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Honda Libertyville

(631 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–6:30pm
Saturday 9:00am–6:00pm 6:30am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (847) 230-9564 (847) 230-9564
Used (847) 278-8883 (847) 278-8883
Service (847) 278-8989 (847) 278-8989

Reviews

(631 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda Libertyville from DealerRater.

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Great service as always Got me in and out as promised...

Great service as always Got me in and out as promised Only will bring my car here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Great dealer from sales to service

It is more customer friendly than other dealerships....

It is more customer friendly than other dealerships. There is no haggling or hassles about the price, it is all about the vehicle. Thank you for that. Rachel was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

It was very easy to setup my appointment online. I was...

It was very easy to setup my appointment online. I was met immediately and checked in. My car was actually ready earlier than predicted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff is very kind and efficient! Super easy night...

The staff is very kind and efficient! Super easy night drop off and was in and out for its pick up in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In the past 11 years Pauly has always provided excellent...

In the past 11 years Pauly has always provided excellent service, courteous, competent and fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love Pauly Honda! Niall and Julie H are the best. The...

Love Pauly Honda! Niall and Julie H are the best. The customer service is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The gentleman that to assisted me was very polite,...

The gentleman that to assisted me was very polite, knowledgeable and thorough. I was happy everything about the visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Julie H. in service identified the issue immediately and...

Julie H. in service identified the issue immediately and cost estimate was exactly correct. The service crew fixed the issue quickly while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The intake staff was courteous and gave me options for...

The intake staff was courteous and gave me options for waiting or a rental car while my truck was being worked on. The waiting area was comfortable and there were available vending machines and free coffee. All in all a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always appreciate the service I receive and the quality...

I always appreciate the service I receive and the quality of parts. Much appreciation to Julie Hellenga!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.