Reviews
Write a reviewWill not go to Toyota dealer again Taught me lesson not
Will not go to Toyota dealer again Taught me lesson not to trust any dealer again
Will not go to Toyota dealer again Taught me lesson not
Will not go to Toyota dealer again Taught me lesson not to trust any dealer again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very bad Got charged so many extra charges without
Very bad Got charged so many extra charges without notifying me Unfortunately it was very bad experience
Very bad Got charged so many extra charges without
Very bad Got charged so many extra charges without notifying me Unfortunately it was very bad experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Saw an online listing for a manual transmission Tacoma,
Saw an online listing for a manual transmission Tacoma, which are hard to find. Was contacted by a sales associate, Will, and was told it was an automatic, but he sent me a link with an enthusiastic "this one is stick!" So I made an appointment to see it that weekend. I confirmed with two or three other sales associates who reached out to verify the appointment that I would be there to see the *manual* truck. I drive down day of appointment 4 hours from north of Sacramento, to be assigned to a different sales associate, and within 5 seconds of opening the door to the truck, it was obvious this was an automatic. Anthony, the sales associate, realizes it's the wrong stock number. They check. That one is automatic too! Sales manager gets involved, tells me their Vin decoder that generates their online inventory pages made an error, marking it as manual. Then proceeded to make suggestions for other purchases I was not interested in, including a "great deal on an automatic and you can trade it in when we get a manual!" - why would I pay for something I don't want. He also offered shopping for a '24 model but they are changing the body style and they are more expensive. Spent about 2 hours at the dealership, plus another 4 hour drive home. They filled half a tank for me at $30. For a wasted 10 hour day. It would have taken someone 30 seconds to verify the vehicle had 2 pedals and not 3 as requested. Sales Manager joked that he should have been the one to verify. Supremely irritated.
Saw an online listing for a manual transmission Tacoma,
Saw an online listing for a manual transmission Tacoma, which are hard to find. Was contacted by a sales associate, Will, and was told it was an automatic, but he sent me a link with an enthusiastic "this one is stick!" So I made an appointment to see it that weekend. I confirmed with two or three other sales associates who reached out to verify the appointment that I would be there to see the *manual* truck. I drive down day of appointment 4 hours from north of Sacramento, to be assigned to a different sales associate, and within 5 seconds of opening the door to the truck, it was obvious this was an automatic. Anthony, the sales associate, realizes it's the wrong stock number. They check. That one is automatic too! Sales manager gets involved, tells me their Vin decoder that generates their online inventory pages made an error, marking it as manual. Then proceeded to make suggestions for other purchases I was not interested in, including a "great deal on an automatic and you can trade it in when we get a manual!" - why would I pay for something I don't want. He also offered shopping for a '24 model but they are changing the body style and they are more expensive. Spent about 2 hours at the dealership, plus another 4 hour drive home. They filled half a tank for me at $30. For a wasted 10 hour day. It would have taken someone 30 seconds to verify the vehicle had 2 pedals and not 3 as requested. Sales Manager joked that he should have been the one to verify. Supremely irritated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The sales person was very easy to work with and no
The sales person was very easy to work with and no pressure. The paperwork was not complicated.
The sales person was very easy to work with and no
The sales person was very easy to work with and no pressure. The paperwork was not complicated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First time buyer with this dealership was hassle free,
First time buyer with this dealership was hassle free, easy, welcoming and overall an amazing experience!!
First time buyer with this dealership was hassle free,
First time buyer with this dealership was hassle free, easy, welcoming and overall an amazing experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Problem Solved
I was having issues with my vehicle. I decided to sell it through there kelly blue program. Because of their Great Selection of Vehicle, I made a purchase. Worked with Alfredo Flores. Thank You.
Problem Solved
I was having issues with my vehicle. I decided to sell it through there kelly blue program. Because of their Great Selection of Vehicle, I made a purchase. Worked with Alfredo Flores. Thank You.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase