Reviews
Great service from the service team in getting back into
Great service from the service team in getting back into my vehicle after being towed to them. They sourced a hard to find part and handled another issue with a part very well. Will go to them again for sure. Sieera was a great help!
Great service from the service team in getting back into
Great service from the service team in getting back into my vehicle after being towed to them. They sourced a hard to find part and handled another issue with a part very well. Will go to them again for sure. Sieera was a great help!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service team at Land Rover Albany was able to assist you effectively, especially with sourcing a hard-to-find part. It's great knowing Sieera and the rest of the team made your experience positive. We look forward to welcoming you back in the future!
I was impressed with the ease of the purchase of the
I was impressed with the ease of the purchase of the Defender Octa, the direct no hassle nature was very appreciated. The follow up since I purchased the vehicle has also been impeccable.
I was impressed with the ease of the purchase of the
I was impressed with the ease of the purchase of the Defender Octa, the direct no hassle nature was very appreciated. The follow up since I purchased the vehicle has also been impeccable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience with Land Rover Albany was seamless and hassle-free! It's great to know the follow-up has been impeccable as well. Enjoy your new Defender Octa, and thank you for choosing us!
Every one was very professional and went the extra mile
Every one was very professional and went the extra mile to make sure everything was satisfactory. Loved that they washed and vacuumed my car complimentary!
Every one was very professional and went the extra mile
Every one was very professional and went the extra mile to make sure everything was satisfactory. Loved that they washed and vacuumed my car complimentary!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Land Rover Albany provided such a professional experience and went the extra mile for you. It's great to know you appreciated the complimentary car wash and vacuum! Thank you for sharing your feedback with us.
Just purchased a 2014 F-type from Julie Moroney-Law.
Just purchased a 2014 F-type from Julie Moroney-Law. Even though it wasn't a $100k purchase she treated me professionally and delivered great service. If you are in the market for a new or pre-owned vehicle please stop and ask for Julie!
Just purchased a 2014 F-type from Julie Moroney-Law.
Just purchased a 2014 F-type from Julie Moroney-Law. Even though it wasn't a $100k purchase she treated me professionally and delivered great service. If you are in the market for a new or pre-owned vehicle please stop and ask for Julie!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Land Rover Albany! We're delighted to hear that Julie provided exceptional service during your purchase. Enjoy the 2014 F-type, and feel free to reach out if there's anything else we can do for you!
I always have the best experience at Jaguar Land Rover
I always have the best experience at Jaguar Land Rover Albany! Jeanne was great as always.
I always have the best experience at Jaguar Land Rover
I always have the best experience at Jaguar Land Rover Albany! Jeanne was great as always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kai, thank you for this 5-star review of Land Rover Albany! We will pass along your kudos to Jeanne.
Working with Emily was easy-she is knowledgeable about
Working with Emily was easy-she is knowledgeable about her product, and was willing to research if my questions weren't obvious. She had everything organized for the trade, and pick up of our new car.
Working with Emily was easy-she is knowledgeable about
Working with Emily was easy-she is knowledgeable about her product, and was willing to research if my questions weren't obvious. She had everything organized for the trade, and pick up of our new car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Emily made your experience smooth and informative at Land Rover Albany. Our team is always here to ensure everything goes seamlessly, from trade-in to pick-up. Enjoy your new car!
Pleasant and easy to work with the accommodating of my
Pleasant and easy to work with the accommodating of my schedule and had everything ready when I arrived early
Pleasant and easy to work with the accommodating of my
Pleasant and easy to work with the accommodating of my schedule and had everything ready when I arrived early
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jody, we're delighted to hear that our team at Land Rover Albany made your experience pleasant and convenient. Thanks for choosing us!
Sierra did a great job communicating with me, giving me
Sierra did a great job communicating with me, giving me the updates on the repair in the timing of the parts. Very pleasant experience.
Sierra did a great job communicating with me, giving me
Sierra did a great job communicating with me, giving me the updates on the repair in the timing of the parts. Very pleasant experience.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Sierra provided excellent communication and updates during your repair process at Land Rover Albany. Thank you for sharing your pleasant experience with us!
Very responsive dealing quickly and effectively to all
Very responsive dealing quickly and effectively to all aspects of the deal registration and delivery, as well as after the sale questions and queries
Very responsive dealing quickly and effectively to all
Very responsive dealing quickly and effectively to all aspects of the deal registration and delivery, as well as after the sale questions and queries
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We're delighted to hear that our team at Land Rover Albany was able to assist promptly and effectively throughout your experience. If you have any more questions, feel free to reach out anytime!
I was there at 8:30, for regular maintenance, I left
I was there at 8:30, for regular maintenance, I left around 3, not super impressed
I was there at 8:30, for regular maintenance, I left
I was there at 8:30, for regular maintenance, I left around 3, not super impressed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, and thank you for your review. We apologize that your service did not go as planned. We would like to better understand what happened. Our Service Manager, Ian Osborne, would appreciate it if you were able to please reach out to him at iosborne@mcgovernauto.com or 518-389-6500. Thanks again!