Reviews
Excellent
I am so happy with my purchase and experience from Whalen Chevrolet and Ron Nichols. Everyone was very friendly and made sure to go over the entire vehicle with me and leaving me with no questions!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
service
called about a whirring noise in the engine dept. whalens got me right in and fixed the problem right away . will call whalens again when I need service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nicest car I ever bought!
Always wanted a Caddy, Asked Whalen Chevrolet to find me one. They found me the perfect car in a short time frame. I couldnt be happier. Customer service was outstanding from the time I first made contact with Ron to driving off the lot upon pickup! It truly is a great place to buy a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
Had a check engine light come on and after givens Whalen’s short notice they had me in and out with problem resolved in less than an hour!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
The maintenance done on my Impala is always very good and done at the appointment time. I like being able to bring my car in and it's serviced right away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
responsive, quick, reasonable
thank you for the excellence in service and fitting my vehicle into your schedule on short notice, I especially appreciate being able to have the parts needed for the repair on hand
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Broken heater fan
I was happy with them but not happy that the extended warranty don’t cover rodents, thought it was very expensive. I would not of got the coverage but the one guy talked me into it he was a smooth talker and the next time I walked in he ignored me like he got what he wanted not sure I’d buy from you again. Everybody said they screwed me over and I’m thinking they did too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truck check up
They did not have a loaner but they promised I'd be in and out in an hour and I was! The waiting area was comfortable and had wifi. All of this made it every convenient. The service manager was friendly and a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly, knowledgeable and great service.
They were great to work with, very accommodating and service was great at getting me the time and day that I wanted/could come in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had to replace Heater Fan
John was the best to deal with and extremely professional. East drop off and easy pickup, great service, great communication. It is a great place to have service done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair