Reviews
Excellent and friendly service, Roger is very
Excellent and friendly service, Roger is very knowledgeable and communicative. I would recommend anyone to bring their vehicles in for service.
Excellent and friendly service, Roger is very
Excellent and friendly service, Roger is very knowledgeable and communicative. I would recommend anyone to bring their vehicles in for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and recommendation, Lopez! Thank you for choosing Chevrolet of Carson and for highlighting Roger's great work.
Disappointed and Frustrated with Service I took my
Disappointed and Frustrated with Service I took my truck to Chevy of Carson for a routine oil change. The next day, my check engine light came on. After checking the code myself, it pointed to a bad oil pump — an issue that didn’t exist before their service. I called the service department and spoke with Miguel, who told me to bring the truck back in. However, when I arrived, he suddenly said it would cost $250 just to look at the issue. That was never mentioned during our phone call. I find this kind of treatment completely unprofessional. If a problem comes up right after their work, they should stand behind their service, not charge customers more. It felt like they cared more about money than doing the right thing. I would not recommend Chevy of Carson — take your vehicle somewhere you can trust.
Disappointed and Frustrated with Service I took my
Disappointed and Frustrated with Service I took my truck to Chevy of Carson for a routine oil change. The next day, my check engine light came on. After checking the code myself, it pointed to a bad oil pump — an issue that didn’t exist before their service. I called the service department and spoke with Miguel, who told me to bring the truck back in. However, when I arrived, he suddenly said it would cost $250 just to look at the issue. That was never mentioned during our phone call. I find this kind of treatment completely unprofessional. If a problem comes up right after their work, they should stand behind their service, not charge customers more. It felt like they cared more about money than doing the right thing. I would not recommend Chevy of Carson — take your vehicle somewhere you can trust.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about your experience with the service department. It's concerning that there was a lack of communication regarding potential charges. We'll be sure to take note of this for the future. Please reach out so we can discuss this further and try to make things right for you. Thank you, Mike Gay - Service Director - 424-323-3635
Friendly people and good service?
Friendly people and good service?.Will definitely recommend to my family and friends?,Got my Silverado with all the features that I was looking for..
Friendly people and good service?
Friendly people and good service?.Will definitely recommend to my family and friends?,Got my Silverado with all the features that I was looking for..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harassing me calling me no stop arguing with me on the
Harassing me calling me no stop arguing with me on the line I advised I would contact Chris or corporate they mocked me . Started sending my personal info to 3rd party in which I have a recorded call from Tustin of Toyota verifying it . I will contact the director corporate bbb and file a small claims if I do not hear back from Christopher or the director as again when I tried to contact the GM the employees were working together to dodge my calls the main one is Liz who argued with me if that’s even her name she called me on 5/1 4:14 pm please listen to her calls who ever sales girl is calling out and discipline that employee for yelling at me and sending my private information out to other 3rd party cause I will go file a lawsuit I need to hear from the Gm ! Check your vm my contact info is there !
Harassing me calling me no stop arguing with me on the
Harassing me calling me no stop arguing with me on the line I advised I would contact Chris or corporate they mocked me . Started sending my personal info to 3rd party in which I have a recorded call from Tustin of Toyota verifying it . I will contact the director corporate bbb and file a small claims if I do not hear back from Christopher or the director as again when I tried to contact the GM the employees were working together to dodge my calls the main one is Liz who argued with me if that’s even her name she called me on 5/1 4:14 pm please listen to her calls who ever sales girl is calling out and discipline that employee for yelling at me and sending my private information out to other 3rd party cause I will go file a lawsuit I need to hear from the Gm ! Check your vm my contact info is there !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's concerning to hear about your experience, and I apologize for any distress caused. We take privacy seriously and do not condone sharing personal information without consent. Please reach out directly so we can address this matter promptly and ensure it is resolved appropriately. Thank you, Chris Hunter - General Manager - 424-323-3635
Hi Chris I appreciate you replying to me I did call that number and the voicemail goes to a women , I did leave a voice mail yesterday and just now please give me a call back
Absolute waste of time.
Absolute waste of time. Was contacted to look at a used truck advertised for 27k. Drove all the way down only to be handed a quote that included over SIX THOUSAND in “dealer add-ons”.
Absolute waste of time.
Absolute waste of time. Was contacted to look at a used truck advertised for 27k. Drove all the way down only to be handed a quote that included over SIX THOUSAND in “dealer add-ons”.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lisa Briton provided excellent customer service and kept
Lisa Briton provided excellent customer service and kept me informed about the repairs to my vehicle. She was very knowledgeable about the mechanics of the vehicle and what needed to be repaired and explained very thoroughly.
Lisa Briton provided excellent customer service and kept
Lisa Briton provided excellent customer service and kept me informed about the repairs to my vehicle. She was very knowledgeable about the mechanics of the vehicle and what needed to be repaired and explained very thoroughly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience people are very pleasant they try to get
Great experience people are very pleasant they try to get ur needs fulfilled and are interested that the client it?s satisfied I definitely will keep doing business with them
Great experience people are very pleasant they try to get
Great experience people are very pleasant they try to get ur needs fulfilled and are interested that the client it?s satisfied I definitely will keep doing business with them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience at Chevrolet of Carson is always pleasant.
My experience at Chevrolet of Carson is always pleasant. They make you feel like you are part of the Carson Chevy family. Lisa is always helpful and knowledgeable of Chevy’s products. Daniel is always consistent in his professionalism. Each time I bring my car in to be serviced he is there to take my information and get me signed in. I never wait longer than 5 minutes to begin the service process when I schedule my appointments. He always has a great disposition as well. Very pleasant young man. Also, the gentleman that is in the parts department is always a pleasure. He is also very knowledgeable of Chevy's products for my car. His professionalism is impeccable. He sets the atmosphere with calm music and is always so kind. I have been to other Chevy dealerships for service within the Los Angeles area. The other dealerships do not compare customer satisfaction and professionalism that the Carson Chevy family extend to their clients. For great customer service and efficiency Carson Chevrolet is it. If you are like me and looking for the best service with professionalism, then get your car from Chevy Carson. My 2022 Chevy Equinox is always serviced by the best.
My experience at Chevrolet of Carson is always pleasant.
My experience at Chevrolet of Carson is always pleasant. They make you feel like you are part of the Carson Chevy family. Lisa is always helpful and knowledgeable of Chevy’s products. Daniel is always consistent in his professionalism. Each time I bring my car in to be serviced he is there to take my information and get me signed in. I never wait longer than 5 minutes to begin the service process when I schedule my appointments. He always has a great disposition as well. Very pleasant young man. Also, the gentleman that is in the parts department is always a pleasure. He is also very knowledgeable of Chevy's products for my car. His professionalism is impeccable. He sets the atmosphere with calm music and is always so kind. I have been to other Chevy dealerships for service within the Los Angeles area. The other dealerships do not compare customer satisfaction and professionalism that the Carson Chevy family extend to their clients. For great customer service and efficiency Carson Chevrolet is it. If you are like me and looking for the best service with professionalism, then get your car from Chevy Carson. My 2022 Chevy Equinox is always serviced by the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such a detailed and positive review of your experiences with us at Chevrolet of Carson! We're delighted to hear that our team consistently provides excellent service, making you feel like part of the family. Your kind words about Lisa, Daniel, and our parts department are greatly appreciated. We look forward to continuing to provide top-notch care for your 2022 Chevy Equinox!
they deceived people .
they deceived people . I asked for a discount on a vehicle, the seller Andrew Trupsin told me discount $3000 on the vehicle which I was asking for. When get there with Uber that cost me $120. He said he didn’t say that . The phone call just happened 90 minutes ago! Waste my time and money. And What's even more ridiculous is that they say I have to buy their car with a feature called road Assist that costs $7,000 !
they deceived people .
they deceived people . I asked for a discount on a vehicle, the seller Andrew Trupsin told me discount $3000 on the vehicle which I was asking for. When get there with Uber that cost me $120. He said he didn’t say that . The phone call just happened 90 minutes ago! Waste my time and money. And What's even more ridiculous is that they say I have to buy their car with a feature called road Assist that costs $7,000 !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lea was quick to help schedule my service and get me in.
Lea was quick to help schedule my service and get me in. She also helped advise me about using my Rewards Points. Roger assisted me with service. He got me in and out immediately. Also, helped me save money on my services. Truly appreciate how sweet and helpful the whole staff is at Carson Chevy.
Lea was quick to help schedule my service and get me in.
Lea was quick to help schedule my service and get me in. She also helped advise me about using my Rewards Points. Roger assisted me with service. He got me in and out immediately. Also, helped me save money on my services. Truly appreciate how sweet and helpful the whole staff is at Carson Chevy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase