Reviews
Absolutely phenomenal experience purchasing my new truck
Absolutely phenomenal experience purchasing my new truck from this dealership! From start to finish, every person I interacted with — from my salesperson to the finance manager to the dealership manager — went above and beyond to make the entire process smooth, stress-free, and genuinely enjoyable. I came in facing a tough situation, juggling two problematic trucks and unsure how I was going to move forward. These guys stepped up in a big way. They listened, strategized, and worked relentlessly to get me out of a bind and into a brand-new 2025 Ram. Even while one of my older trucks was in their service department for an extended period, I was kept updated throughout and treated with real care and respect — like part of their family. The level of communication and customer service was exceptional. If you're looking for a dealership that truly delivers — not just in sales, but in service, empathy, and results — this is it. Ask for Jordan, the smiling young gentleman who walked me through the process with confidence and professionalism. The entire team came together and made what could’ve been a nightmare into one of the best dealership experiences I’ve ever had. Highly recommend — 10/10!
Absolutely phenomenal experience purchasing my new truck
Absolutely phenomenal experience purchasing my new truck from this dealership! From start to finish, every person I interacted with — from my salesperson to the finance manager to the dealership manager — went above and beyond to make the entire process smooth, stress-free, and genuinely enjoyable. I came in facing a tough situation, juggling two problematic trucks and unsure how I was going to move forward. These guys stepped up in a big way. They listened, strategized, and worked relentlessly to get me out of a bind and into a brand-new 2025 Ram. Even while one of my older trucks was in their service department for an extended period, I was kept updated throughout and treated with real care and respect — like part of their family. The level of communication and customer service was exceptional. If you're looking for a dealership that truly delivers — not just in sales, but in service, empathy, and results — this is it. Ask for Jordan, the smiling young gentleman who walked me through the process with confidence and professionalism. The entire team came together and made what could’ve been a nightmare into one of the best dealership experiences I’ve ever had. Highly recommend — 10/10!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I don't think we'll ever go to another dealership!
I don't think we'll ever go to another dealership! Our experience was amazing! After going to several other places & getting the runaround, We was referred to Ciocca! We went and looked around, just to see what they had. We fell in love with a truck & inquired. We met Jordan - He listened to us, knew what we wanted, and was straight up! No xx! He was able to get us the truck of our dreams! Amazing experience! Will always go there 1st from now on!
I don't think we'll ever go to another dealership!
I don't think we'll ever go to another dealership! Our experience was amazing! After going to several other places & getting the runaround, We was referred to Ciocca! We went and looked around, just to see what they had. We fell in love with a truck & inquired. We met Jordan - He listened to us, knew what we wanted, and was straight up! No xx! He was able to get us the truck of our dreams! Amazing experience! Will always go there 1st from now on!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the amazing feedback! We’re thrilled to hear that your experience with us stood out after visiting other dealerships. Jordan will be so happy to know he helped you find the truck of your dreams and made the process honest and smooth. We truly appreciate your trust and loyalty, and we’ll always be here to give you the same top-notch service anytime you need us. Welcome to the Ciocca family!
From the moment we walked into the dealership we were
From the moment we walked into the dealership we were greeted by Jordan who was fabulous he helped us through the process until we decided to buy our new car the staff was excellent
From the moment we walked into the dealership we were
From the moment we walked into the dealership we were greeted by Jordan who was fabulous he helped us through the process until we decided to buy our new car the staff was excellent
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We're so glad to hear that Jordan took great care of you from the moment you arrived and that the rest of the staff made a positive impression as well. Congratulations on your new car and thank you for choosing us. We truly appreciate your business and look forward to seeing you again in the future.
Ciocca is one of the better dealership experiences that
Ciocca is one of the better dealership experiences that I’ve had. Everyone that I’ve talked to on the phone and in person at their service department is extremely professional and friendly. They serviced my car quickly and thoroughly. I highly recommend.
Ciocca is one of the better dealership experiences that
Ciocca is one of the better dealership experiences that I’ve had. Everyone that I’ve talked to on the phone and in person at their service department is extremely professional and friendly. They serviced my car quickly and thoroughly. I highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're so glad to hear that your experience with our service department was professional, friendly, and efficient. It means a lot to know we're one of the better dealership experiences you've had. We truly appreciate your recommendation and look forward to serving you again!
Everyone was extremely helpful and super supportive of
Everyone was extremely helpful and super supportive of helping me out during this difficult transition. I’m super grateful of everything they were able to do for me. I felt like an actual respected customer. Customer service was excellent.
Everyone was extremely helpful and super supportive of
Everyone was extremely helpful and super supportive of helping me out during this difficult transition. I’m super grateful of everything they were able to do for me. I felt like an actual respected customer. Customer service was excellent.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're truly honored to have been able to support you during your transition. Knowing that you felt respected and well taken care of means everything to our team. Providing excellent customer service is always our goal, and we're grateful for the opportunity to be there for you. If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best ahead!
Delay getting car in for performance of work but I was
Delay getting car in for performance of work but I was happy with the technician’s attention to detail and video report.
Delay getting car in for performance of work but I was
Delay getting car in for performance of work but I was happy with the technician’s attention to detail and video report.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We apologize for the delay in getting your vehicle in, but we are happy to hear you are satisfied with the results! Please let us know if we can ever be of further assistance.
Great car leasing experience.
Great car leasing experience. Jordan was very knowledgeable and helpful. I felt at ease and taken care of. Thank you for such an easy and positive experience!
Great car leasing experience.
Great car leasing experience. Jordan was very knowledgeable and helpful. I felt at ease and taken care of. Thank you for such an easy and positive experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing, Paige! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!
Had tire pressure and speed sensors replaced on 5/26
Had tire pressure and speed sensors replaced on 5/26 before driving back home to WNC (766 miles) Halfway through trip all warning lights for speed sensor came back on disabling cruise control! Now have to go to my dealership to get it fixed, again. Very frustrated! People were nice and TPMS works now! But 3 hours of driving with no cruise for interstate is frustrating. Not to mention staring at the ABS, 4 wheel drive and traction control warnings for the remainder of the last 380 miles is a little frightening.
Had tire pressure and speed sensors replaced on 5/26
Had tire pressure and speed sensors replaced on 5/26 before driving back home to WNC (766 miles) Halfway through trip all warning lights for speed sensor came back on disabling cruise control! Now have to go to my dealership to get it fixed, again. Very frustrated! People were nice and TPMS works now! But 3 hours of driving with no cruise for interstate is frustrating. Not to mention staring at the ABS, 4 wheel drive and traction control warnings for the remainder of the last 380 miles is a little frightening.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Positive experience with Ciocca Jeep of Flemington when
Positive experience with Ciocca Jeep of Flemington when purchasing my vehicle. Olivia was a pleasure to work with from start to finish. This is the second jeep I have purchased form them and would go back every time.
Positive experience with Ciocca Jeep of Flemington when
Positive experience with Ciocca Jeep of Flemington when purchasing my vehicle. Olivia was a pleasure to work with from start to finish. This is the second jeep I have purchased form them and would go back every time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Ciocca Chrysler Dodge Jeep Ram of Flemington! We’re thrilled to hear Olivia made your buying experience a pleasure from start to finish. It means a lot that this is your second Jeep purchase with us, and we look forward to helping you again every time. Enjoy your new ride!
These folks advertised a G6 with ridiculously low
These folks advertised a G6 with ridiculously low mileage, but only posted a stock photo instead of photos of the actual car. I asked for photos, but never got them. I know that I live some distance from this dealership, but I have purchased vehicles from farther away sight unseen before. At least in those cases I worked with dealers or individuals who had good detailed photos. I believe that since I was located so far away, they didn't take my inquiry seriously. Or perhaps, the car wasn't what they claimed. I guess I'll never know.
These folks advertised a G6 with ridiculously low
These folks advertised a G6 with ridiculously low mileage, but only posted a stock photo instead of photos of the actual car. I asked for photos, but never got them. I know that I live some distance from this dealership, but I have purchased vehicles from farther away sight unseen before. At least in those cases I worked with dealers or individuals who had good detailed photos. I believe that since I was located so far away, they didn't take my inquiry seriously. Or perhaps, the car wasn't what they claimed. I guess I'll never know.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We’re sorry to hear about your experience and understand how important it is to have detailed and accurate photos when considering a vehicle from a distance. We apologize for not providing the photos you requested and any frustration this caused. We take all inquiries seriously and will review our process to ensure better communication and transparency moving forward. If you’d like to give us another chance, please reach out to us at (908) 788-5858 as we’d be happy to assist you further.