Reviews
The salesman, supervisors, service department employees,
The salesman, supervisors, service department employees, business and finance area were very helpful and informative.
The salesman, supervisors, service department employees,
The salesman, supervisors, service department employees, business and finance area were very helpful and informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words! It’s wonderful to hear that every part of your experience at Freedom Chrysler Dodge Jeep Ram of Lexington was smooth and helpful. We look forward to welcoming you back soon!
I have purchased 4 vehicles from this dealership.
I have purchased 4 vehicles from this dealership. They were all serviced at his lacation. I have been very happy with all my purchases and for the quality of service they provide.
I have purchased 4 vehicles from this dealership.
I have purchased 4 vehicles from this dealership. They were all serviced at his lacation. I have been very happy with all my purchases and for the quality of service they provide.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer and for choosing Freedom Chrysler Dodge Jeep Ram of Lexington for your purchases and servicing. It means a lot to us to have your support. See you next time!
Kevin Preston met and exceeded our expecting for
Kevin Preston met and exceeded our expecting for purchasing both of pur vehicles. The sales manager and finance manager also exceeded our expectations. A great experience. We will buy here again.
Kevin Preston met and exceeded our expecting for
Kevin Preston met and exceeded our expecting for purchasing both of pur vehicles. The sales manager and finance manager also exceeded our expectations. A great experience. We will buy here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re thrilled to hear Kevin, along with our sales and finance teams, exceeded your expectations. We truly appreciate your feedback and look forward to assisting you with your next vehicle purchase.
David was professional, friendly, answered all my
David was professional, friendly, answered all my questions, and provided excellent customer service. Great representative for your dealership! Ready for winter. Thanks!
David was professional, friendly, answered all my
David was professional, friendly, answered all my questions, and provided excellent customer service. Great representative for your dealership! Ready for winter. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for your five-star review! It's wonderful to hear that Dave provided such a professional and positive experience. Thank you for choosing Freedom Chrysler Dodge Jeep Ram of Lexington, and come back soon if you need anything else.
Good quality well priced timely service completed on my
Good quality well priced timely service completed on my vehicle last week. Ready for winter.
Good quality well priced timely service completed on my
Good quality well priced timely service completed on my vehicle last week. Ready for winter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We’re glad to hear your service was completed efficiently and met your expectations. We appreciate your trust in us and hope to see you again for your next visit.
Quick response time to questions, polite team members.
Quick response time to questions, polite team members. No hidden costs and up front pricing. No shenanigans at Freedom.
Quick response time to questions, polite team members.
Quick response time to questions, polite team members. No hidden costs and up front pricing. No shenanigans at Freedom.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing there was nothing but honesty and transparency throughout your visit at Freedom Chrysler Dodge Jeep Ram of Lexington! Thank you for choosing us and for leaving us a five-star review! See you next time!
Service department was quick to get me scheduled, had
Service department was quick to get me scheduled, had excellent customer service, and had my truck repaired and back on the road in no time!
Service department was quick to get me scheduled, had
Service department was quick to get me scheduled, had excellent customer service, and had my truck repaired and back on the road in no time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear the service team provided excellent care and had your truck back on the road quickly, Stephen! We truly appreciate your feedback and look forward to seeing you again in the future.
The #1 thing that scares me about a dealership is being
The #1 thing that scares me about a dealership is being sold a car that's not safe to drive and needs repairs immediately after purchase. And that nightmare became a reality for my sister. This is why a lot of people are afraid to even go into car dealerships. We are tired of getting sold vehicles that don't run and need immediate repair. Thanks Freedom. We made a huge mistake picking Freedom to be my sister first time experience buying a vehicle. Now after buying I car we have to spend thousands fixing it to make sure it's safe for her to get back and forward from her college classes. Don't worry we'll clean up your mess of a dealership. Do yourself a favor and go to another dealership.
The #1 thing that scares me about a dealership is being
The #1 thing that scares me about a dealership is being sold a car that's not safe to drive and needs repairs immediately after purchase. And that nightmare became a reality for my sister. This is why a lot of people are afraid to even go into car dealerships. We are tired of getting sold vehicles that don't run and need immediate repair. Thanks Freedom. We made a huge mistake picking Freedom to be my sister first time experience buying a vehicle. Now after buying I car we have to spend thousands fixing it to make sure it's safe for her to get back and forward from her college classes. Don't worry we'll clean up your mess of a dealership. Do yourself a favor and go to another dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
R, we’re sorry to hear about your sister’s experience and understand how upsetting this situation must be. Safety and customer trust are extremely important to us, and we take concerns like this very seriously. Please reach out to us directly so we can review the details and work toward a professional resolution. Best, Justin Grable - Sales Manager - jgrable@freedomlex.com
Good, friendly sales representative who answered all of
Good, friendly sales representative who answered all of my concerns. Price was great. Drove off the lot in record time.
Good, friendly sales representative who answered all of
Good, friendly sales representative who answered all of my concerns. Price was great. Drove off the lot in record time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is wonderful to hear about your experience, Wayne! We’re glad the sales team provided friendly, efficient service and helped you find the right vehicle at a great price. We truly appreciate your feedback and look forward to seeing you again in the future.
I’ve always experienced excellent service & results from
I’ve always experienced excellent service & results from this dealership. I trust what they tell me & their ability to address the problem. Overpriced as xxxx, but so are all dealerships. If I need to take my vehicle to a dealership, it’s gonna be this one every time
I’ve always experienced excellent service & results from
I’ve always experienced excellent service & results from this dealership. I trust what they tell me & their ability to address the problem. Overpriced as xxxx, but so are all dealerships. If I need to take my vehicle to a dealership, it’s gonna be this one every time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback, and we’re glad to hear you’ve consistently received excellent service and results from the team. Your trust means a lot to us, and we truly value your continued loyalty. We look forward to seeing you again in the future.