Reviews
Great service, excellent
I have been impressed each time I'VE come in for service. I was greeted immediately. No long wait and back on the road in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service, clean facilities, and wifi
I love the friendly and accurate service that I have received each time I call and go to the dealership/service center. I have only had two experiences with the service center and I must say I have zero complaints.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Tim Eubank - General Manager - tim.eubank@brownscar.com
Excellent all around!
Kemani was sweet, patient, clear, responsive, and listened super well to what i needed, expected, and hoped for. Doesnt get any better than that!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service. Thank you.
Mike was very helpful and explained everything well. He went above and beyond to make my experience easy. Would recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great Service
Service Representative was very professional, courteous and service was excellent especially the amount of time it took to get the oil change and tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Tim Eubank - General Manager - tim.eubank@brownscar.com
Great Service
Prompt service soon as I pulled in bay. Covid precautions in place. Reasonable Prices and Professionalism of Staff. Definitely will be returning for next service appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. Tim Eubank - General Manager - tim.eubank@brownscar.com
Reliable Service
I have been using Brown's Honda for 20 years. The service is on time and I feel comfortable that it is done right. The staff is always super friendly too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service at Browns!
I was able to test drive 2 vehicles and view the carfax reports. Clarence was very helpful and friendly. He worked with my husband and I to get the deal done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
glen burnie
I like that I have a one on one relationship with the service tech whom I have been dialing with since I purchased my 20210 Honda Accord.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
respects customers
Friendly, professional! Gave me time to think didn't rush to sell, and listened to my needs. The maintenance department doesn't talk down to me , given that I am a silver hair woman.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com