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Reviews
Very pleasant purchase experience.
Very pleasant purchase experience. Jenni and all he colleagues explained each step of the process clearly and thoroughly and clearly.
Very pleasant purchase experience.
Very pleasant purchase experience. Jenni and all he colleagues explained each step of the process clearly and thoroughly and clearly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Safford Brown Hyundai Fairfax! Please let us know if we can be of any more assistance.
Easy drop off process, timely updates on needed service
Easy drop off process, timely updates on needed service and finishing. Easy pickup. What more could I ask for?
Easy drop off process, timely updates on needed service
Easy drop off process, timely updates on needed service and finishing. Easy pickup. What more could I ask for?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The entire staff is responsive and always courteous.
The entire staff is responsive and always courteous. They answer all our questions promptly and accurately,
The entire staff is responsive and always courteous.
The entire staff is responsive and always courteous. They answer all our questions promptly and accurately,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Brown Hyundai Fairfax. We appreciate your business and hope to see you again soon!
It was fast.
It was fast. The fee was very reasonable. They could fix the problem the car had beyond the usual checkup. The shuttle service was good.
It was fast.
It was fast. The fee was very reasonable. They could fix the problem the car had beyond the usual checkup. The shuttle service was good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Hyundai Fairfax!
Team was efficient from check in to check out, and
Team was efficient from check in to check out, and completed the work quickly. Mario was great, giving a shuttle ride to and from the metro.
Team was efficient from check in to check out, and
Team was efficient from check in to check out, and completed the work quickly. Mario was great, giving a shuttle ride to and from the metro.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear that our team at Safford Brown Hyundai Fairfax was efficient and that Mario provided you with great service during your visit. Your feedback is greatly appreciated, and we look forward to assisting you again soon! Sincerely, The Team at Safford Brown Hyundai Fairfax
The staff were welcoming from the moment I walked in.
The staff were welcoming from the moment I walked in. The wait time was short, and my car was ready as promised. The shop is under remodeling, so the waiting area wasn’t available, but luckily, there were coffee shops within walking distance. Overall, the service was excellent and I’m looking forward to returning once the renovations are finished. Highly recommend.
The staff were welcoming from the moment I walked in.
The staff were welcoming from the moment I walked in. The wait time was short, and my car was ready as promised. The shop is under remodeling, so the waiting area wasn’t available, but luckily, there were coffee shops within walking distance. Overall, the service was excellent and I’m looking forward to returning once the renovations are finished. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, for your wonderful feedback! We're thrilled to hear that you had an excellent experience at Safford Brown Hyundai Fairfax and that our staff made you feel welcomed. We appreciate your understanding regarding the renovations, and we're glad you found nearby coffee shops for your convenience. We look forward to seeing you again once the renovations are complete! Your recommendation means a lot to us! Sincerely, The Team at Safford Brown Hyundai Fairfax
Don is great to work with.
Don is great to work with. Very satisfied. Happy with my Santa Fe calligraphy vehicle.
Don is great to work with.
Don is great to work with. Very satisfied. Happy with my Santa Fe calligraphy vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
I purchased a car here in VA and needed to register it in
I purchased a car here in VA and needed to register it in MD. Car did not pass MD state inspection due to rear break pads, 4 wheel alignment, and window tint even though VA window tint state law is more strict than MD. 4 days after purchasing a car a check engine light came on and repair cost me over $2,000
I purchased a car here in VA and needed to register it in
I purchased a car here in VA and needed to register it in MD. Car did not pass MD state inspection due to rear break pads, 4 wheel alignment, and window tint even though VA window tint state law is more strict than MD. 4 days after purchasing a car a check engine light came on and repair cost me over $2,000
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They were just great.
They were just great. Everyone was polite. They told me what my car needed and fixed it. And it took them a reasonable amount of time.
They were just great.
They were just great. Everyone was polite. They told me what my car needed and fixed it. And it took them a reasonable amount of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
They offered services that I was eligible for, due to
They offered services that I was eligible for, due to warranty, that I was unaware of. They were really helpful
They offered services that I was eligible for, due to
They offered services that I was eligible for, due to warranty, that I was unaware of. They were really helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.