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Lake Norman Chrysler Dodge Jeep Ram

(5,905 reviews)
2025 state dealer award
View 19 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2023 state dealer award 2023 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lake Norman Chrysler Dodge Jeep Ram from DealerRater.

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Great Experience

I'm a return customer of Willie Brown. Just bought truck number 2 from him. He makes buying a vehicle a positive experience. He listens and gives a 100% dedication into finding you exactly what you want. A real stand up guy...hard to find in a car salesman. I'm sure all Lake Norman Chrysler Jeep Dodge Ram are all " Stand up individuals " Please make sure you stop by and see Willie Brown. You'll drive away with a smile on your face and the vehicle you always wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

BEST DEALERSHIP!!!

Lake Norman Chrysler Jeep Dodge Ram is the BEST Dealership if you want friendly service, and the BEST Deals around the Lake Norman Area. SALESMAN NATE YORK is the BEST they have, and THE ONLY gentlemen I will do business with John L.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Randy was great to work with, very patient and was not pushy at all. He literally had every single feature of the vehicle memorized and walked us through every single one and the benefits of each. Clearly he is a conscientious employee who makes an effort to be extremely well informed about his products. My wife and I were there with our 5-year old daughter and he made a sincere effort to include them and speak to my daughter throughout the process. Cory was our finance specialist and he was also very easy to deal with. I've purchased several cars before and know that the finance guys can occasionally get fairly aggressive in the attempt to sell additional products, insurance, etc. Cory offered some things but in the end did not push anything. He was also very patient with my daughter who was eating a rather crummy muffin on his desk. Overall, great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patriot

John was great to work with and made sure we got a great deal! He was very helpful in getting us the car we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Salesman

I just have to say Willie is the most laid back easy going sales person. He is very understanding and not pushy. So if you are looking for a sales person that is not pushy and you are in the market for a car go see him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wrangler experience

Our entire family enjoyed the experience of purchasing our Jeep Wrangler. Maggie was incredible with us and she made sure our young children were happy during the process. We will definitely recommend the dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very quick and easy

Extremely satisfied while dealing with Sam. Made the whole process fast and simple. Got an awesome deal on my truck and trade in. Couldn't be more satisfied with choosing Lake Norman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Both my wife and I had a great experience with Kent Davis

Both my wife and I had a great experience with Kent Davis, Cory and Ervin in Finance and the dealership. I purchased a Challenger and my wife bought a Jeep Grand Cherokee. Kent had a deep knowledge of the two cars that we were discussing. In particular he was able to describe many of the features that I was the most interested in, regarding the Challenger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service and got me in the truck I wanted

Willie Brown and Craig Smith were great to me. Excellent customer service and worked hard to get me in the truck I wanted at a great price. I will always come back for fortune purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great communicator, straight forward , friendly service.

Dealer had inventory I was interested in. ERIC Peters was my sales person and made the sales process smooth and seam less. Eric was most willing to ensure all needs were met and deal was exactly ad promised when I left dealership. Lots of dealership close to me however I drove 2 hrs to do business with these folks. Highly recommend Eric and his sales suppo et team behind him. Regards, Wes Johnson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.