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MAG Chevrolet of Greenwich

(152 reviews)

Reviews

(152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent

I am so happy with my purchase and experience from Whalen Chevrolet and Ron Nichols. Everyone was very friendly and made sure to go over the entire vehicle with me and leaving me with no questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

service

called about a whirring noise in the engine dept. whalens got me right in and fixed the problem right away . will call whalens again when I need service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nicest car I ever bought!

Always wanted a Caddy, Asked Whalen Chevrolet to find me one. They found me the perfect car in a short time frame. I couldnt be happier. Customer service was outstanding from the time I first made contact with Ron to driving off the lot upon pickup! It truly is a great place to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

Had a check engine light come on and after givens Whalen’s short notice they had me in and out with problem resolved in less than an hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

The maintenance done on my Impala is always very good and done at the appointment time. I like being able to bring my car in and it's serviced right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

responsive, quick, reasonable

thank you for the excellence in service and fitting my vehicle into your schedule on short notice, I especially appreciate being able to have the parts needed for the repair on hand

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Broken heater fan

I was happy with them but not happy that the extended warranty don’t cover rodents, thought it was very expensive. I would not of got the coverage but the one guy talked me into it he was a smooth talker and the next time I walked in he ignored me like he got what he wanted not sure I’d buy from you again. Everybody said they screwed me over and I’m thinking they did too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Truck check up

They did not have a loaner but they promised I'd be in and out in an hour and I was! The waiting area was comfortable and had wifi. All of this made it every convenient. The service manager was friendly and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly, knowledgeable and great service.

They were great to work with, very accommodating and service was great at getting me the time and day that I wanted/could come in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had to replace Heater Fan

John was the best to deal with and extremely professional. East drop off and easy pickup, great service, great communication. It is a great place to have service done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.