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Express Chevrolet GMC

(179 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Express Chevrolet GMC from DealerRater.

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The BEST dealership, bar none!! Just purchased our...

The BEST dealership, bar none!! Just purchased our fourth vehicle from them. I highly recommend Donnie Hatcher Chevrolet for all your car buying needs! Ask for Brandon...he’s GREAT! He takes the hassle out of car buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything about dealing with this firm and Mr. James...

Everything about dealing with this firm and Mr. James Mckinney was both enjoyable and professional. I started my search for a new truck at Consumer Report’s website. After defining my needs and narrowing my choice to either a new F150 or Sierra 1500 CR sent my information to a number of local dealers who then contacted me with pictures of specific trucks that met my requirements and quoted prices. Hatcher was the fourth dealership I visited. All three of the prior dealership had some version of the old bate and switch. The truck was sold, the price was only good for a credit purchase through the dealership. When I got to Hatcher they had the exact truck I needed at exactly the price they quoted. In fact, they lower their price by $1,000 and gave me more for my old truck than either Carfax or Consumer Reports said a fair trade-in value should have been. Mr Mckinney was extremely helpful and very professional I would highly recommend Mr. Mckinney and Hatcher GMC of Brownsville, Tn to anyone looking for a new or used car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience buying a carShare Your ExperienceYour overa

I had a great experience buying this car. The whole staff was extremely courteous. Jennifer, James a the crew and all the crew were helpful. I'll highly recommend Hatcher Chevrolet to other people. thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience. Chelsie and all the staff -...

Great buying experience. Chelsie and all the staff - including Mr. Donnie Hatcher went above and beyond to make sure I received a great deal and they worked with me to give me a fair trade in value and get financing to meet my budget. They gave me a FREE 200 thousand mile 20 year warranty on my suv. HIGHLY RECOMMENDED. Roxie Hopkins

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Looking for my forever truck

Heard the commercial about the 20 yr/200000 warranty. Went and found the forever truck and decided to see if I could put a deal together. April was awesome and put a deal together that was under the number in my head and also got me 0% for 72 months. Of all the vehicles I have bought this was the best, most pleasant experience ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pressure free and friendly atmosphere.

The sales staff we worked with including Brandon and Carrie were very friendly and pleasant to deal with. The same can be said of the business office and service department. I would recommend anyone in the market to give them a visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We loved this dealership. They were super easy to work...

We loved this dealership. They were super easy to work with. Such great friendly people with a great deal. I love my 2019 trail boss..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brandon and Carrie were so great to work with, they made...

Brandon and Carrie were so great to work with, they made the car buying experience easy and fun. I was never pressured into making a decision I didn’t feel comfortable with. Thanks to Rick too! I would recommend Donnie Hatcher to anyone looking for a pre-owned or new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brandon Jones at Hatcher Chevrolet Buick GMC was amazing...

Brandon Jones at Hatcher Chevrolet Buick GMC was amazing in helping me get the perfect car! I definitely recommend this dealer to anyone looking for a new or used car! Great sales experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth and Easy

Buying my new vehicle could not have been easier. The dealer took care of everything and it was stress free and smooth process. Shopping and buying was a pleasure, there was no pressure and the sales rep was extremely knowledgeable. Thank you for making this a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.