Skip to main content

Honda of Reseda

(100 reviews)

Reviews

(100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Reseda from DealerRater.

Want to share your experience with this dealership?

Write a review

Great customer service. They helped put with a good deal!

Great friendly workers! Chose this Honda dealership! I I am 19, and I was helped find the correct way to buy my civic si. Yay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jasso, thank you for your review & Welcome to our Hamer Honda Family!

Absolutely amazing and efficient

Bryan and David were great in getting me the best deal on my Honda Civic. They were accommodating, and efficient in making sure I walked out of there with the best car for the best price. Would recommend this dealer any day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hkrispi01, thank you so much for your review. We are very pleased to hear that Bryan & David were able to get you the best deal on your Honda Civic.

Great fast service

Got me a car I was happy with very quickly. Friendly and efficient and no pushy up sell. Frank was particularly helpful and nice to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Blah123, thank you so much for your review.!

Very nice buying experience

Very accomodating sales personnel. Very attentive to all your questions . No high pressure selling of dealer options which you cannot say to the other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Marlon14, we are pleased to hear that Gerson was very accomodating. Congratulations on your new car!

Persistence

Drew was polite persistent, honest and friendly. He asked what I needed, then gave it to me without any switches or funny business. He was great to work with and would buy another car from him in an instant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

mattcalt, welcome to our Hamer Honda Family!

Awesome

From start to finish I didnt have any problem. They are professional. I will difinitely recommend them to my friends..Mauricio Ascencio and the finance guys is awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Justangel, thank you so much for your review. We are very happy to hear that Mauricio made your car buying experience one to remember.

Poor service, unqualified service technicians

I had an auto accident back end of February 2018. I noticed I had oil leaks in my driveway. Although my Honda Civic 2012 is few years old I only had 30,000 miles on it. I brought it to Hamer Honda and technician inspected said nothing worry about. Meanwhile I went to new car sales inquired about new car. I told them I use to work for Hamer some years back. I even wore old Hamer shirt. Experience was awful. The general sales manager a young kid in his twenties treated me so bad. On top wanted steal my car on trade in. I will never buy car from these people. Regarding my oil leak brought car I second time told me oil filter was loose. Car continued leak oil. Brought car in third time was told the oil pan had be replaced. It shifted. Took three visits for the technician figure it out. At cost $800 which they wouldn’t cover. Taking over two days to fix. They never called me with any updates. Terrible experience. Brought car in again due to noise sound of tin can. Brought car in 7am. Near 3 pm not even phone call. Never even touched my car. 4pm they advised I would have leave car overnight (Lee) service advisor. Found out the technician that replaced my oil pan failed put cover back over the able wire. They wanted to charge me $140 for repair which was fault of technician. I complained why should I pay. Told Lee service advisor. He came through no charge.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Dan007, we are very sorry we missed the mark with you. It is never our intention to upset our customers in any way.

Great Experience

Tonybwas awesome start to finish. I felt like he was really trying to help me get the car. He went back and forth a few times and even eased my mind about my purchase bc I was unsure about body size.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Msp589, thank you for your review! We are very pleased to hear that your car buying experience was awesome.

Super nice people

Cody and young gentleman he was training was super nice. In fact everyone I came into contact with at the dealership was super nice. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Willisybsp,Thank you for giving us the opportunity to make your car buying experience one to remember.

Great Experience

I have a great experience. Everyone was super friendly and working hard to get the deal done quick. I will tell my friends if they are looking for a car stop by hamer and you will not go wrong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kukucoacht05, thank you for your awesome review!