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AutoNation Dodge Ram Broadway

(2,217 reviews)
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 state dealer award
View 16 awards
2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 885-7617 (877) 885-7617
Used (888) 212-6718 (888) 212-6718
Service (888) 306-9389 (888) 306-9389

Reviews

(2,217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Dodge Ram Broadway from DealerRater.

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My Dodge Ram had a difficult diesel problem.

My Dodge Ram had a difficult diesel problem. Chris, service manager, committed to have it ready by Thursday of this week so I could tow a trailer. He actually had it ready Wednesday morning. Problem was fixed and ahead of time. Nice job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

They were very respectful, honest, patient and kind.

They were very respectful, honest, patient and kind. They did not pressure us and answered all of our questions. They were very knowledgeable and took the time to learn what we wanted and understanding our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I’ve had some not so great interactions with AutoNation

I’ve had some not so great interactions with AutoNation in the past at other dealerships within the greater Denver area, yet the folks at Broadway Ram were amazing. They had the patience to go step by step in the process from the trade in first, to the final price of the new truck and finally to the finance side. Juan, Ally and Jeffery were amazing and really became stewards of my business and my dream truck! Thank you again AutoNation Ram Broadway for being part of the story of my getting my dream custom ordered Longhorn!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

New Ram 1500 purchase

The entire staff treated me very well at Autonation Dodge on Broadway . My car was ready and everyone made sure I was acquainted with the car before I left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joseph, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Not pushy sales people and did not try to make up info

Not pushy sales people and did not try to make up info about a vehicle if they didn’t know the facts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

I thought the experience was just fine for scheduled

I thought the experience was just fine for scheduled maintenance; they asked me the service that I wanted to perform, they told me the estimate and they got it done in two hours while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Browsed web site and had quick reach out from sales team.

Browsed web site and had quick reach out from sales team. No pressure and responding to my questions. Decided to go see a particular vehicle in person and was assisted to get test drive and good look at the vehicle. Did not feel any pressure and the deal was good enough for me to buy that particular truck. The sales person Travis was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Eben, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

2014 Diesel Jeep Grand Cherokee service and repair

We had an 'engine won't restart' warning appear and Adam and his team were able to get us in right away to get the error codes and assess repair needs, costs, and timeframe. Several days later, they were able to perform the repairs quickly and expertly, perform routine service, and get us out the door. It was one of the most pleasant and efficient repairs and services we've had in 9 years of owning the vehicle. Job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Horrible Service Department!!! DO NOT USE!!!

Don?t waste your time bringing your vehicle here for service. Appalling customer service!!! Rude and unfriendly service advisors.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (720) 842-7793 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Awesome Experience!!

They did an amazing job!! Starting from my call into the service center up and through until my service work was completed. The technician that took my call was very knowledgeable and got me scheduled right away. The Technician that took my call was the same person to greet me when I arrived. He did a great job of explaining what would be done to my Jeep and answered all of my questions. Great experience! I won't be taking my Jeep anywhere else :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Stefanie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!