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Cavender Nissan of Rockwall

(187 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
(866) 868-1927 (866) 868-1927

Reviews

(187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cavender Nissan of Rockwall from DealerRater.

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During my visit, Bobby was extremely helpful and a very

During my visit, Bobby was extremely helpful and a very attentitive salesmen. Will definitely be coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bobby has good knowledge of products.

Bobby has good knowledge of products. Very friendly, helped me through the whole process of looking for a car to fit my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I came in not really knowing much of what I wanted.

I came in not really knowing much of what I wanted. Bobby came up to me with a warm smile and helped me with all the information I needed. Although I wasn’t ready to purchase yet, I now know what I will be coming back for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Evelyn took the time to go over everything about the car

Evelyn took the time to go over everything about the car I was looking to purchase. Evelyn didn't try to pressure me and was patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This place is so great they worked with me to get me and

This place is so great they worked with me to get me and my kids into vehicle they are great! Would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

I had a very enjoyable truck purchase at Cavender Nissan

I had a very enjoyable truck purchase at Cavender Nissan in Rockwall,Texas last month. It's incredibly rare for me to say this about a car buying experience, but the staff was friendly and professional. The process was smooth and the price was reasonable. Joseph Martin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jake was a tremendous help when I brought in my Frontier

Jake was a tremendous help when I brought in my Frontier for an emissions service. Did not have to wait long either. Glad he's there and glad that I had him for the experience. 10/10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

If I could give Cavender’s more than 5 stars, I would.

If I could give Cavender’s more than 5 stars, I would. The General Manager, Stavros, is absolutely amazing and truly goes above and beyond to provide top-tier service. To be transparent, our initial visit wasn’t great. The experience was rough, and the customer service just wasn’t there. We purchased two vehicles, and I immediately regretted mine. It had some mechanical issues and just didn’t feel right. I felt like my concerns weren’t being taken seriously, so I asked to speak with the GM—and that’s when everything turned around. Stavros listened, took immediate action, got the repairs handled, set me up with a rental, and made sure I was completely taken care of. Knowing I still had concerns, he even offered to help me find something else. He gave me time to think it over, talk with my husband, and explore my options with no pressure. When I found something I liked at another location hours away, Stavros had it brought in. After driving it, I wasn’t thrilled—and he noticed. Instead of pushing the sale, he encouraged me to try something else, and I ended up falling in love with a different car. He made the financing and paperwork a breeze. Stavros is a true asset to this dealership. I know Cavender’s has had a tough reputation in the past, but give them a chance—big changes are happening, and it’s because of people like him. Cavender’s, you’ve earned a customer for life. But more importantly, Stavros—you’ve earned a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If I could give Cavender’s more than 5 stars, I would.

If I could give Cavender’s more than 5 stars, I would. The General Manager, Stavros, is absolutely amazing and truly goes above and beyond to provide top-tier service. To be transparent, our initial visit wasn’t great. The experience was rough, and the customer service just wasn’t there. We purchased two vehicles, and I immediately regretted mine. It had some mechanical issues and just didn’t feel right. I felt like my concerns weren’t being taken seriously, so I asked to speak with the GM—and that’s when everything turned around. Stavros listened, took immediate action, got the repairs handled, set me up with a rental, and made sure I was completely taken care of. Knowing I still had concerns, he even offered to help me find something else. He gave me time to think it over, talk with my husband, and explore my options with no pressure. When I found something I liked at another location hours away, Stavros had it brought in. After driving it, I wasn’t thrilled—and he noticed. Instead of pushing the sale, he encouraged me to try something else, and I ended up falling in love with a different car. He made the financing and paperwork a breeze. Stavros is a true asset to this dealership. I know Cavender’s has had a tough reputation in the past, but give them a chance—big changes are happening, and it’s because of people like him. Cavender’s, you’ve earned a customer for life. But more importantly, Stavros—you’ve earned a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christi.timmer, thank you for taking the time to leave a review for us at Cavender Nissan Of Rockwall. We're happy we could meet your expectations! Congratulations!

We had a very good experience with Cristi and the finance

We had a very good experience with Cristi and the finance manager. Cristi was very friendly, informative, and not pushy at all. He answered all my questions and arranged a test drive without delay. I love my new Rock Creek Rogue, with all the sporty features! Finance was easy enough and we were out the door. I’d recommend this dealership and Cristi, for sure! (The cappuccino is good too!!)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.