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Jim Shorkey Gainesville Mitsubishi

(210 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They got the job done got me in the new car I wanted

They got the job done got me in the new car I wanted they were fast and went beyond my expectations.thanks to all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

Joe B salesman very helpful and worked very fast on

Joe B salesman very helpful and worked very fast on getting everything done with all paperwork

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

We had a great experience at Carriage Mitsubishi.

We had a great experience at Carriage Mitsubishi. The new guy RD was very friendly and helpful. We had good conversations and he made sure I was comfortable while waiting. He’s also the one that took me for a test drive. Then Randy was the one I originally talked and emailed with. He was great! He was friendly and made sure we were happy he even took extra time to help me with the Mitsubishi app that was giving me problems. Brian and Rock also helped with our vehicle purchase. Brian wasn’t pushy or trying to force a sale matter of fact I actually went home and came back the next day to purchase a vehicle. He told me that if it had everything I wanted and I wanted to go through with a purchase to let them know and they would be happy to help. Rock was also great. He helped us sign all the electronic paperwork and again very friendly personable guy. I would definitely recommend this team of guys for anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

Great customer service.

Great customer service. Very easy to work with and they met my expectations. I would recommend this place to friends and family.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

Roc and joe very professional understanding Honest caring

Roc and joe very professional understanding Honest caring about their people that they come in contact with reaching with a smile and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of all of us at Carriage Mitsubishi, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us and we hope to see you again soon, take care!

Friendly people and they do whatever it takes to fix any

Friendly people and they do whatever it takes to fix any issue that your having

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

Vert friendly, worked very hard on getting us into a...

Vert friendly, worked very hard on getting us into a vehicle, and into something we could afford. Sales staff very courteous and helpful. Will shop there again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with Carriage Mitsubishi, Sandra. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We appreciate your business and we hope to see you again soon. Take care!

Our experience was great, this is the third vehicle we...

Our experience was great, this is the third vehicle we have purchased from Carriage and we have never had any problems, the salesman worked great with us and the entire staff was very friendly, we will certainly make purchases from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and business. We are glad to hear that you are consistently impressed with the service we offer here at Carriage Mitsubishi. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time, take care!

We drop into Carriage just shopping and to get prices. We...

We drop into Carriage just shopping and to get prices. We was greeted by Joe. Told him what we was looking for and to compare prices. No intention to buy. Joe worked very hard to please us and he did. The deal was so we couldn't pass it up. Great staff there and Joe outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Johnny, thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

Had such an amazing experience at Carriage Mitsubishi...

Had such an amazing experience at Carriage Mitsubishi with Kevin. He was transparent, upfront, and super patient when I was trying to make a decision. I would recommend this location 100%. When you stop by be sure and ask for Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mackenzie, thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!