Reviews
Professional, courteous service and reliable repairs.
Professional, courteous service and reliable repairs. I would return to West Herr and would recommend Service.
Professional, courteous service and reliable repairs.
Professional, courteous service and reliable repairs. I would return to West Herr and would recommend Service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Professional,friendly, caring group of people.
Professional,friendly, caring group of people. I would have liked to see the salesman Chris come out to ask how things were going with my car.
Professional,friendly, caring group of people.
Professional,friendly, caring group of people. I would have liked to see the salesman Chris come out to ask how things were going with my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marcus was very knowledgeable and helpful.
Marcus was very knowledgeable and helpful. Got all my concerns addressed. Jeremy diagnosed my battery problem and it was taken care of
Marcus was very knowledgeable and helpful.
Marcus was very knowledgeable and helpful. Got all my concerns addressed. Jeremy diagnosed my battery problem and it was taken care of
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service/excellent customer care/kept me well
Excellent service/excellent customer care/kept me well informed on the progress & let me knew what it was going to cost
Excellent service/excellent customer care/kept me well
Excellent service/excellent customer care/kept me well informed on the progress & let me knew what it was going to cost
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership!
Excellent dealership! Everyone from Parts, Service, Sales and Customer Care are knowledgeable and friendly. They listen attentively and provide great service. Buying a vehicle here is a pleasure every time and I have purchased 5 over the past several years.
Excellent dealership!
Excellent dealership! Everyone from Parts, Service, Sales and Customer Care are knowledgeable and friendly. They listen attentively and provide great service. Buying a vehicle here is a pleasure every time and I have purchased 5 over the past several years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I've had exceptional service from both the service and
I've had exceptional service from both the service and parts departments since I bought my Mazda CX 50 about 2 years ago. In my 60 years of driving, this has been my best experience. Many thanks to West Herr Mazda.
I've had exceptional service from both the service and
I've had exceptional service from both the service and parts departments since I bought my Mazda CX 50 about 2 years ago. In my 60 years of driving, this has been my best experience. Many thanks to West Herr Mazda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
From the time I stepped into the dealership to the final
From the time I stepped into the dealership to the final delivery of my new car, Chris made the entire experience easy. I would highly recommend and will recommend West Herr to anyone looking to purchase their next vehicle.
From the time I stepped into the dealership to the final
From the time I stepped into the dealership to the final delivery of my new car, Chris made the entire experience easy. I would highly recommend and will recommend West Herr to anyone looking to purchase their next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely stellar staff from the moment I called to
Absolutely stellar staff from the moment I called to schedule an accessory instal and oil change to the moment I picked the car up. Their work was impeccable, the staff friendly and knowledgeable. Definitely a dealership I want to return to.
Absolutely stellar staff from the moment I called to
Absolutely stellar staff from the moment I called to schedule an accessory instal and oil change to the moment I picked the car up. Their work was impeccable, the staff friendly and knowledgeable. Definitely a dealership I want to return to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Abi and the entire team at West Herr Mazda were
Abi and the entire team at West Herr Mazda were absolutely amazing! Abi had the best customer service and made sure we had every single thing we needed. Highly recommend seeing Abi if you need anything!
Abi and the entire team at West Herr Mazda were
Abi and the entire team at West Herr Mazda were absolutely amazing! Abi had the best customer service and made sure we had every single thing we needed. Highly recommend seeing Abi if you need anything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Jeremy.
Thank you Jeremy....for excellent service! (And Thank You to Maria and Marcus). Thank you for always giving 100% to assist me as a customer!
Thank you Jeremy.
Thank you Jeremy....for excellent service! (And Thank You to Maria and Marcus). Thank you for always giving 100% to assist me as a customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase