Reviews
Carlis was knowledgeable and my oil change/ inspection
Carlis was knowledgeable and my oil change/ inspection required maintenance was completed in a timely manner. However, I do NOT appreciate being asked to complete these surveys. This is the work of the shop’s manager to know and witness his/ her emoloyee’s work.
Carlis was knowledgeable and my oil change/ inspection
Carlis was knowledgeable and my oil change/ inspection required maintenance was completed in a timely manner. However, I do NOT appreciate being asked to complete these surveys. This is the work of the shop’s manager to know and witness his/ her emoloyee’s work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
Great experience. Working with Allen made the process so easy! Would recommend anyone see him.
Great experience.
Great experience. Working with Allen made the process so easy! Would recommend anyone see him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Much better then my last experience and so fast !
Much better then my last experience and so fast ! The main man I forget his name was very professional and courteous .
Much better then my last experience and so fast !
Much better then my last experience and so fast ! The main man I forget his name was very professional and courteous .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're pleased to hear this experience topped your last one. See you next time at Napleton Downtown Hyundai!
Great customer service as always.
Great customer service as always.Carlos was my service guy, he’s one of the best!!!!
Great customer service as always.
Great customer service as always.Carlos was my service guy, he’s one of the best!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words for our Napleton Downtown Hyundai team. Carlos will appreciate the shoutout!
My service experience and my dealing with Carlos in the
My service experience and my dealing with Carlos in the service department were exceptional, thank you!!!
My service experience and my dealing with Carlos in the
My service experience and my dealing with Carlos in the service department were exceptional, thank you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Napleton Downtown Hyundai and for sharing your glowing review of Carlos and the team, Scott! We'll be sure to pass along your kind words.
Very friendly and concerned about your time.
Very friendly and concerned about your time. Also sends text to keep you up to date on what’s going on with your car.
Very friendly and concerned about your time.
Very friendly and concerned about your time. Also sends text to keep you up to date on what’s going on with your car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Ethlyn! We are happy to hear that you felt comfortable and informed throughout the process at Napleton Downtown Hyundai. See you next time!
Great and quick service.
Great and quick service. I'm recommend to everyone. Everyone was great and they answer all our questions
Great and quick service.
Great and quick service. I'm recommend to everyone. Everyone was great and they answer all our questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you recommending our team! Thank you for choosing Napleton Downtown Hyundai and for sharing your support for our quick and attentive service! See you next time!
Manuel was very professional and went the extra mile to
Manuel was very professional and went the extra mile to assist me with my concerns.
Manuel was very professional and went the extra mile to
Manuel was very professional and went the extra mile to assist me with my concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for taking the time to leave Napleton Downtown Hyundai a great review! We'll be sure your kudos reach Manuel.
Everything wasclean and service was grea Keep up the
Everything wasclean and service was grea Keep up the good work.See you next time
Everything wasclean and service was grea Keep up the
Everything wasclean and service was grea Keep up the good work.See you next time
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This review is music to our ears! Thank you for choosing Napleton Downtown Hyundai and for sharing your experience. We hope to work with you again down the road!
Service was fast, professional, efficient and friendly.
Service was fast, professional, efficient and friendly. Would definitely recommend the service department. Easy to schedule too
Service was fast, professional, efficient and friendly.
Service was fast, professional, efficient and friendly. Would definitely recommend the service department. Easy to schedule too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your recommendation of our service department! We are glad to hear it was a seamless experience from start to finish. We hope to see you again at Napleton Downtown Hyundai! Safe travels!