Reviews
Cire was great and the staff overall was very helpful and
Cire was great and the staff overall was very helpful and knowledgeable about what we were looking for. We did have to wait about 30-40 minutes between agreeing on the price and seeing finance to sign the loan documents and finish up and I wish that we were told that was going to be the case earlier so we could plan our childcare accordingly, but in the end it was alright. I was more than a little frustrated and taken aback when I met with Chase (I think?) in Finance since I was under the impression that the price/monthly payment that we agreed to in the front room covered the extended warranties we specifically said we wanted, which wasn't the case. The payment I was shown in the back was over $200/month MORE than the already high payment I agreed to up front, which handcuffed me to either walk away, not protect my expensive vehicle or to cut a check for a large sum of money.
Cire was great and the staff overall was very helpful and
Cire was great and the staff overall was very helpful and knowledgeable about what we were looking for. We did have to wait about 30-40 minutes between agreeing on the price and seeing finance to sign the loan documents and finish up and I wish that we were told that was going to be the case earlier so we could plan our childcare accordingly, but in the end it was alright. I was more than a little frustrated and taken aback when I met with Chase (I think?) in Finance since I was under the impression that the price/monthly payment that we agreed to in the front room covered the extended warranties we specifically said we wanted, which wasn't the case. The payment I was shown in the back was over $200/month MORE than the already high payment I agreed to up front, which handcuffed me to either walk away, not protect my expensive vehicle or to cut a check for a large sum of money.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re sorry that details and timing didn’t align as you expected, but we're grateful for the rest of your feedback and that you were so well taken care of by Cire and team. We hope you enjoy your new vehicle and we look forward to working with you again at Raceway Kia of Conshohocken.
Hands down, best experience buying a car I’ve ever been
Hands down, best experience buying a car I’ve ever been through. Never once did I feel like I was being pressured to buy anything. My sales rep, Brandon listened to what my needs and wishes were and he took his time to find me exactly what I was looking for. The Sales manager Tyler came over and ensured that they have my best interest and even went to bat with the finance department to help me get an even better rate. Highly recommend.
Hands down, best experience buying a car I’ve ever been
Hands down, best experience buying a car I’ve ever been through. Never once did I feel like I was being pressured to buy anything. My sales rep, Brandon listened to what my needs and wishes were and he took his time to find me exactly what I was looking for. The Sales manager Tyler came over and ensured that they have my best interest and even went to bat with the finance department to help me get an even better rate. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're thrilled to hear Brandon and Tyler were able to assist you so thoroughly. We look forward to serving you again in the future at Raceway Kia of Conshohocken. Enjoy your new car! -The Raceway Kia of Conshohocken Team
Val was an absolute pleasure to work with.
Val was an absolute pleasure to work with. The car buying process was mooth and seamless. She is knowledgeable and personable. I would definitely reach out for my next car buying experience. I'm 3 weeks into driving a preowned, hydrid Sportage EX and am very pleased. Chase was also very helpful with the financing process.
Val was an absolute pleasure to work with.
Val was an absolute pleasure to work with. The car buying process was mooth and seamless. She is knowledgeable and personable. I would definitely reach out for my next car buying experience. I'm 3 weeks into driving a preowned, hydrid Sportage EX and am very pleased. Chase was also very helpful with the financing process.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new pre-owned hybrid Kia Sportage EX! It's fantastic to hear Val and Chase provided excellent support during your purchase. We look forward to assisting you again at Raceway Kia of Conshohocken!
if you want to buy a car, I definitely recommend coming
if you want to buy a car, I definitely recommend coming here. They have every option and they really ensure your process is as easy as possible.
if you want to buy a car, I definitely recommend coming
if you want to buy a car, I definitely recommend coming here. They have every option and they really ensure your process is as easy as possible.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a smooth and easy experience, Mariangela! Thank you for recommending Raceway Kia of Conshohocken. Enjoy your new car!
Dealership was professional and Steven was a pleasure to
Dealership was professional and Steven was a pleasure to work with. Understood what I needed from the start.
Dealership was professional and Steven was a pleasure to
Dealership was professional and Steven was a pleasure to work with. Understood what I needed from the start.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Scott! Thank you for choosing Raceway Kia of Conshohocken and for sharing your experience with Steven. It's wonderful to hear your needs were met seamlessly. Safe travels ahead!
The people at Raceway were extremely helpful and kind.
The people at Raceway were extremely helpful and kind. I had a very pleasant experience from the moment that I walked in until I left with my new Sportage. Hassan was a dream to work with and recommend him to my friends and family.
The people at Raceway were extremely helpful and kind.
The people at Raceway were extremely helpful and kind. I had a very pleasant experience from the moment that I walked in until I left with my new Sportage. Hassan was a dream to work with and recommend him to my friends and family.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Kia Sportage, Dawn! We are thrilled that you enjoyed working with Hassan and the team here at Raceway Kia of Conshohocken.
Since purchasing my vehicle, I’ve experienced nothing but
Since purchasing my vehicle, I’ve experienced nothing but issues. It’s impossible to get a service appointment. The last time I had my car in for warranty work (it’s less than 3 years old btw) they kept it for 5 days. I was told no loaners were available. I had to complain to sales, who then provided me with a temporary registration for a car on their lot. The whole reason we purchased through Raceway was due to the promise of customer satisfaction and loaner vehicles when work was needed. After picking it up this past time, I was blatantly asked to give them 5 stars on everything when I received an emailed survey from Kia. Now, only a month later, my car is currently not drivable and needs to be serviced yet again. I called to speak with Tyler (the sales manager who assisted me last month and said to contact him directly). He was unavailable and the customer service representative refused to put me on the phone with her manager and instead left me sitting on hold for 15 minutes. Long story short - PURCHASE YOUR VEHICLE ELSEWHERE!!!
Since purchasing my vehicle, I’ve experienced nothing but
Since purchasing my vehicle, I’ve experienced nothing but issues. It’s impossible to get a service appointment. The last time I had my car in for warranty work (it’s less than 3 years old btw) they kept it for 5 days. I was told no loaners were available. I had to complain to sales, who then provided me with a temporary registration for a car on their lot. The whole reason we purchased through Raceway was due to the promise of customer satisfaction and loaner vehicles when work was needed. After picking it up this past time, I was blatantly asked to give them 5 stars on everything when I received an emailed survey from Kia. Now, only a month later, my car is currently not drivable and needs to be serviced yet again. I called to speak with Tyler (the sales manager who assisted me last month and said to contact him directly). He was unavailable and the customer service representative refused to put me on the phone with her manager and instead left me sitting on hold for 15 minutes. Long story short - PURCHASE YOUR VEHICLE ELSEWHERE!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hassan was an exceptional sales person from start to
Hassan was an exceptional sales person from start to finish. He was very knowledgeable in the features and benefits of the car me and my boyfriend were interested in - we also wanted his and hers matching vehicles and he was able to make it happen for us. His style in sales was very appreciated, he was not aggressive like most tend to be and let us essentially take the wheel with how we wanted things to go. He was very thorough -he went bumper to bumper in detail with all the bells and whistles the car was equipped with and how to use it. Unfortunately the color for the exact model I wanted was not in stock and they had it the very next day. Prompt dealership. Easy to talk to and very down to earth. Chase in finance was a pleasure to work with. Everyone there is very personable. Highly recommend. First time buyers with Kia and we were both left very impressed.
Hassan was an exceptional sales person from start to
Hassan was an exceptional sales person from start to finish. He was very knowledgeable in the features and benefits of the car me and my boyfriend were interested in - we also wanted his and hers matching vehicles and he was able to make it happen for us. His style in sales was very appreciated, he was not aggressive like most tend to be and let us essentially take the wheel with how we wanted things to go. He was very thorough -he went bumper to bumper in detail with all the bells and whistles the car was equipped with and how to use it. Unfortunately the color for the exact model I wanted was not in stock and they had it the very next day. Prompt dealership. Easy to talk to and very down to earth. Chase in finance was a pleasure to work with. Everyone there is very personable. Highly recommend. First time buyers with Kia and we were both left very impressed.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jacklyn, congrats on his and hers new rides! We're happy Hassan and Chase made the whole experience top-notch at Raceway Kia of Conshohocken. Welcome to the Kia family and enjoy your new vehicles!
Best Dealership Everyone was very kind and Helpful a very
Best Dealership Everyone was very kind and Helpful a very pleased with Raceway Kia and Dante Paul
Best Dealership Everyone was very kind and Helpful a very
Best Dealership Everyone was very kind and Helpful a very pleased with Raceway Kia and Dante Paul
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review Raceway Kia of Conshohocken!
Stephen in sales was a great to work with.
Stephen in sales was a great to work with. Communicative and helpful without any pushy sales tactics. Solid sales job without trying to play games. This was completely at odds with my experience in the financing area which Stephen had nothing to do with. The person in finance tried a ridiculous hard sell tactic selling the additional warranties, basically trashing the company he works for, to the point I quite nearly backed out of the sale completely. I have never had that experience with warranty sales with any other car I’ve bought.
Stephen in sales was a great to work with.
Stephen in sales was a great to work with. Communicative and helpful without any pushy sales tactics. Solid sales job without trying to play games. This was completely at odds with my experience in the financing area which Stephen had nothing to do with. The person in finance tried a ridiculous hard sell tactic selling the additional warranties, basically trashing the company he works for, to the point I quite nearly backed out of the sale completely. I have never had that experience with warranty sales with any other car I’ve bought.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate both your feedback and your business! It’s great to know that Stephen provided a positive, straightforward sales experience at Raceway Kia of Conshohocken. However, we’re sorry to hear about your experience with our finance team, and we’ll make sure your feedback gets to the right people. Please reach out to us again if you need anything else. Safe travels!