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McGovern Hyundai Rt 93

(8 reviews)
2025 consumer dealer award
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2025 consumer dealer award 2017 consumer dealer award

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Reviews

(8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Hyundai Rt 93 from DealerRater.

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I don't usually write reviews, but I just feel this place

I don't usually write reviews, but I just feel this place is worth it. I've had such a great experience with both sales and service, and I don't think I have particularly low standards. I also want to shout out Sami (spelling?) in the service department, who is such a gem! She helped me sort out some issues I've been having for 2+ years with other service departments at dealers (I have a Sonata with the white paint peeling issue and have had such a hard time finding a dealer to help me with the corporate claim even though apparently this takes only a few minutes!). Anyway, I just think all the people here are great, do what they say they will when they say they will, and treat you like a human being and not an adversary. We'll certainly be headed back the next time we need a new car and/or service!

I don't usually write reviews, but I just feel this place

I don't usually write reviews, but I just feel this place is worth it. I've had such a great experience with both sales and service, and I don't think I have particularly low standards. I also want to shout out Sami (spelling?) in the service department, who is such a gem! She helped me sort out some issues I've been having for 2+ years with other service departments at dealers (I have a Sonata with the white paint peeling issue and have had such a hard time finding a dealer to help me with the corporate claim even though apparently this takes only a few minutes!). Anyway, I just think all the people here are great, do what they say they will when they say they will, and treat you like a human being and not an adversary. We'll certainly be headed back the next time we need a new car and/or service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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McGovern Dealership failed to meet promises, lacked

McGovern Dealership failed to meet promises, lacked transparency, and avoided fixing warranty issues—avoid at all costs. for 16 seconds McGovern’s unkept warranty promises, incomplete repairs, and evasive responses resulted in a nightmare CR-V purchase experience.

McGovern Dealership failed to meet promises, lacked

McGovern Dealership failed to meet promises, lacked transparency, and avoided fixing warranty issues—avoid at all costs. for 16 seconds McGovern’s unkept warranty promises, incomplete repairs, and evasive responses resulted in a nightmare CR-V purchase experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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This dealership took me for a $9000 dollar up charge

This dealership took me for a $9000 dollar up charge ride! Why would they do that you ask? Not sure? Maybe it’s because of my color. No joke these people took me for $9000 dollars above asking price. Don’t shop here. They are scam artists

This dealership took me for a $9000 dollar up charge

This dealership took me for a $9000 dollar up charge ride! Why would they do that you ask? Not sure? Maybe it’s because of my color. No joke these people took me for $9000 dollars above asking price. Don’t shop here. They are scam artists

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AMAZING DEALERSHIP!

My dad and I visited McGovern Hyundai this afternoon and are highly satisfied with our experience. Mitch and Ricky were both amazing and made our experience very enjoyable and informational. We ended up purchasing a 2023 Hyundai Sonata SEL with the help of both Mitch and Ricky. Please visit McGovern Hyundai in Wilmington MA and use Mitch and Ricky! You will not be disappointed.

AMAZING DEALERSHIP!

My dad and I visited McGovern Hyundai this afternoon and are highly satisfied with our experience. Mitch and Ricky were both amazing and made our experience very enjoyable and informational. We ended up purchasing a 2023 Hyundai Sonata SEL with the help of both Mitch and Ricky. Please visit McGovern Hyundai in Wilmington MA and use Mitch and Ricky! You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a new car from an unknown dealership.

I went to McGovern Hyundai Dealership on the recommendation of a Hyundai owner friend to look at the new Sonatas. I was greeted by Johnny Gonzales, the salesman. He was extremely pleasant, very knowledgeable, and not at all pushy as some salesman are. He assisted me in purchasing my new Sonata, and took extra time in showing me all the new features of that car. He was patient and compassionate as to my needs. The best salesman that I ever dealt with. Anyone looking to buy a Hyundai, go to McGovern and ask for Johnny G., he is the best.............

Buying a new car from an unknown dealership.

I went to McGovern Hyundai Dealership on the recommendation of a Hyundai owner friend to look at the new Sonatas. I was greeted by Johnny Gonzales, the salesman. He was extremely pleasant, very knowledgeable, and not at all pushy as some salesman are. He assisted me in purchasing my new Sonata, and took extra time in showing me all the new features of that car. He was patient and compassionate as to my needs. The best salesman that I ever dealt with. Anyone looking to buy a Hyundai, go to McGovern and ask for Johnny G., he is the best.............

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Go see Jonathan Gonzalez for your car purchases!

i am the Town Clerk here in Loudon, New Hampshire and Jonathan A. Gonzalez has been a wonderful salesman to our residents! He comes in to meet them for registration and is always so kind, knowledgeable and polite. He goes above and beyond for his customers and I have had the privilege of seeing that first hand. our computers were down for a few hours and he stayed and waited with our resident, patiently until they were back up. very positive person. I would recommend this company just because of this one individual. Thank you Jonathan for your patience today!

Go see Jonathan Gonzalez for your car purchases!

i am the Town Clerk here in Loudon, New Hampshire and Jonathan A. Gonzalez has been a wonderful salesman to our residents! He comes in to meet them for registration and is always so kind, knowledgeable and polite. He goes above and beyond for his customers and I have had the privilege of seeing that first hand. our computers were down for a few hours and he stayed and waited with our resident, patiently until they were back up. very positive person. I would recommend this company just because of this one individual. Thank you Jonathan for your patience today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Pretty good dealership- Morgan was great!

We dealt with Morgan and he was able to answer all our questions and he was super nice & helpful. He made our visit to showroom a pleasant experience and at no point we felt pressured into buying a car. I really want to appreciate Morgan's inputs as well on how nice he treats the customers.

Pretty good dealership- Morgan was great!

We dealt with Morgan and he was able to answer all our questions and he was super nice & helpful. He made our visit to showroom a pleasant experience and at no point we felt pressured into buying a car. I really want to appreciate Morgan's inputs as well on how nice he treats the customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Stay away.

Bought a new car from this dealer. Passed paperwork waited over a week for them to add the "Paint Protection, Fix a small scuff, and update software. Lets say none of that was completed, even though it was in my WE OWE YOU paperwork. Spoke with the sales manger that Friday before Monday delivery. He confirmed with me that it was 100% ready.. Sales man shows up. Scuff is still there no attempt was made to fix it.. Called the sales manger and lies to me saying he was their with the paint guy trying to fix it. and they cant fix it and it needs to go to an autobody shop. Lies. I brought the car by a detailer and in less than 3 mins fixed. The detailer confirmed with me that their is ZERO paint protection add to the car. stay away

Stay away.

Bought a new car from this dealer. Passed paperwork waited over a week for them to add the "Paint Protection, Fix a small scuff, and update software. Lets say none of that was completed, even though it was in my WE OWE YOU paperwork. Spoke with the sales manger that Friday before Monday delivery. He confirmed with me that it was 100% ready.. Sales man shows up. Scuff is still there no attempt was made to fix it.. Called the sales manger and lies to me saying he was their with the paint guy trying to fix it. and they cant fix it and it needs to go to an autobody shop. Lies. I brought the car by a detailer and in less than 3 mins fixed. The detailer confirmed with me that their is ZERO paint protection add to the car. stay away

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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