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Matt Blatt Chrysler Dodge Jeep Ram

(487 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Blatt Chrysler Dodge Jeep Ram from DealerRater.

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Julie was awesome she listened and made other suggestions...

Julie was awesome she listened and made other suggestions when I did not even want to look , honest patient Pleasant and a pleasure great to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Thank you for the great feedback! We are glad you had an enjoyable buying experience with Julie and our team!

Sales woman was amazing and got the job nice and fast for...

Sales woman was amazing and got the job nice and fast for me to get in my new car. I would recommend her for everyone !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.
Dealer response

We are happy to hear you had such a great experience with Julie! Congratulations on your new vehicle!

Honestly can say it was the best and easiest car buying...

Honestly can say it was the best and easiest car buying experience I’ve had. Amanda was awesome while chatting online and Vince was pleasure to work with closing the deal. I definitely will be back and send others their way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

We are delighted to hear about your experience with our team! Congratulations on your new truck... welcome to the Family!

Julie was my salesperson who helped make the process of...

Julie was my salesperson who helped make the process of leasing a new vehicle go very smooth. She was friendly, accommodating and attentive in helping me get what I wanted. Julie truly loves her job and that shines in her work. She is a valuable asset at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

I was about to give up on my quest to buy a new Ram till...

I was about to give up on my quest to buy a new Ram till I met Julie Thompson and the nice people from family.Thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.
Dealer response

Congratulations on your new Ram! We are glad you had an enjoyable buying experience. Welcome to the Family!

I couldn’t have asked for a better experience! I met with...

I couldn’t have asked for a better experience! I met with Vinny and he was fantastic. Very knowledgeable and patient with me. I’m moving from a different state and it was a bit time consuming and inconvenient. Vinny walked me through each step with the insurance company and took the time to explain what was needed. My new Jeep is beyond what I expected and I couldn’t be happier. I also met a majority of the staff and I can honestly say everyone treated me like part of the “Family.”

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you had a wonderful experience at our dealership! We are glad to see our staff made it a smooth transition. Welcome to the Family!

They over charged me and my warranty company told me they...

They over charged me and my warranty company told me they charge me for four hours to put in a wiper motor my warranty company said it should only take 1.10 hours now family dodge said it will take them weeks to look into it ok here it is 8 weeks and no one in the he mangers position trying to help me they are rip offs and soon as I can locate corporate I’m gonn let y’all know what happened

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear that you had less than a 5 star experience at our dealership. Please give our Service Manager, Lou a call to fix this situation. (215) 492-9600 ext. 231. Thank you.

Didn’t feel like I was buying a car. Justin made me feel...

Didn’t feel like I was buying a car. Justin made me feel like a long lost cousin! Knowledgeable, my individualized need considered, &delivered!! Highly recommend Family!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review Monique. Welcome to the Family!

This is the first time in my life I felt like writing a...

This is the first time in my life I felt like writing a review for anything....I recently leased a Jeep from Family Jeep. Prior to visiting their dealership I went to 4 other dealerships. (One Jeep, two Lincoln and one Ford) When I walked into Family Jeep I was approached by Delco Dave. I told him what I was looking for and where I’ve been looking over the last month. Dave said no worries and immediately introduced me to Vincent Ingargiola. I knew within 5 minutes I’d have a deal. Within 20 minutes they more than met my needs they exceeded expectations. No B.S, no haggling. Just two gentelman that wanted to please a customer. Delc Dave and Vincent now have a customer for life. Brian M

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brian- Thank you for taking the time to write us such a wonderful review! We are happy to be your last stop in the car buying process and glad you had fast fun and friendly buying experience with our team. Welcome to the Family!

Honest, Fair and Friendly are the three best words to...

Honest, Fair and Friendly are the three best words to describe my being experience. I would highly recommend Family Chrysler Dodge Jeep RAM to anyone looking for a new or used car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you had an enjoyable buying experience with our dealership! Congratulations on your new vehicle!