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Empire Nissan of Bay Ridge

(48 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award

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Reviews

(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Nissan of Bay Ridge from DealerRater.

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Kambiz (Kam) Naderi is an amazing salesman who will get

Kambiz (Kam) Naderi is an amazing salesman who will get you the best deal! Will definitely be recommending him to everyone!

Kambiz (Kam) Naderi is an amazing salesman who will get

Kambiz (Kam) Naderi is an amazing salesman who will get you the best deal! Will definitely be recommending him to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Nikita, We are thrilled to hear about your positive experience at- Empire Nissan of Bay Ridge. Our entire dealership takes great pride in providing the best possible buying experience and Kambiz will be thrilled to hear your kind words.

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They were very helpful and knowledgeable, friendly, quick

They were very helpful and knowledgeable, friendly, quick to respond and accommodating. I would use them again

They were very helpful and knowledgeable, friendly, quick

They were very helpful and knowledgeable, friendly, quick to respond and accommodating. I would use them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

J, Thank you for your time and feedback. We are thrilled to hear your service experience was so positive from the start to end. We look forward to the next opportunity to serve your vehicle needs again!

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Great service from Dominic and Joe and team at Nissan of

Great service from Dominic and Joe and team at Nissan of bay ridge they worked quickly and professionally to care of our needs.

Great service from Dominic and Joe and team at Nissan of

Great service from Dominic and Joe and team at Nissan of bay ridge they worked quickly and professionally to care of our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joe, Thank you for your time and feedback. We are delighted to hear that your service experience was so quick and hassle-free. Dominic and Joe will be excited to hear your very kind words about them, thank you!

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Both Mr.

Both Mr. Smalls and Mr. Wang were very helpful. Good listener and answered all my questions and I always have questions when I am spending my hard-earned money. Yes, contact me next year for my 2026 Kicks SUV Thank you both.

Both Mr.

Both Mr. Smalls and Mr. Wang were very helpful. Good listener and answered all my questions and I always have questions when I am spending my hard-earned money. Yes, contact me next year for my 2026 Kicks SUV Thank you both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for taking the time to write this wonderful review. We are glad you stopped by and that your experience at- Empire Nissan of Bay Ridge was a positive one. We also know that Mr. Smalls and Mr. Wang were happy to help you!

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Alex was great super helpful.

Alex was great super helpful. He stood in contact with me the whole time and updated me on my cars progress

Alex was great super helpful.

Alex was great super helpful. He stood in contact with me the whole time and updated me on my cars progress

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with us, Melissa! We are glad that Alex took great care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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I meet Lei at Empire Nissan of Bay Ridge he has very nice

I meet Lei at Empire Nissan of Bay Ridge he has very nice personality and excellent communication, Lei is very good with is job ,he treats us like family, I am very much happy that I meet Lai, he is a God send gentleman may you continue to be that gently and kind, caring loving person, you are, may God continue to bless you and keep you and your Nissan of Bay Ridge family, Thank you

I meet Lei at Empire Nissan of Bay Ridge he has very nice

I meet Lei at Empire Nissan of Bay Ridge he has very nice personality and excellent communication, Lei is very good with is job ,he treats us like family, I am very much happy that I meet Lai, he is a God send gentleman may you continue to be that gently and kind, caring loving person, you are, may God continue to bless you and keep you and your Nissan of Bay Ridge family, Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shearldene, On behalf of all of us here at- Empire Nissan of Bay Ridge, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us and welcome to the family! Lei is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs.

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I went to Empire Nissan of Bay Ridge and met Sasha there.

I went to Empire Nissan of Bay Ridge and met Sasha there. Sasha helped me to choose the right car. Patiently explained all benefits for that car and financial options. His professional advise help me to make a right decision. Happy for the easy process and enjoy my new car. Thank you Sasha.

I went to Empire Nissan of Bay Ridge and met Sasha there.

I went to Empire Nissan of Bay Ridge and met Sasha there. Sasha helped me to choose the right car. Patiently explained all benefits for that car and financial options. His professional advise help me to make a right decision. Happy for the easy process and enjoy my new car. Thank you Sasha.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We would like to thank you for letting us know how we are doing. Here at- Empire Nissan of Bay Ridge, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Sasha was able to assist you in finding a vehicle that was right for you.

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Really great experience .

Really great experience . Highly recommend coming here and checking this place out. Felt like family the moment I walked in

Really great experience .

Really great experience . Highly recommend coming here and checking this place out. Felt like family the moment I walked in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joel, We appreciate you for leaving us this stellar review and recommendation! We are delighted to know that our team made you feel like family and made your experience really great. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Nissan of Bay Ridge team!

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Akeem Edward was helpful with my new 2024 Nissan murano

Akeem Edward was helpful with my new 2024 Nissan murano sl awd vehicle transaction not pushy and answered my needs this is my third Nissan

Akeem Edward was helpful with my new 2024 Nissan murano

Akeem Edward was helpful with my new 2024 Nissan murano sl awd vehicle transaction not pushy and answered my needs this is my third Nissan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We are so glad that Akeem could be of valuable assistance to you with your special purchase. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new Nissan Murano and we wish you the safest of travels- on behalf of the entire team!

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This dealership is excellent.

This dealership is excellent. Service is even better. Ali Faris is an excellent service professional. All my questions were answered, and the job was done in a timely manner. I highly recommend this dealership to anyone. Thanks for making my car life easier.

This dealership is excellent.

This dealership is excellent. Service is even better. Ali Faris is an excellent service professional. All my questions were answered, and the job was done in a timely manner. I highly recommend this dealership to anyone. Thanks for making my car life easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Leonardo, Thank you for taking the time to leave us this positive review and recommendation! Providing 5-star service is so important to us, and we are glad that Ali's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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