Reviews
Excellent customer service and maintenance
Mike was really helpful, knowledgeable, and friendly. Excellent customer service! I will be sure to return to get my other Honda serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Clean facility
Being kept up to date with the work that was being done, and the professional and personal service provided by the staff, (Jennifer was fantastic
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Tim Eubank - General Manager - tim.eubank@brownscar.com
Great sales team, in and out in 2 hours
PJ (the salesperson I’ve bought 4 cars from now) was able to find the vehicle I was looking for and was able to get it to the dealership the same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Service Depart is Great!
The service technician who checked me in was extremely friendly and did not try to sell me services I did not want or need. Very non-threatening environment! Because of this I will keep coming back to Brown's. I always get superb service there! And they back up their work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Good Service
My experience with Michael and Dave (Service Advisors) have always be exemplary and professional. Thank you and have a great day
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service,
Cleanliness, salesman was knowledgeable about the car, staff really took the time to be sure I was satisfied with everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service
Very Good experience I would recommend this location to others for service. Never had to wait a long time for repairs. Dwayne is the best! Very good manager.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great customer service
Very thorough and explains everything well. The customer service is outstanding and the facility is clean. Car is s as sways ready when promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service
My service was a very Quick service and it was a wonderful gesture to have been able to find provided a Lyft driver for me was great!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Buying experience was good.
Clarence Bias has always been professional and good to work with. Location is good. Overall good experience. I recommend Brown’s Honda City.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Eunice and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Clarence was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com