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Matt Blatt Chrysler Dodge Jeep Ram

(487 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Blatt Chrysler Dodge Jeep Ram from DealerRater.

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This is my second experience leasing a vehicle from Matt

This is my second experience leasing a vehicle from Matt Blatt and to be honest they were very professional and personable and easy to work with 😊 πŸ‘πŸΌ

This is my second experience leasing a vehicle from Matt

This is my second experience leasing a vehicle from Matt Blatt and to be honest they were very professional and personable and easy to work with 😊 πŸ‘πŸΌ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust and for sharing your experience! We’re thrilled to hear that your second leasing experience with Matt Blatt was just as smooth and positive as the first. Our team works hard to provide a professional, friendly, and stress-free environment, so it's great to know we delivered on that again. We truly appreciate your loyalty and look forward to helping you with all your future automotive needs!

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I visited several dealership and felt more comfortable

I visited several dealership and felt more comfortable with Matt Blatt. My rep was very personable and wanting to make sure they fulfill my needs and wants in a vehicle.

I visited several dealership and felt more comfortable

I visited several dealership and felt more comfortable with Matt Blatt. My rep was very personable and wanting to make sure they fulfill my needs and wants in a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! πŸŽ‰πŸš— We're so glad to hear that you felt comfortable with Matt Blatt and that your representative took the time to understand and fulfill your needs. Providing a personalized and stress-free car-buying experience is our top priority! If you ever need anything, we’re always here to help. Enjoy your new vehicle, and thanks for choosing us! πŸš—πŸ‘πŸ˜Š

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This dealership was very clean, had great hospitality and

This dealership was very clean, had great hospitality and manners. I had a great experience with both Zack and Nick.

This dealership was very clean, had great hospitality and

This dealership was very clean, had great hospitality and manners. I had a great experience with both Zack and Nick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic 5-star review! β­οΈπŸš— We're so glad to hear that you had a great experience at our dealership and that Zack and Nick provided top-notch service. We take pride in maintaining a welcoming environment with great hospitality. If you ever need anything in the future, we’re here to help. Enjoy your new vehicle, and thanks for choosing us! πŸŽ‰πŸ‘πŸ˜Š

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had an awesome experience buying my Jeep from Matt Blatt

had an awesome experience buying my Jeep from Matt Blatt Chrysler Dodge Jeep Ram! From start to finish, the team made the process smooth and stress-free. J.T., Nick, and Zach were all incredibly helpful, knowledgeable, and patient, making sure I found the perfect Jeep for my needs. If you're looking for a dealership that truly cares about its customers, I highly recommend. Thanks again to J.T., Nick, and Zach for making this such a great experience!

had an awesome experience buying my Jeep from Matt Blatt

had an awesome experience buying my Jeep from Matt Blatt Chrysler Dodge Jeep Ram! From start to finish, the team made the process smooth and stress-free. J.T., Nick, and Zach were all incredibly helpful, knowledgeable, and patient, making sure I found the perfect Jeep for my needs. If you're looking for a dealership that truly cares about its customers, I highly recommend. Thanks again to J.T., Nick, and Zach for making this such a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing 5-star review! πŸŽ‰πŸš™ We're so glad to hear that your experience at Matt Blatt Chrysler Dodge Jeep Ram was smooth and stress-free. J.T., Nick, and Zach are truly dedicated to helping our customers find the perfect vehicle, and we're thrilled they made your Jeep-buying experience such a great one. Your recommendation means the world to us! Enjoy your new Jeep, and if you ever need anything, we're here for you. Happy driving! πŸš—πŸ‘πŸ˜Š

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Super happy with my new Jeep.

Super happy with my new Jeep. Mike and Jordan are great to work with and made sure all my needs and concerns were addressed. Definitely will be back again.

Super happy with my new Jeep.

Super happy with my new Jeep. Mike and Jordan are great to work with and made sure all my needs and concerns were addressed. Definitely will be back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We're so happy to hear that you love your new Jeep and that Mike and Jordan provided a great experience for you. Our team is dedicated to making sure every customer feels heard and taken care of, so it’s wonderful to know we hit the mark! Enjoy your new ride, and we can’t wait to see you again in the future! πŸš™πŸŽ‰πŸ‘

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I had a very good experience with my purchase at matt

I had a very good experience with my purchase at matt blatt cdjr.. the manager Mike D. And my salesman Zachary H are both absolute professionals and I highly recommend them.. keep up the excellent work guys!!

I had a very good experience with my purchase at matt

I had a very good experience with my purchase at matt blatt cdjr.. the manager Mike D. And my salesman Zachary H are both absolute professionals and I highly recommend them.. keep up the excellent work guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We're thrilled to hear that you had a great experience at Matt Blatt CDJR. Mike D. and Zachary H. are truly dedicated professionals, and we’re so glad they provided you with top-notch service. Your recommendation means the world to us! Enjoy your new vehicle, and we look forward to assisting you again in the future. πŸš—πŸŽ‰πŸ‘

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After dealing with Mike DeLaCruz my opinion of the

After dealing with Mike DeLaCruz my opinion of the dealership changed from bad to good. Since Mike took the helm the dealership is moving in the right direction. I feel I can continue doing business with them. Great job.

After dealing with Mike DeLaCruz my opinion of the

After dealing with Mike DeLaCruz my opinion of the dealership changed from bad to good. Since Mike took the helm the dealership is moving in the right direction. I feel I can continue doing business with them. Great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We’re thrilled to hear that Mike DeLaCruz made such a positive impact on your experience with us. Providing top-notch service and building trust with our customers is our top priority, and we’re glad to know we’re moving in the right direction. We truly appreciate your continued business and look forward to serving you for years to come. Thanks again for your support! πŸš—πŸ‘πŸŽ‰

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Jordan did a fantastic job and worked with my spouse and

Jordan did a fantastic job and worked with my spouse and I to find the perfect vehicle for our needs. We walked in knowing what we wanted. Jordan listened, let us test drive and then spent time negotiating with us for a fair price for the vehicle we wanted. Though new at her position, she seems passionate for her role. As she gains more knowledge of the industry, that knowledge coupled with her personality, she will go far! The lobby of the dealership can use some upgrades though. Adding complimentary drinks and snacks provides nourishment during very long purchasing negotiations. Though offered water, after 5 hours we would have liked to munch on something that we did not have to purchase ourselves. The space was also very cold! All in all, the dealership left a lot to be desired but the Employees were fantastic. Looking forward to the Summer and the top off!

Jordan did a fantastic job and worked with my spouse and

Jordan did a fantastic job and worked with my spouse and I to find the perfect vehicle for our needs. We walked in knowing what we wanted. Jordan listened, let us test drive and then spent time negotiating with us for a fair price for the vehicle we wanted. Though new at her position, she seems passionate for her role. As she gains more knowledge of the industry, that knowledge coupled with her personality, she will go far! The lobby of the dealership can use some upgrades though. Adding complimentary drinks and snacks provides nourishment during very long purchasing negotiations. Though offered water, after 5 hours we would have liked to munch on something that we did not have to purchase ourselves. The space was also very cold! All in all, the dealership left a lot to be desired but the Employees were fantastic. Looking forward to the Summer and the top off!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're so glad to hear that you're super happy with your new Jeep and that Mike and Jordan took great care of you. Our team is always here to ensure a smooth and enjoyable car-buying experience. We truly appreciate your feedback and look forward to welcoming you back again in the future! If there’s anything we can do to make your next visit a 5-star experience, please don’t hesitate to let us know. Enjoy your Jeep! πŸš™πŸŽ‰

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False advertisement is what they practice .

False advertisement is what they practice ...due to the continued receipt of promising calls and sales promotions to do a trade-in confirmed by several sales appointments, during which time being told "you qualify" and then turned away each time.

False advertisement is what they practice .

False advertisement is what they practice ...due to the continued receipt of promising calls and sales promotions to do a trade-in confirmed by several sales appointments, during which time being told "you qualify" and then turned away each time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our Matt Blatt Team understands your frustration during your communication with us. With over 30 years in business, we always strive for excellent customer service and 100% transparency, so it saddens us to hear about your experience. While trying to investigate this concern further, we were unable to locate your file. Please reach out to our General Manager, Bishoy, directly, at 215-201-4194, when you have a moment so we can look into this matter further. Thank you for bringing this to our attention.

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Lied about warranty.

Lied about warranty. Employees smoke weed outside. Took 2 full days to buy car. Manager is useless and no help, he is also a liar.

Lied about warranty.

Lied about warranty. Employees smoke weed outside. Took 2 full days to buy car. Manager is useless and no help, he is also a liar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our Matt Blatt Team is sorry to hear about your recent experience with us. Having been in business for over 30 years, we always strive for 100% honesty and excellent customer service. After further investigation with our team, we found that your purchase was made over a year ago, and the delay was due to the vehicle being located at a different location. It appears you have been in contact with our General Manager, Bishoy, who was able to provide more details about your warranty. We appreciate you bringing this to our attention. Thank you.

Consumer response

If you guys cared so much than why, when so many mitsubishi outlanders are being recalled for fuel pump issues, do I have to pay 1100 to get it fixed when it should of been recalled like all the others? Why wouldnt you extend the warranty for me? You guys did nothing but give me the run around.

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