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Wally's Ford of Adams

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service vs Sales

I was able to get my vehicle serviced before a trip to Florida, but , was nearly turned away because I had not made an appointment.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review, Steven. We appreciate your taking time to do this. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care! Sincerely, Fred Currier - General Manager

Great Service

Very professonal and very helpful Thank You very much was very happy to get the new car we needed the sales rep was very good and polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maynard, Your words mean so much to us here at Fuccillo Ford Adams. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your purchase. Have a great day! Sincerely, Fred Currier - General Manager

Richard

Very friendly people who work hard to make the customer happy and make a deal that is great for both customer and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fuccillo Ford Adams. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Fred Currier - General Manager

SO GLAD I CHOSE FUCCILLO FORD

I bought a brand new F150 in the spring of this year, I was driving to work during our recent snowstorm and the truck started acting funny, I contacted my salesperson Ed Donato and he said to bring it in to Ford service right then. When I arrived Ed Donato and Fred Currier General Manager at Fuccillo Ford gave me another 4wd to drive home (since the weather was still bad) and checked my truck out the next day and called me when it was done. Not only did I get a good deal when I bought my truck, Ed and Fred take all the stress out of having your vehicle serviced. VERY happy I bought from Fuccillo Ford and thanks Ed for your recommendation of Fuccillo Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for leaving us your positive review. We are pleased to hear that you were happy with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Fred Currier - General Manager

Fucillo Ford

Fred and Huck go out of their way to help you. I would like to compliment Huck on his great customer care. I am very impressed with his customer service skills. His customer service is just as good after a sale as it is before. This type of service will continue to keep us as loyal customers for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this 5-star review, David! It makes us very happy to hear that Huck took good care of you. We strive to make sure everyone drives away satisfied with the level of customer service they received. We truly appreciate your continued service. Sincerely, Fred Currier - General Manager

good service

Sales rep brought out 3 different vehicles for me to try and didn't bring what i said i didn't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this review, Kathleen. We are very happy to hear that we could help get you set up with the perfect car for you. If there is anything more we can do for you please feel free to come back and see Fuccillo Ford Adams any time! Take care. Sincerely, Fred Currier - General Manager

Awesome Experience

Kevin was AWESOME!! Explained everything and really cared about what i wanted and expected out of a vehicle very gifted salesman deserves a raise

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the excellent review, Robert. It is great to know that Kevin was able to provide you with an awesome and informative service. We are proud of his dedication to outstanding customer service. Congratulations on your new vehicle. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Fred Currier - General Manager

Pleasant, helpful service.

The service we received from Huck Barry was wonderful. He was very knowledgeable and more than eager to help us with any questions we had. It was a pleasure doing business with Fuccillo Ford Adams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kathleen, we thank you for this wonderful review. We are delighted that you have had such excellent experience with us! I am certain that Huck will be glad to hear how happy you are with the service you have received. If there is anything else that we can do for you, please feel free to give us a call or swing by the dealership. We hope to see you again soon! Also, do not forget to visit our website and check out our Google+ page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Fred Currier - General Manager

Great service!

Very easy to make my appointment; got me in the next day- quick service! Very reasonable cost for my oil changes- I love this!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Scott, we thank you for sharing your experience with us. We are glad we could get your car all set up and back on the road again. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Fred Currier - General Manager

Great Experience at Fuccillo Ford

From the time Jason met me in the lot before the official opening time until I drove away in my new vehicle the whole process was smooth, fair, and great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeffrey, I sincerely thank you for going out of your way to write this awesome review and for sharing your great experience at Fuccillo Ford Adams with Jason. We really appreciate you for doing your business with us. Enjoy your new vehicle. If you have any further needs, please come back to see us. We look forward to working with you again. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Fred Currier - General Manager