Rusnak Volvo Cars Westlake

Denis Kenny was fantastic and everyone at Volvo Westlake was incredible. I had an incredible experience there and couldn’t recommend them enough. I will absolutely be back and recommend to everyone.

I didn’t have a lot of contact with the dealership itself other than Dennis, very nice person, I like the soft sale. I do not like pushy salesman. Dennis did a great job for us. Give him a five star rating.

Service has been unresponsive for the last week regarding repair to our EX90. We had to pick up the car with no work done as to not be left without a vehicle.

This dealer had good service and good selection. I have no idea if I got a good deal since this is the first time I purchased a car on my own. I do like the car and my price is affordable for me.

Great experience!!! Both Nelly and Seth did above and beyond to help me with my new car. Great team, and I am super happy with my new Volvo (ex Audi driver).

Very well run , clean place. Excellent service. Very professional employees. And so many options to choose from.

Excellent service mechanics & service personnel. I have been taking my 2014 XC90 since January 2025 for maintenance, along with adding improvements before going on long road trips into the Northern California mountain range from Los Angeles where I must absolutely depend on the vehicle above the treeline in the middle of nowhere. Rusnak Volvo Westlake/Thousand Oaks has always been topnotch A+ giving us confidence & peace of mind! Highly recommend them. When possible, I usually wait for my car to be worked on in Rusnak Volvo's modernized business lodge with its upgraded technical devices for example, wifi, charging stations, couches, desks with chairs, tables, coffee, water & snacks. I write code a lot & the quiet environment there is perfect for me to concentrate. This dealership has polite, professional, & knowledgable personnel making it a pleasure to interact with, their expertise has been comforting to us knowing our Volvo is in great hands. Big thumbs up! For Barry, Susanna, Briana, Dennis & the mechanics! happy Volvo owner for over 30 years!

Super happy with my lease deal at Rusnak Volvo. I worked with Eric. It was smooth and easy. He explained everything very well to me. Highly recommend working with Eric.

No nonsense sales staff. Helpful and professional. They had answers for all my questions and were able to get my car that day.

I’m frustrated by the communication from volvo. I was told first everything was fine and to pick my car up. When I shared I’m seeing the same charge error on my app I was told by Susan there must be a problem with my app because the car is fine. I asked that the technician check again and was told by Susan that in fact there was a problem with the charge and that parts had been ordered so there won’t be any delay in getting it fixed. I was told the next day, Monday) the parts are ordered (I thought they already were?) and they should arrive Tuesday or Wednesday of last week. I let them know the engine light in the loaner car I was given went on. Brianna asked me to drive to the dealer to switch it out. I wasn’t able to do that and the light went away. I was told I wouldn’t have to do this back and forth with the dealer after having to make that trip 3 times within 3 days of owning this brand new car due to problems. I was told on Thursday by Susan that parts had not yet arrived. On Friday I asked if I can get some clarity on what is wrong with this car and when I can expect it back. No one responded. The Apple play in the loaner car stopped working also.