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Wally's Ford of Adams

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fuccillo Ford is a good honest and friendly dealer ship...

Fuccillo Ford is a good honest and friendly dealer ship from the sales to the service very dependable prices are good and generous on what they give for trade ins

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership. I purchase all my Ford vehicles from...

Great dealership. I purchase all my Ford vehicles from there. I have no problem getting service for my vehicles. Thanks to Mr Biggs I have two Ford pickups. Called for an appointment. Set me up right away. Vary professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I found the dealership to be very accommodating and Ed...

I found the dealership to be very accommodating and Ed Donato was extremely helpful and courteous. I was in need of a vehicle immediately and Ed listened to what I wanted and the amount I could pay and he found me the perfect vehicle and I am very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to purchase a vehicle!

Last month I went to Fucillos in Adams NY which is about 100 miles from my home. I had been looking at used vehicles near my home but wasn't happy with the trade amount other Dealers were offering on my current vehicle. Salesperson C.J. Girard was courteous, knowledgeable, and truly cared about my vehicle needs. He was not "pushy" and I certainly felt his efforts were in my best interest. I went with the intent to purchase a used vehicle, but with their many financing options ended up buying a new 2020 Ford Ecosport! I bought a vehicle from Fucillos in the past and will plan to return in the future. The entire staff made it a pleasant car buying experience. I would highly recommend them! Thank you Fucillos!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review and for traveling to Fuccillo Ford Adams from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Fred Currier - General Manager (315) 232-3222

We purchased a used edge this winter at Adams and a few...

We purchased a used edge this winter at Adams and a few weeks ago it broke down roadside ,my wife called the 800 number and a wrecker came and took it to another ford dealer for warranty repair . It took a week for them to look at it and then said it would be 2-3 weeks before they could get it in. We didn’t buy the car there so no loaner. Frustrated, my wife called the sales department at fuccillo ,which took our car ( towed from other dealer) had an answe for us in a couple days and even with a back ordered part we had it back before the other dealer could even schedule it. After return home my wife discovered -darts in the rear of car that other dealer took off and of course with a call she was told bring it in at your convenience and they took care of it ! My wife had to wait a little while while this was being performed and had at least two people check on her and apologized for the time it was taking. Needless to say , even though we have purchased other vehicles from their network, we will always come here first for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone in the service department is professional &...

Everyone in the service department is professional & friendly. Tony explains what was done or not done & why. Very satisfied with the service I receive there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

THANK YOU for a good experiance

i have a ford daler 30 miles away that i have delt with in tne past drove 108 miles to purchase this escape i am glad i did about 6 days later i had several concerns dealer ship scheduled an appointment 2 days later resolved issues in less than 1 hour had me on my was was very happy with sales department as well as service dep would highly recommend to other

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

Huck Barry was the salesman I phoned because he was the one who handled our purchase in 2012..He told me what incentives were available. I came to Adams on Sat. and made the purchase & delivery was made to my home on Monday. Great service. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales

Great people to work with, have used for 15 years and numerous vehicles. Always willing to go the extra mile to make sure we are satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Ford

I can’t say enough heart felt thank you’s To the service I got today at Fuccillo Ford in Adams!! A month ago I noticed my inspection was up and I could use an oil change, and went somewhere in Watertown for a quick inspection. Well that ended up costing quite a bit after they said it wouldn’t pass without brakes and rotars. Afterwards my car didn’t seem right and a friend noticed a leak from the front right side of my car. I called Tony at Fuccillo Ford as I have always trusted him and I knew he’d be honest with me. He told me to bring it in and they’d take a look. When they popped the hood the gas cap was sitting beside it and oil was everywhere. It was a mess. The service team cleaned it up. The leak was an easy fix but the possibility of a disaster were huge. In the future I’ll always go there for everything because I trust them with my family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Margaret, thank you for leaving such a great review and high star rating. At Fuccillo Ford, we value our customers and we look forward to seeing you on your next visit. Take care!