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Vision Hyundai Henrietta

(1,148 reviews)
Visit Vision Hyundai Henrietta
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (585) 565-4323 (585) 565-4323
Used (585) 565-4340 (585) 565-4340
Service (585) 565-4343 (585) 565-4343

Inventory

See all 342 vehicles from this dealership.

Incentives

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About our dealership

Service center

Phone number (585) 565-4343

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vision Hyundai Henrietta from DealerRater.

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In and out as promised for an inspection.

In and out as promised for an inspection. Due to construction waiting area is less than I would expect.

In and out as promised for an inspection.

In and out as promised for an inspection. Due to construction waiting area is less than I would expect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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Adner Rodriguez was diligent and helpful.

Adner Rodriguez was diligent and helpful. He was very thorough in explaining the lease process.

Adner Rodriguez was diligent and helpful.

Adner Rodriguez was diligent and helpful. He was very thorough in explaining the lease process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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Your entire staff made purchasing my new Tucson a great

Your entire staff made purchasing my new Tucson a great experience everyone I dealt with was helpful and knowledgeable during the whole process

Your entire staff made purchasing my new Tucson a great

Your entire staff made purchasing my new Tucson a great experience everyone I dealt with was helpful and knowledgeable during the whole process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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The service is okay however the service department does

The service is okay however the service department does not have a paper floor mat so I have to clean out the floor because of the mud

The service is okay however the service department does

The service is okay however the service department does not have a paper floor mat so I have to clean out the floor because of the mud

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, Binh. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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Tres McGuire was my salesperson.

Tres McGuire was my salesperson. He was excellent! I leased a vehicle. Mr McGuire was knowledgeable and extremely helpful.

Tres McGuire was my salesperson.

Tres McGuire was my salesperson. He was excellent! I leased a vehicle. Mr McGuire was knowledgeable and extremely helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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Prompt courteous professional Service department is

Prompt courteous professional Service department is always friendly 30 years professional and prompt Service department is always friendly 30 years professional and prompt. Looking forward to the renovation

Prompt courteous professional Service department is

Prompt courteous professional Service department is always friendly 30 years professional and prompt Service department is always friendly 30 years professional and prompt. Looking forward to the renovation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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Professional.

Professional. Thorough. Analytical. Problem solvers. Matthew and Michelle kept me apprised of the tests they were running on my car and what the results were.

Professional.

Professional. Thorough. Analytical. Problem solvers. Matthew and Michelle kept me apprised of the tests they were running on my car and what the results were.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Consumer response

Thank you Michelle and Matthew!

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The process seemed sort of disorganized.

The process seemed sort of disorganized. Financing was a little haphazard. We were told several different things, which ended up costing us almost $100

The process seemed sort of disorganized.

The process seemed sort of disorganized. Financing was a little haphazard. We were told several different things, which ended up costing us almost $100

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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Incredible customer service and communication.

Incredible customer service and communication. Tyler called me and updated me. We will be customers based on this experience

Incredible customer service and communication.

Incredible customer service and communication. Tyler called me and updated me. We will be customers based on this experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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Very courteous and friendly.

Very courteous and friendly. Was able to work out a deal on a car . Would buy there again.

Very courteous and friendly.

Very courteous and friendly. Was able to work out a deal on a car . Would buy there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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