Advantage Chevrolet

Absolutely the worst service. Our Chevy Camaro has been at this dealership for over 18 days due to a serious transmission issue between 7th and 8th gear at highway speeds, and they have completely failed to diagnose or fix the problem. The mechanic refused to take the car to the legal speeds necessary to replicate the issue—despite the fact that there are multiple highways nearby (such as I-95, Garden State Parkway, and I-87) where the speed limit is 65 mph. If the mechanic refuses to drive the car at the required speed, it's either because he's too lazy to do his job or because he already knows the car isn’t safe to drive and doesn’t want to admit it. Either way, we are left without a working vehicle and no real answers. To make matters worse, we escalated the issue to the General Manager, who was not only completely unhelpful but also condescending throughout the conversation. Instead of taking the situation seriously, he tried to turn this into a sales opportunity rather than actually fixing the problem we already have. We have formally requested all paperwork related to my car’s sale, service, and the mechanic’s refusal to diagnose the issue properly (which we have not yet received). If this dealership won’t take accountability, we will escalate further. Avoid this place at all costs unless you want to be ignored, mistreated, and left with an unresolved vehicle issue.

Terrible fraud… They added $10,000 to the price of a $22,000 car. They added $2000 reconditioning fee despite the fact six months prior the car was at another one of the companies dealerships and it has had no reconditioning whatsoever. Absolute frauds And they bait and switch as others have said. The state of New York needs to sue them and they need to be put out of business.

dealer is a fraud, they tried adding almost $10,000 to the price after the test drive , claiming accessories they added....they wanted $2,999 for an "environmental portfolio" to the car and $999 for vin etching....CON ARTISTS!!