Reviews
My Dodge Ram had a difficult diesel problem.
My Dodge Ram had a difficult diesel problem. Chris, service manager, committed to have it ready by Thursday of this week so I could tow a trailer. He actually had it ready Wednesday morning. Problem was fixed and ahead of time. Nice job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
They were very respectful, honest, patient and kind.
They were very respectful, honest, patient and kind. They did not pressure us and answered all of our questions. They were very knowledgeable and took the time to learn what we wanted and understanding our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I’ve had some not so great interactions with AutoNation
I’ve had some not so great interactions with AutoNation in the past at other dealerships within the greater Denver area, yet the folks at Broadway Ram were amazing. They had the patience to go step by step in the process from the trade in first, to the final price of the new truck and finally to the finance side. Juan, Ally and Jeffery were amazing and really became stewards of my business and my dream truck! Thank you again AutoNation Ram Broadway for being part of the story of my getting my dream custom ordered Longhorn!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
New Ram 1500 purchase
The entire staff treated me very well at Autonation Dodge on Broadway . My car was ready and everyone made sure I was acquainted with the car before I left.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joseph, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Not pushy sales people and did not try to make up info
Not pushy sales people and did not try to make up info about a vehicle if they didn’t know the facts
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
I thought the experience was just fine for scheduled
I thought the experience was just fine for scheduled maintenance; they asked me the service that I wanted to perform, they told me the estimate and they got it done in two hours while I waited.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Browsed web site and had quick reach out from sales team.
Browsed web site and had quick reach out from sales team. No pressure and responding to my questions. Decided to go see a particular vehicle in person and was assisted to get test drive and good look at the vehicle. Did not feel any pressure and the deal was good enough for me to buy that particular truck. The sales person Travis was great.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Eben, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2014 Diesel Jeep Grand Cherokee service and repair
We had an 'engine won't restart' warning appear and Adam and his team were able to get us in right away to get the error codes and assess repair needs, costs, and timeframe. Several days later, they were able to perform the repairs quickly and expertly, perform routine service, and get us out the door. It was one of the most pleasant and efficient repairs and services we've had in 9 years of owning the vehicle. Job well done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Horrible Service Department!!! DO NOT USE!!!
Don?t waste your time bringing your vehicle here for service. Appalling customer service!!! Rude and unfriendly service advisors.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (720) 842-7793 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Awesome Experience!!
They did an amazing job!! Starting from my call into the service center up and through until my service work was completed. The technician that took my call was very knowledgeable and got me scheduled right away. The Technician that took my call was the same person to greet me when I arrived. He did a great job of explaining what would be done to my Jeep and answered all of my questions. Great experience! I won't be taking my Jeep anywhere else :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stefanie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!