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Vision Automotive Group - Delivery from Rochester, NY for Buffalo, NY

(6 reviews)
(585) 565-4352 (585) 565-4352

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Reviews

(6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vision Automotive Group - Delivery from Rochester, NY for Buffalo, NY from DealerRater.

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Horrible people to deal with Do your business somewhere

Horrible people to deal with Do your business somewhere else They posted bmw wagon For 17.995 on Saturday. Then people started calling they raised the price another 2000 When I called on Monday they said if i want this car new price is 23.995$ Typical GREEDY NY dealership !!!! They dont call back and they dont care about customers at all

Horrible people to deal with Do your business somewhere

Horrible people to deal with Do your business somewhere else They posted bmw wagon For 17.995 on Saturday. Then people started calling they raised the price another 2000 When I called on Monday they said if i want this car new price is 23.995$ Typical GREEDY NY dealership !!!! They dont call back and they dont care about customers at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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Dealer response

Adam. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com. We hope to hear back from you soon.

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Very laid back and helpful sales staff.

Very laid back and helpful sales staff. They help me find a great used car at a fabulous price

Very laid back and helpful sales staff.

Very laid back and helpful sales staff. They help me find a great used car at a fabulous price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer never called to inform of vehicle status if sold

Dealer never called to inform of vehicle status if sold or not before I took a 4 hour ride to view vehicle

Dealer never called to inform of vehicle status if sold

Dealer never called to inform of vehicle status if sold or not before I took a 4 hour ride to view vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
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Received no response from the dealership, unfortunately

Received no response from the dealership, unfortunately so I will not be buying from them.

Received no response from the dealership, unfortunately

Received no response from the dealership, unfortunately so I will not be buying from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I contacted Vision AG and they were suppose to get back

I contacted Vision AG and they were suppose to get back to me and never did. They must not need business.;

I contacted Vision AG and they were suppose to get back

I contacted Vision AG and they were suppose to get back to me and never did. They must not need business.;

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Spoke with 2 people before driving from Syracuse to a car

Spoke with 2 people before driving from Syracuse to a car that wouldn’t start.

Spoke with 2 people before driving from Syracuse to a car

Spoke with 2 people before driving from Syracuse to a car that wouldn’t start.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

"Formeryooper" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Consumer response

Not a customer because I did not buy anything from Vision

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