Castle Chrysler Dodge Jeep Ram of Naperville

Joe was super responsive and took great care of me as usual. Joe is always able to get me in for service when it works best for me and always explains everything well. Joe is a guy that I can always trust!

Always great service and Edward Radziewicz was a great person to work with. I would gladly work with this dealership again.

Highly recommend Castle Jeep in Naperville. Joe in service made the repair process fast and easy. Even got our repair done sooner than expected.

Stopped by for service and waited for the car to be done. Service did a great job, no problem. Everything was done as expected. I was interested in purchasing a new car from inventory, and looked at the "incoming" sheet is the showroom, and the cars visible in the lot. There weren't any cars I was looking for in the showroom, it was being remodeled. In all the time I was at the showroom (about an hour) I saw 4 salespeople look at their phones, and saw two of them briefly talk. None of the 4 asked if there was something they could help with, or if I was interested in looking at a car. Most never left their desk or their phone. I can look their inventory up (and did) on my phone, but would have liked to be able to ask a question, or to see any genuine interest from a salesperson. There was what looked like a sales or general manager in the corner office. He was using his pc, and appeared to be looking at sales and inventory reports. He never looked up or left his desk. Castle CDJR can save a lot of money of they just let their customers do thier homework on their own phones or the web, the salesforce does not really care.

Came in for check engine light. Diagnosis the issue and also found a leaking radiator during inspection. All was covered under extended warranty. Thank you for great service.

Had brought my 2007 Dodge Nitro in for service. Met with Joe Bennish (Service Advisor) great experience. Had Jerry the mechanic do the repairs on my vehicle. Told me wat was wrong. Gave me the approximate cost. The time line which(He had me take the care home and bring back after parts were ordered) was two days. I waited for repairs to be done at the dealership. The cost and expectation was warranted so the service was a great experience. Thank you great job.

Good service , the person who served me very kind, fast service

Justus and Mike made for a Saturday Evening Dynamic Duo - and delivered on the Model/Trim/Color & TRADE-IN Value we wanted!!! The 2022 Chrysler Pacifica Hybrid is America's ONLY PLUG-IN Hybrid Minivan - and we are thrilled be part of the Castle Automotive Group Family!!!

I had a wonderful experience. My salesman was Jerry G. Jerry has a wonderful personality & made me feel very comfortable. He was honest, funny, & professional. He knows his craft. I came their for a Dodge Charger & that’s what I left with. And I love my new car. Thanks Jerry G.

The dealership is always where I get my service done. The recommendations for service needing to be done is spot on. I've been coming to this dealership for years for my mom's jeep and now my own. Even with a new owner the service hasn't changed