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Jaguar Albany

(363 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2015 consumer dealer award

Reviews

(363 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Albany from DealerRater.

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I had a great experience.

I had a great experience. The staff was very helpful. My visit went very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love seeing 5-star reviews here at Land Rover Albany. Thank you for taking the time to share your feedback!

I had a very good experience leasing my new Range Rover.

I had a very good experience leasing my new Range Rover. The sales team were very helpful! I spoke to Todd Carey and William Comtois. I did everything over the phone which was great since I’m extremely busy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Christine, it's wonderful that Todd and William made your leasing experience smooth and convenient at Land Rover Albany. Enjoy your new Range Rover, and thanks for choosing us for this special purchase!

I am a seasonal resident.

I am a seasonal resident. Called the dealeship. Was given an appointment at my convenience. They took excellent care of me . Brought my new range rover in, they performed the required services while I waited . Service was completed in 1 hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mike, we're delighted to hear that our team at Land Rover Albany was able to accommodate your schedule and provide efficient service for your Range Rover. Thank you for choosing us!

Sieera did a fantastic job welcoming me to the dealership

Sieera did a fantastic job welcoming me to the dealership for the first time. She explained how the whole process would work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kirk, we're delighted to hear that Sieera made your first visit to Land Rover Albany a welcoming and informative experience. Thank you for sharing!

Sierra was my customer service rep for my Range Rover

Sierra was my customer service rep for my Range Rover service. I really appreciated her positive attitude and great follow up. The car was returned cleaned and detailed and all items were completed properly. I would definitely recommend them if you are looking for a Land Rover.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Steph, we're delighted to hear Sierra provided such excellent service during your visit at Land Rover Albany. Thank you for recommending us and sharing your positive experience!

My sales rep was excellent.

My sales rep was excellent. My experience picking up was excellent. Very happy overall. I would definitely recommend Emily my sales rep anytime.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

JG, we're delighted to hear that Emily provided you with an excellent experience at Land Rover Albany. Thank you for recommending her and sharing your positive feedback!

This was the best experience my husband and I had

This was the best experience my husband and I had purchasing our new vehicle, from the time we walked in to shop to the pick up we felt welcomed and informed with a no pressure sales approach. Our sales representative Julie was exceptional and exceeded all expectations! My husband and I were celebrating our 50th birthdays together and purchasing the new vehicle was an added bonus. We were so impressed with the above and beyond hospitality from Julie and Alex who decorated the vehicle for pick up with balloons, happy birthday banner and big red bow. The smiles and genuine service was an experience we will forever remember and share with friends and family! Thank you, Monica and Kris

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Land Rover Albany was so memorable and special, especially for such a significant occasion! Julie and Alex will be thrilled to know they made your 50th birthdays even more extraordinary with their thoughtful touches. Thank you for choosing us, and we hope you enjoy every moment in your new vehicle!

The McGovern Albany Land Rover service department was

The McGovern Albany Land Rover service department was fantastic! Excellent work and very efficient. Sierra was very attentive and made my first service a breeze. She explained everything and made the process very smooth. They detailed everything and cleaned the inside including salt covered floor mats, beautiful! Loaner was a new Defender. Overall a wonderful experience, I highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Sierra and the Land Rover Albany service team made your first visit such a positive experience! It's great to know you appreciated the attention to detail, including those freshly cleaned floor mats. Enjoy driving, and thank you for recommending us!

The service was excellent from the salesman to financing,

The service was excellent from the salesman to financing, smooth and easy. There wasn’t a single bump along the way thank you Jack Sanford

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jack, we're delighted to hear that your experience at Land Rover Albany was smooth and seamless from start to finish. Thank you for choosing us!

This was my very first visit to this dealership and I am

This was my very first visit to this dealership and I am pleased to report it was a positive experience from start to finish. Excellent communication and great customer service throughout from Sieera, who was an extremely pleasant person to deal with. I’ve found my local Land Rover service partner in the Albany area. Thanks for the great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Alexander, we're delighted to hear that Sieera and the team at Land Rover Albany made your first visit a positive one! Thank you for choosing us as your local service partner. We look forward to serving you again in the future!