AutoMatch Utah

I had a very frustrating and costly experience with Auto Match Utah involving a 2023 Ford Transit Cargo Van. I was looking to purchase a vehicle from out of state. I am extremely disappointed with this dealership. I was working with a dealership representative over the phone. I informed them of my credit score of 770. During that initial conversation I was told that with my credit, I should expect an interest rate of around 5.5%. Based on this information, I put down a $2,000 deposit, which I was told was non-refundable. However, when it came time to finalize the financing, I was then informed that the interest rate would be 15%—almost triple what was initially discussed. This was a complete shock and felt like a classic bait-and-switch tactic. I refused to proceed with the purchase under these terms, but the dealership refused to return my deposit. This dealership was not transparent, and I cannot recommend them based on my experience. Warning to future customers: they will want to text you documentation to review, but the platform they use for mobile devices is challenging to navigate on your phone – so get it via email so you can read all the details before completing the form. Warning to future customers: if you are looking at a branded vehicle. Vehicles with branded titles usually come with much higher financing rates and increased insurance premiums. So even if they quote you a low interest rate do not expect that to be available to you because they do not offer in-house financing as suggested on their website.

They have a lot of inventory, almost all new cars with few miles. We don't buy any now, but they have very good customer service.

Good dealer, everything is in order. They are annoying in forcing you to buy a car. Thanks Mohamet for your help.

I worked with Jake. He is a liar. He said my trade in was $9200 but put $8500 on my contract. He tried to tell me he was giving me the $700 off on my taxes. The problem here is Jake is dishonest. He lied to me and tried to pretend he did t do it on purpose. He told us not to come in the next day because he was going to talk to the owner of the business. However that is. Do not let him sell you anything. When you trade a car in and put it toward the new car your taxes are reduced. You pay taxes on the difference. He refused to give me a copy of my contract. He tried so many illegal things. I am turning him into the Utah Department for lying on a legal contract, refusing to give copies of the contract, lying, etc. each time he lied I had a witness with me. If you buy here do not buy from him if you want a legal and honest experience. Five days later I have no idea who my lender is, what the interest rate is or my payment. He said $500 but because he is a liar who knows what the truth is. Do not trust him whatever you do.

We have bought two cars from this dealer and we think they are very good guys, responsible and friendly when it comes to doing business.

Good, fast, and good quality cars, usually from 2022 onwards with very few miles. ed

We've bought two cars from this dealer, and we think the service and quality are excellent. I recommend them.

Possibly one of the most serious and transparent dealers in the county, with very good practices and always willing to help you.

Good service, large dealership even though few cars are visible from the outside, thanks Frank

its a good dealership, thank Felipe for your help, we buy a toyota prius, t