Reviews
Great Service
Mike Mettzler is great! The Service Department is phenomenal, and they work fast. I don't let any other dealership work on my car. I can trust the work you do and the honesty you display to me as a customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wesley, thank you for your review. We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Tim Eubank - General Manager - tim.eubank@brownscar.com
Honda Brown staff's are all good and very friend.
the day i bought my car and every time i visit the store or have my car service, i always recieve a royalty treatment,, staff's are well rounded on customer service..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronaldo, I am happy to hear your time spent with our team was pleasant. If you have any questions or concerns, please come back to visit us. We look forward to seeing you in the future. Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service
The staff was friendly and the service was fast. It was an easy process from start to finish. I will definitely take my car back here for service in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julie, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Tim Eubank - General Manager - tim.eubank@brownscar.com
Service work
Easy to work with the dealer; convenient; courteous; good work quality; consistent staff (I like dealing with the same advisor).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Tim Eubank - General Manager - tim.eubank@brownscar.com
Excellent Professional Service
-I can always get an appointment at my convenience. -The Assistant Service Manager, Dave Metzler, thoroughly explained the service that was needed. -The work was performed in a timely manner while I waited in the service lounge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, your fantastic review was quite a refreshing read! I am happy Dave provided you with pressure-free, efficient and well-informed customer service. We hope to do business with you again! Tim Eubank - General Manager - tim.eubank@brownscar.com
Great Service
From the moment I arrived I had a wonderful experience. The person at the customer service area got me set right up. I had an oil change and had my tires rotated in approx 35 minutes. As soon as it was complete they found me and took me to pay for my services and wanted to know if there was anything else I needed help with. I appreciated how effiecient, fast, and nice everyone was. Great job!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vickie, thank you for the excellent review! It is great to know that our team was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Tim Eubank - General Manager - tim.eubank@brownscar.com
great customer service and salesmen
When I asked to test drive a particular model my salesman PJ was right on it. Unlike my experience with another Honda dealer. Also he was very knowledgeable about the vehicles he was selling and that helped a great deal in helping me to make my final decision. It was an overall pleasant experience and that is why I am a repeat customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carol, thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy PJ was able to meet your expectations. Enjoy your new vehicle! Don't hesitate to contact us if there is anything else we can do for you. Tim Eubank - General Manager - tim.eubank@brownscar.com
Great!
First buying my first car I was very nervous to start this process. Nick at honda was a absolutely amazing, he was a huge help and made the car buying process very easy and stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Casey, it was a pleasure to read about your first buying experience working with Nick. Congratulations on your new Honda! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Nick was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Tim Eubank - General Manager - tim.eubank@brownscar.com
pleasant experience
Your staff (PJ) for one pretty much kept your word based on previous conversations we had prior to the cars arrival. That means a lot!!!! Instead of being promised one thing and at the final moment changing the deal. This makes my 5th Honda i bought from you guys sounds like we both are doing something right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harry, it was a pleasure to read about your fifth car-buying experience at Browns Honda City. Congratulations on your vehicle!Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way.It's delightful to know PJ provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Tim Eubank - General Manager - tim.eubank@brownscar.com
Great sales knowledge and Service
Sales - PJ has a great knowledge of Honda cars. Service - Dave Metzler has always helped me with all my Honda needs. This is why I like Brown's Honda
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrence, we appreciate you taking time to leave us a great review! We are pleased to hear PJ and Davedid a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Tim Eubank - General Manager - tim.eubank@brownscar.com