Fox Chrysler Dodge Jeep Ram of Southfield

Everything was perfect ,,, the sale person Ilir was perfect,,, the deal was perfect too,,, so I recommend everyone to go to this dealership ,,,

My salesperson, Alex Santos, was awesome. She made the process of leasing a car very easy. She is great to work with! The whole dealership is very upbeat and has a lot of energy and enthusiasm.

Very nice people Good environment Great customer service Respect Kind Caring Good place Good people I’m very satisfied I will be back again for another car for my daughter soon

Nicki was great. She was very helpful throughout the whole process. The whole experience was a positive one. Thank you for the great deal on my Ram.

This particular dealership made no effort to meet or exceed customer expectations. Perhaps due to the manager? Facility had no great "waiting room" with good chairs, TV, free food and drink, etc - like most dealerships do these days. Manager and salesperson insisted on NOT doing very minor fixes on the car, to make the sale. (<=$20) Manager gave no impression that they cared if the car was sold or not. Paperwork took too long to find and too long to process. The whole thing took some 5 hours to complete. Refused to take a verified personal check. Refused to allow car to be seen by my service mechanic. Seemed to be reluctant about everything, including about whether I bought the car. All this when the car was being paid for in FULL and in CASH, at the time of purchase. NOT a quality minded dealership. Salesperson was more concerned about "costing the dealership money" than in meeting customer requirements or expectation.

Overall I was treated well, salesman was very attentive and tried to meet my needs. However, I was given a quote and asked to secure insurance before I even agreed to it. Why would I buy insurance for a vehicle I haven’t yet agreed to buy? Also the windshield was cracked and I expected it to be repaired when I returned to the dealership and it wasn’t. I refused to take delivery of the vehicle until it was fixed. They agreed to fix it by the next afternoon and then I would take delivery.

I had a great experience buying a used car from this dealer. They were reasonable and flexible with my budget. I would definitely recommend them.

I was pleased with all who assisted me. I am especially happy with the salesman, Robert. He came to me so I could test dri

Excellent service. Hank Webb was our salesman. Have returned for 6 vehicles and will continue to drive to dealership because of Hank's superior service and follow through!

Sales person Ivan was great to work with as well all members of team involved ! Was able to make get the car I wanted at the payment I needed.