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Vision Chrysler Dodge Jeep Ram

(1,335 reviews)
Visit Vision Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (585) 643-1970 (585) 643-1970
Used (585) 200-5897 (585) 200-5897
Service (585) 267-5057 (585) 267-5057

Inventory

See all 242 vehicles from this dealership.

Incentives

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About our dealership

Vision Dodge Chrysler Jeep Ram is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep, Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY.

Service center

Phone number (585) 267-5057

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vision Chrysler Dodge Jeep Ram from DealerRater.

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Apparently, I need to write at least 15 words to review

Apparently, I need to write at least 15 words to review this dealership. I’m not sure what you want me to say as I’ve given no other prompt.

Apparently, I need to write at least 15 words to review

Apparently, I need to write at least 15 words to review this dealership. I’m not sure what you want me to say as I’ve given no other prompt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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My salesman Jeff was great .

My salesman Jeff was great . I’m happy with my truck and the experience at the dealership

My salesman Jeff was great .

My salesman Jeff was great . I’m happy with my truck and the experience at the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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I really like the Service team.

I really like the Service team. They are attentive and pleasant. I believe they are customers first.

I really like the Service team.

I really like the Service team. They are attentive and pleasant. I believe they are customers first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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Service is always friendly, though, and on time at Vision

Service is always friendly, though, and on time at Vision Jeep. And, at a fair price.

Service is always friendly, though, and on time at Vision

Service is always friendly, though, and on time at Vision Jeep. And, at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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Brought my truck into vision dodge for an inspection.

Brought my truck into vision dodge for an inspection. Wait time was acceptable. Service representative came out and explained everything to me. I definitely will go

Brought my truck into vision dodge for an inspection.

Brought my truck into vision dodge for an inspection. Wait time was acceptable. Service representative came out and explained everything to me. I definitely will go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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Andrew was so helpful in getting me able to purchase this

Andrew was so helpful in getting me able to purchase this jeep. I love it!!

Andrew was so helpful in getting me able to purchase this

Andrew was so helpful in getting me able to purchase this jeep. I love it!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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Came in for a NYS inspection.

Came in for a NYS inspection. Vehicle has approximately 30,000 miles. I wasn't expecting any issues and there were none. Took a little over an hour and we were on our way.

Came in for a NYS inspection.

Came in for a NYS inspection. Vehicle has approximately 30,000 miles. I wasn't expecting any issues and there were none. Took a little over an hour and we were on our way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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I had an amazing experience with Andrew and Lucas.

I had an amazing experience with Andrew and Lucas. I appreciate the care Vision takes to understand their customers and the time and efforts.

I had an amazing experience with Andrew and Lucas.

I had an amazing experience with Andrew and Lucas. I appreciate the care Vision takes to understand their customers and the time and efforts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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They were friendly and easy to talk to.

They were friendly and easy to talk to. They got my van in for service quickly! This was my first time with the service center and my experience was excellent!

They were friendly and easy to talk to.

They were friendly and easy to talk to. They got my van in for service quickly! This was my first time with the service center and my experience was excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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Completely satisfied ,good staff easy to work with great

Completely satisfied ,good staff easy to work with great customer service outstanding communication would come back

Completely satisfied ,good staff easy to work with great

Completely satisfied ,good staff easy to work with great customer service outstanding communication would come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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