Reviews
Awesome and very informative!
Awesome and very informative! I will be back to do business! Thanks a million!! You guys are awesome!
Awesome and very informative!
Awesome and very informative! I will be back to do business! Thanks a million!! You guys are awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I was excited that I got a descent car.
I was excited that I got a descent car. It is used but then I got my title on the car and it said it was a Rebuilt title. Which, when we dealt with Sonny my husband specifically asked him if it was a rebuilt title and Sonny said no. Then I looked at my papers and Sonny put a new Carfax in my envelope, on the very back page and last entry said they told us it was a rebuilt title. They do not tell the truth. I do love my used car but I have leaking issues. If it gets in a wreck, insurance won't pay a thing on it. So i actually paid way too much for a rebuilt car. They got one over on me for now. Very, very upset. So I reported them to the BBB, poor business practice.
I was excited that I got a descent car.
I was excited that I got a descent car. It is used but then I got my title on the car and it said it was a Rebuilt title. Which, when we dealt with Sonny my husband specifically asked him if it was a rebuilt title and Sonny said no. Then I looked at my papers and Sonny put a new Carfax in my envelope, on the very back page and last entry said they told us it was a rebuilt title. They do not tell the truth. I do love my used car but I have leaking issues. If it gets in a wreck, insurance won't pay a thing on it. So i actually paid way too much for a rebuilt car. They got one over on me for now. Very, very upset. So I reported them to the BBB, poor business practice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
To whom it may concern, Mrs. Kelman did come to our location on 3-7-24 to purchase a 2014 Infiniti QX60. Before Mrs. Kelman even test drove the vehicle, we disclosed with her that this vehicle has and will have a REBUILT TITLE! That is why this vehicle was priced $6,000 under current market value for the same vehicle with a clean title. Her response to that was as long as the vehicle is in good mechanical/driving condition I do not care about the title. After her test drive a few hours later, her husband came in to inspect the vehicle and give it a look-over. He approved the vehicle as-well. The next morning her son came over to look at the vehicle who is a master mechanic. He approved the vehicle as-well. The only problem with the vehicle is that it has a crack on the front chrome grill that we bought brand new for Mrs. Kelman and already gave it to her. I personally called Mrs. Kelman after she made this complaint to see what the issue was and why she was unhappy because we clearly informed her and her husband about the vehicle that has a REBUILT TITLE. As-well on all the paperwork including the carfax with her signature states clearly on multiple pages of the contract THIS VEHICLE HAS A REBUILT TITLE. Mrs. Kelman, states in this complaint that the salesman sonny told her that it was flooded but only up to the middle of the tires. That is very false information, if the vehicle will be flooded it would have a WATER DAMAGE TITLE not a REBUILT TITLE. there is a huge difference between water damage title and rebuilt titles. We are very sorry that Mrs. Kelman feels that we did something or anything wrong in this sale but clearly, it's all right here in black and white on all the contract with her signatures and we verbally disclosed with her and her family members multiple times about the vehicles past.
DO NOT BUY FROM THEM!
For all that it is worth DO NOT buy a car from this dealership. Their warranties are useless, their cars have major issues, they put bandaid in serious issues and then put them on the lot! The owner/manager is a liar and has no morals about himself or his staff. I have never been treated so poorly as a Veteran (especially) after purchasing a vehicle. So many things that I need to say but simply put do not buy from this group at all!!!
DO NOT BUY FROM THEM!
For all that it is worth DO NOT buy a car from this dealership. Their warranties are useless, their cars have major issues, they put bandaid in serious issues and then put them on the lot! The owner/manager is a liar and has no morals about himself or his staff. I have never been treated so poorly as a Veteran (especially) after purchasing a vehicle. So many things that I need to say but simply put do not buy from this group at all!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Mr. Prace After the purchase of your 10-year-old used Audi, your husband came back with a shopping list of items for us to fix. As a great customer service, we fixed 90% of the items on your shopping list. We were not obligated or responsible to fix anything because the items you guys wanted us to fix were normal wear and tear on a 10-year-old vehicle. But, as a great customer service we fixed everything with ZERO cost out of your pocket. We also provided you with a FREE warranty at the day of your purchase. That was ZERO cost to you and your husband. You guys contacted us to fix the vehicle again, after your warranty expired and as well you went over your warranty mileage. I'm really sorry that you guys got taken advantage of with such a huge repair cost. We could have sent you to several mechanics to do this job for a fraction of the price. But after the argument with your husband and him hanging up on our staff, with all due respect, we only can take so much of a behavior like that. We also respect our customers and want respect back as-well.
I am so excited to share my awesome experience at Veenus,
I am so excited to share my awesome experience at Veenus, first the dealership is super nice/ cool a Bowling Alley turned into the dealership with some original parts. Not to mention the Custom Service was amazing!!! From start to finish the process was great, effortless executed and the van was A1!!! Lastly I received a fun photo, gift and extra key with keychain! I would recommend this awesome dealership for sure!!! Thanks Guys West Indy Delivery Service LLC
I am so excited to share my awesome experience at Veenus,
I am so excited to share my awesome experience at Veenus, first the dealership is super nice/ cool a Bowling Alley turned into the dealership with some original parts. Not to mention the Custom Service was amazing!!! From start to finish the process was great, effortless executed and the van was A1!!! Lastly I received a fun photo, gift and extra key with keychain! I would recommend this awesome dealership for sure!!! Thanks Guys West Indy Delivery Service LLC
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Veenus rules
Didn't know what to expect when we entered Veenus just another car dealership we were surprised how well we were treated I believe their name tells it all out of this world extraordinary ❤️
Veenus rules
Didn't know what to expect when we entered Veenus just another car dealership we were surprised how well we were treated I believe their name tells it all out of this world extraordinary ❤️
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Would buy again!
My husband and I purchased a GMC Acadia from Veenus back in February, and we were nothing short of pleased with our experience. Tarik was an excellent salesman, answering all questions we had about the vehicle as well as talking us through finance options. The waiting area was comfortable, with free snacks and drinks, and suckers which my 3 year old appreciated! We are in love with our car, which was used but looked brand new due to the work and care that they put into the vehicle ahead of time. The manager was extremely friendly and took the time to speak with us about any concerns or questions we had about the buying process. Overall, we had a wonderful experience and would return again and recommend others to this dealership!
Would buy again!
My husband and I purchased a GMC Acadia from Veenus back in February, and we were nothing short of pleased with our experience. Tarik was an excellent salesman, answering all questions we had about the vehicle as well as talking us through finance options. The waiting area was comfortable, with free snacks and drinks, and suckers which my 3 year old appreciated! We are in love with our car, which was used but looked brand new due to the work and care that they put into the vehicle ahead of time. The manager was extremely friendly and took the time to speak with us about any concerns or questions we had about the buying process. Overall, we had a wonderful experience and would return again and recommend others to this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Reliable Vehicle
Very pleased with my purchase. Purchased 2011 Lincoln MKS and all I can say I love everything about it. Will definitely buy again from VEENUS, it exceeded my expectations.
Great Reliable Vehicle
Very pleased with my purchase. Purchased 2011 Lincoln MKS and all I can say I love everything about it. Will definitely buy again from VEENUS, it exceeded my expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
VEENUS is the place to go for a car!
This place is amazing, they have a nice waiting room with free drinks and snacks! they also have affordable cars, that have been worked on by their own mechanic! They are also hiring!
VEENUS is the place to go for a car!
This place is amazing, they have a nice waiting room with free drinks and snacks! they also have affordable cars, that have been worked on by their own mechanic! They are also hiring!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase