Reviews
Write a reviewNever would I buy or send anyone to this dealership.
Never would I buy or send anyone to this dealership..their goal is sell no matter what...not to care for the customer and be transpartent..
Never would I buy or send anyone to this dealership.
Never would I buy or send anyone to this dealership..their goal is sell no matter what...not to care for the customer and be transpartent..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us, Roxanne. I understand your concerns about transparency and customer care at GMC of Goshen. Your feedback is valuable as we strive to improve our services. If you would like to discuss your experience further, please feel free to reach out to me directly. I appreciate your input and hope to serve you better in the future. Brad Hartsell, General Manager, GMC of Goshen, bhartsell@blautogroup.com
Thank you for sharing your experience with us. We understand your concerns about transparency and customer care at GMC of Goshen. Your feedback is valuable as we strive to improve our services. If you would like to discuss your experience further, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Brad Hartsell, General Manager, GMC of Goshen, bhartsell@blautogroup.com
Deal is done..1St and 2nd..if i were made aware of the cost in the diff of the broken gmc to the chevy i would have waited and drove your rentals ..a couple months...that was a secret..a 9000. Hit
Do not buy from this dealership or and of the other 14
Do not buy from this dealership or and of the other 14 stores under their flag. I made it very clear I wanted no extended warranties and ended up with a $1999 lux care protection warranty that is useless. It not backed or underwritten by anyone but the dealership. It is no refundable upon sale of vehicle and the dealership can't even provide documentation on what it covers. If you do get sucked in to this place read every small line of your contract...
Do not buy from this dealership or and of the other 14
Do not buy from this dealership or and of the other 14 stores under their flag. I made it very clear I wanted no extended warranties and ended up with a $1999 lux care protection warranty that is useless. It not backed or underwritten by anyone but the dealership. It is no refundable upon sale of vehicle and the dealership can't even provide documentation on what it covers. If you do get sucked in to this place read every small line of your contract...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your thoughts with us, Chris. I appreciate your feedback regarding your experience related to the extended warranty. We understand the importance of transparency and clarity in our services at GMC of Goshen. I will share your feedback with my team so we can improve our customer service moving forward. Brad Hartsell, General Manager, Hyundai of Goshen, bhartsell@blautogroup.com
I dealt with John Wade. He is and was very helpful and...
I dealt with John Wade. He is and was very helpful and knowledgeable to work with. He took his time working with me and Alloeing me to test drive cars
I dealt with John Wade. He is and was very helpful and...
I dealt with John Wade. He is and was very helpful and knowledgeable to work with. He took his time working with me and Alloeing me to test drive cars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The worst car buying experience ever. Deceitful selling...
The worst car buying experience ever. Deceitful selling practice and terrible follow up customer service. Lesson learned.
The worst car buying experience ever. Deceitful selling...
The worst car buying experience ever. Deceitful selling practice and terrible follow up customer service. Lesson learned.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Don't do business with them.
Don't do business with this dealership. They lie to your face about what their standard business practices are. I asked them not to send my deal to anymore banks after two said no. But, they continued to send it to eight different banks. Now, they have ruined my credit for the next two years. Please, don't do business with these liars, or you might regret it. Definitely don't deal with Andrew.
Don't do business with them.
Don't do business with this dealership. They lie to your face about what their standard business practices are. I asked them not to send my deal to anymore banks after two said no. But, they continued to send it to eight different banks. Now, they have ruined my credit for the next two years. Please, don't do business with these liars, or you might regret it. Definitely don't deal with Andrew.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Super helpful
Every request that I made was able to be accommodated. I was surprised with how smoothly the whole buying process was. Excellent customer service. All dealerships should learn from them.
Super helpful
Every request that I made was able to be accommodated. I was surprised with how smoothly the whole buying process was. Excellent customer service. All dealerships should learn from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carpenter Review
I am now initiating my 3rd Genesis lease and am very satisfied with the quality and features the vehicle has to offer! I am equally satisfied with the great level of service that I have consistently received from Goshen Motors. I would highly recommend them to anyone shopping for a great vehicle along with a great customer service experience!
Carpenter Review
I am now initiating my 3rd Genesis lease and am very satisfied with the quality and features the vehicle has to offer! I am equally satisfied with the great level of service that I have consistently received from Goshen Motors. I would highly recommend them to anyone shopping for a great vehicle along with a great customer service experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
My experience was very professional and I am very pleased with the outcome. The staff was very professional and I was treated with respect and courtesy.
Excellent
My experience was very professional and I am very pleased with the outcome. The staff was very professional and I was treated with respect and courtesy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job!
During a busy time, our salesman was professional and friendly. He kept us posted on what was going on at all times while we waited for the bank, which was closed at the time.
Great job!
During a busy time, our salesman was professional and friendly. He kept us posted on what was going on at all times while we waited for the bank, which was closed at the time.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
First stop shop
First dealership of 3 we were going to stop at that day & didn't go anywhere else. We liked the way they were straight forward.
First stop shop
First dealership of 3 we were going to stop at that day & didn't go anywhere else. We liked the way they were straight forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car