Reviews
James was wonderful polite kept me updated on progress
James was wonderful polite kept me updated on progress while waiting - my over all experience was excellent- i have dealership to friends because of the excellent customer service service and mo nonsense purchase of cats
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carolyn, we're happy to hear you had such a positive experience with James! We hope you have a great day!
Service was done On time - the entire service department
Service was done On time - the entire service department showed total professionalism - the Estimate was exactly equal to the final costs and I even qualified for a loyalty discount.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bruce, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Elissa was a terrific service rep.
Elissa was a terrific service rep. Service was efficient and successful. All good. Looking forward to future visits. All good. All good. All good. All good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bruce, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very pleasant clear information All questions
Very pleasant clear information All questions answered Pleasant waiting room . Clean, friendly What else it was a sunny day. Nice to know dogs are welcomed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marybeth, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
pressure in tires was not checked, when I got home I
pressure in tires was not checked, when I got home I checked subaru app and noticed I was getting messages that all 4 tires were uner inflarwd
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- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Joe Wajda General Manager World Subaru jwajda@worldsubaru.com
Waited 4 hours but worth and wanted a loaner instead?
Waited 4 hours but worth and wanted a loaner instead? but It was worth what was fixed? from the recall to the oil change with coupon
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Joe Wajda General Manager World Subaru jwajda@worldsubaru.com
Dave in service spoke clearly and explained in detail
Dave in service spoke clearly and explained in detail what was done as recovery from stroke he was patient with me I will recommend the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at World Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help!
My care manager, Janes, kept me informed about the
My care manager, Janes, kept me informed about the progress. He was knowledgeable, courteous, and included me in all aspects of the decisions re care.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pat, we're happy you found Janes to be so supportive during your experience here at World Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great purchase/lease experience.
Great purchase/lease experience. Frantz Napoleon is a terrific salesperson - patient, informative, and helpful. And Alli Mendez was great, demonstrating the features and setup of the car. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pete, thank you for taking the time to let us know how we did. We hope you have a great day!
Excellent experience!
Excellent experience! Very fast service. Since I chose to wait for the service completion, the dealership Promised the service in a set amount of time and was faster than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!