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Stevenson-Hendrick Honda Jacksonville

(1,145 reviews)
2019 state dealer award
View 4 awards
2019 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(855) 346-9422 (855) 346-9422

Inventory

  • No photo available
    Honda Certified
    2021 Honda Civic
    35,481 mi.
    $22,972
  • Honda Certified
    2025 Honda CR-V Hybrid
    12,052 mi.
    $34,500 $490 price drop
  • No photo available
    Honda Certified
    2024 Honda CR-V
    26,874 mi.
    $30,900
  • No photo available
    Honda Certified
    2020 Honda Civic Si
    39,662 mi.
    $25,899
  • No photo available
    Honda Certified
    2023 Honda Civic
    41,234 mi.
    $25,242

Reviews

(1,145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson-Hendrick Honda Jacksonville from DealerRater.

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Bryan has been checking in with me ever since I was

Bryan has been checking in with me ever since I was interested in getting a car! He helped me find the perfect car for me with an affordable price! Not only did he give the best service but was very friendly and funny through the whole process of getting my first car!i appreciate his help and even with my car he still checks In on me!!! Which nice because a lot of dealerships don’t do that!

Bryan has been checking in with me ever since I was

Bryan has been checking in with me ever since I was interested in getting a car! He helped me find the perfect car for me with an affordable price! Not only did he give the best service but was very friendly and funny through the whole process of getting my first car!i appreciate his help and even with my car he still checks In on me!!! Which nice because a lot of dealerships don’t do that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very polite and we’ll reverse in her knowledge of my

Very polite and we’ll reverse in her knowledge of my needs and kept me aware of all services

Very polite and we’ll reverse in her knowledge of my

Very polite and we’ll reverse in her knowledge of my needs and kept me aware of all services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello Judyrbrown34, thank you; we appreciate your feedback!

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The service department is always nice & efficient.

The service department is always nice & efficient. The wait was as explained and the waiting area was super comfy

The service department is always nice & efficient.

The service department is always nice & efficient. The wait was as explained and the waiting area was super comfy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Robin6992, thank you; we appreciate your feedback!

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Fantastic service.

Fantastic service. Quality work top notch always going above and beyond. Great team thank you

Fantastic service.

Fantastic service. Quality work top notch always going above and beyond. Great team thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Manierjason, thank you; we appreciate your feedback!

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Bernard was great.

Bernard was great. Service was prompt and good. Always appreciate the ability to get an appointment upon short notice and don’t mind driving 45 minutes for great service. Thanks.

Bernard was great.

Bernard was great. Service was prompt and good. Always appreciate the ability to get an appointment upon short notice and don’t mind driving 45 minutes for great service. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We hope to be of service to you again in the future. Best wishes, Stevenson Hendrick Honda Jacksonville

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Excellent Service!

Excellent Service!!!!! All required maintenance was performed efficiently and all the discrepancies were explained in full. We were in and out in a reasonable amount of time. Good Job all around.

Excellent Service!

Excellent Service!!!!! All required maintenance was performed efficiently and all the discrepancies were explained in full. We were in and out in a reasonable amount of time. Good Job all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mac, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

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I always get my Honda civic at the Jacksonville nc.

I always get my Honda civic at the Jacksonville nc. Great staff & very helpful! Professional

I always get my Honda civic at the Jacksonville nc.

I always get my Honda civic at the Jacksonville nc. Great staff & very helpful! Professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Debmaready, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

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Jonathan Castro and Joe Wade were great to work with.

Jonathan Castro and Joe Wade were great to work with. The dealership is straightforward and honest.

Jonathan Castro and Joe Wade were great to work with.

Jonathan Castro and Joe Wade were great to work with. The dealership is straightforward and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Travis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

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Wonderful service performed quickly and efficiently as

Wonderful service performed quickly and efficiently as usual. Bernard is always friendly and helpful. Highly recommend!

Wonderful service performed quickly and efficiently as

Wonderful service performed quickly and efficiently as usual. Bernard is always friendly and helpful. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Please don't hesitate to reach out if there's anything additional we can do for you.

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Great experience!

Great experience! Joe Wade and Jonathan Castro are great to work with! Highly, highly recommend!

Great experience!

Great experience! Joe Wade and Jonathan Castro are great to work with! Highly, highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Susan, we're so glad that we were able to go above and beyond your expectations!

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