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Steele GMC of Round Rock

(526 reviews)
2025 consumer dealer award
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2025 consumer dealer award

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Reviews

(526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steele GMC of Round Rock from DealerRater.

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Josh was very helpful.

Josh was very helpful. GMC service done very efficiently. Smooth was process, exceptional service. Thanks.

Josh was very helpful.

Josh was very helpful. GMC service done very efficiently. Smooth was process, exceptional service. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Our experience at Steele was fantastic!

Our experience at Steele was fantastic! We got a great deal and were treated very friendly by everyone involved. It was the first time I haven’t felt pressured by a salesman or finance person. Very refreshing!

Our experience at Steele was fantastic!

Our experience at Steele was fantastic! We got a great deal and were treated very friendly by everyone involved. It was the first time I haven’t felt pressured by a salesman or finance person. Very refreshing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had such a refreshing and pressure-free experience at Steele GMC Round Rock. We appreciate your business and hope to see you again soon! Enjoy your new ride!

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Steele GMC always takes care of my vehicle services with

Steele GMC always takes care of my vehicle services with professional and courteous employees. I have the utmost confidence every time I drop my vehicle off that it will be cared for properly.

Steele GMC always takes care of my vehicle services with

Steele GMC always takes care of my vehicle services with professional and courteous employees. I have the utmost confidence every time I drop my vehicle off that it will be cared for properly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your trust and confidence in us! We’re so glad to hear you're well taken care of by our team. We look forward to serving you again at Steele GMC Round Rock. Safe travels!

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Salesman and finance were very knowledgeable and helpful.

Salesman and finance were very knowledgeable and helpful. Showed the vehicle I wanted upon arrival and worked with me on pricing. Service department was also very helpful.

Salesman and finance were very knowledgeable and helpful.

Salesman and finance were very knowledgeable and helpful. Showed the vehicle I wanted upon arrival and worked with me on pricing. Service department was also very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our sales and service teams! We’ll see you next time at Steele GMC Round Rock, Floyd!

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Kyra did it again.

Kyra did it again. Service was done the next day. I left the truck for most of the day, but was ready sooner. Service is usually done right as nd quickly.

Kyra did it again.

Kyra did it again. Service was done the next day. I left the truck for most of the day, but was ready sooner. Service is usually done right as nd quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rocky, it's great to read you had another successful service experience working with Kyra! Thank you for choosing Steele GMC Round Rock! See you next time!

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Best car repair experience.

Best car repair experience. Kyra Fleming could not have been kinder. I had already been to an auto zone for what I thought was a tail light problem. She was patient and very proactive about helping me resolve 3 issues. I am elderly and handicapped so someone who kept helping with information and pricing was a God send. 2 of the 3 problems were resolved. The only one we did not correct was an Economic one I have to think about before committing. She was the most flexible and hardest working car specialist, especially considering it was the day before Thanksgiving. She could have rushed or been impatient and I would have understood. Great experience and as I was waiting she kept me informed at every turn. Your whole staff was busy but still renamed kind and courteous to each other. I am so grateful. Very nice start to the holiday season. Sherry

Best car repair experience.

Best car repair experience. Kyra Fleming could not have been kinder. I had already been to an auto zone for what I thought was a tail light problem. She was patient and very proactive about helping me resolve 3 issues. I am elderly and handicapped so someone who kept helping with information and pricing was a God send. 2 of the 3 problems were resolved. The only one we did not correct was an Economic one I have to think about before committing. She was the most flexible and hardest working car specialist, especially considering it was the day before Thanksgiving. She could have rushed or been impatient and I would have understood. Great experience and as I was waiting she kept me informed at every turn. Your whole staff was busy but still renamed kind and courteous to each other. I am so grateful. Very nice start to the holiday season. Sherry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sherry, we're grateful for your feedback! We’re so pleased Kyra and the team went above and beyond to ensure a smooth experience. Thank you for choosing us! - The Steele GMC Round Rock Team

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Service was great as always.

Service was great as always. The service department here is always top notch and cashiers are awesome.

Service was great as always.

Service was great as always. The service department here is always top notch and cashiers are awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Cindy! We’re glad you had a great experience with our service department and our cashiers. We look forward to seeing you again soon at Steele GMC Round Rock!

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Completed a deal over the phone, for the most part and

Completed a deal over the phone, for the most part and suv was readt as stated.

Completed a deal over the phone, for the most part and

Completed a deal over the phone, for the most part and suv was readt as stated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love seeing 5-star reviews. Thanks!

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Josh has great Customer service They will work with you

Josh has great Customer service They will work with you on your time and get your vehicle back out fast as I can

Josh has great Customer service They will work with you

Josh has great Customer service They will work with you on your time and get your vehicle back out fast as I can

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Josh provided such efficient and accommodating service! Thank you for choosing Steele GMC Round Rock.

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Kyra was great to work with, as always.

Kyra was great to work with, as always. She is a great asset to Steele GMC!

Kyra was great to work with, as always.

Kyra was great to work with, as always. She is a great asset to Steele GMC!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Haley, thank you for stopping by to share your support of Kyra and Steele GMC Round Rock!

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