Skip to main content

West Herr Mazda of Canandaigua

(152 reviews)
Visit West Herr Mazda of Canandaigua
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–7:30pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (585) 542-1077 (585) 542-1077
Used (585) 542-1079 (585) 542-1079
Service (585) 542-1078 (585) 542-1078

Inventory

See all 185 vehicles from this dealership.

Incentives

See all incentives

About our dealership

West Herr Mazda of Canandaigua is a family-owned and operated auto dealership offering top-quality sales, service, parts, and financing for new and used Mazda cars in beautiful Canandaigua, New York. Our customers keep coming back, because they know we’ll do everything we can to help them make the best, informed buying decision. We’re committed to providing you with friendly, helpful service for all things automotive, and our dedication to customer service has earned us Mazda Motor of America’s Customer Satisfaction Award.

Service center

Phone number (585) 542-1078

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–7:30pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Professional, courteous service and reliable repairs.

Professional, courteous service and reliable repairs. I would return to West Herr and would recommend Service.

Professional, courteous service and reliable repairs.

Professional, courteous service and reliable repairs. I would return to West Herr and would recommend Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Professional,friendly, caring group of people.

Professional,friendly, caring group of people. I would have liked to see the salesman Chris come out to ask how things were going with my car.

Professional,friendly, caring group of people.

Professional,friendly, caring group of people. I would have liked to see the salesman Chris come out to ask how things were going with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Marcus was very knowledgeable and helpful.

Marcus was very knowledgeable and helpful. Got all my concerns addressed. Jeremy diagnosed my battery problem and it was taken care of

Marcus was very knowledgeable and helpful.

Marcus was very knowledgeable and helpful. Got all my concerns addressed. Jeremy diagnosed my battery problem and it was taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Excellent service/excellent customer care/kept me well

Excellent service/excellent customer care/kept me well informed on the progress & let me knew what it was going to cost

Excellent service/excellent customer care/kept me well

Excellent service/excellent customer care/kept me well informed on the progress & let me knew what it was going to cost

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Excellent dealership!

Excellent dealership! Everyone from Parts, Service, Sales and Customer Care are knowledgeable and friendly. They listen attentively and provide great service. Buying a vehicle here is a pleasure every time and I have purchased 5 over the past several years.

Excellent dealership!

Excellent dealership! Everyone from Parts, Service, Sales and Customer Care are knowledgeable and friendly. They listen attentively and provide great service. Buying a vehicle here is a pleasure every time and I have purchased 5 over the past several years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I've had exceptional service from both the service and

I've had exceptional service from both the service and parts departments since I bought my Mazda CX 50 about 2 years ago. In my 60 years of driving, this has been my best experience. Many thanks to West Herr Mazda.

I've had exceptional service from both the service and

I've had exceptional service from both the service and parts departments since I bought my Mazda CX 50 about 2 years ago. In my 60 years of driving, this has been my best experience. Many thanks to West Herr Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

From the time I stepped into the dealership to the final

From the time I stepped into the dealership to the final delivery of my new car, Chris made the entire experience easy. I would highly recommend and will recommend West Herr to anyone looking to purchase their next vehicle.

From the time I stepped into the dealership to the final

From the time I stepped into the dealership to the final delivery of my new car, Chris made the entire experience easy. I would highly recommend and will recommend West Herr to anyone looking to purchase their next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Absolutely stellar staff from the moment I called to

Absolutely stellar staff from the moment I called to schedule an accessory instal and oil change to the moment I picked the car up. Their work was impeccable, the staff friendly and knowledgeable. Definitely a dealership I want to return to.

Absolutely stellar staff from the moment I called to

Absolutely stellar staff from the moment I called to schedule an accessory instal and oil change to the moment I picked the car up. Their work was impeccable, the staff friendly and knowledgeable. Definitely a dealership I want to return to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Abi and the entire team at West Herr Mazda were

Abi and the entire team at West Herr Mazda were absolutely amazing! Abi had the best customer service and made sure we had every single thing we needed. Highly recommend seeing Abi if you need anything!

Abi and the entire team at West Herr Mazda were

Abi and the entire team at West Herr Mazda were absolutely amazing! Abi had the best customer service and made sure we had every single thing we needed. Highly recommend seeing Abi if you need anything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Thank you Jeremy.

Thank you Jeremy....for excellent service! (And Thank You to Maria and Marcus). Thank you for always giving 100% to assist me as a customer!

Thank you Jeremy.

Thank you Jeremy....for excellent service! (And Thank You to Maria and Marcus). Thank you for always giving 100% to assist me as a customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 152 reviews