Safford Brown Nissan Fairfax

Excellent dealership , the staff is very professional and friendly . It was a great experience for me . I would like to thanks . Oscar M. and Reagan H. For all the help and the wonderful experience .

Sales Department was AWESOME; staff provided great customer Service. This dealership is HIGH OVER THE TOP HANDS DOWN, I rank it more than 5 stars . I enjoyed my experience with Brown's Fairfax Nissan. I just purchased an Armada and I can honestly say that the process of my purchase was the smoothest and quickest transition ever of buying a car. I called prior to arriving and as we arrived we were immediately greeted by Reagan at the door. Reagan introduced us to our sales consultant Oscar and while Oscar was out looking for the vehicle that we inquired about. The GM came over and welcomed us. Which was quite amazing. I can honestly say the customer service was over the top. Oscar was extremely helpful, knowledgable and friendly. He was able to answer all our questions and got us an answer immediately if he didn't know the answer. Overall, the entire staff ensured that we were okay at all times which was a great feeling as Customer Service is a big thing with me. Honestly, wish their were more sales consultants and staff like them around as The entire Fairfax Nissan Team at Brown's were awesome and everyone was extremely friendly. If you are looking to purchase a Nissan I highly recommend visiting Brown's Fairfax Nissan and ask for Oscar. Thanks again to Oscar Melara, Reagan Hooker-Hairston and Mr. Fred Shepard for making our purchase painless.

Honesty in services required, recommended, and cost. Honesty in service representative. Prompt service. Clean waiting rooms. Great fruits and donuts and coffee available for free.

Everything was wonderful from start to finish. Our salesperson, Sharon Connacher couldn't have been more knowledgeable and made the transaction a good experience in every way. Sharon truly cares about the people who are buying or leasing a car. We want her in the future when in need of another car.

I was having problems with the key remote, I keep getting a message on the dash board error key not found.,. And Steve help by taking my name address and they fixed the problem..,

Sharon is amazing. She is committed to her customers and goes above and beyond to ensure their experience is a good one. I have purchased numerous cars from Brown's Fairfax Nissan largely because Sharon makes the process easy and pleasant.....in short, Sharon is a rockstar.

Professionalism of my service representative. His helpful manner and his ability to get my car in and out of the shop in a minimum amount of time.

Availability of online inventory information, including vehicles at the Dulles site, as well as the willingness of the sales staff to work through options over the course of several days

Lucky to have Gus Daniel as our Service Rep... Man is "Honest and Very Professional" delivering outmost service and discounted price guarantee. We brought in our (2) cars, 2009 Murano and Altima for maintenance checks and brake service. Gus explained what jobs needed to be performed and really price it well. It was a no hassle deal and they've fixed our brake issue, got my free car wash and tested it great. Thank you Gus and until next.... Gil Medina Arlington, VA .

The Service staff was very friendly and knew what they were doing. I felt taken care of and my appointment didn't take long at all.