West Herr Honda of Canandaigua

I recently purchased a Mazda SUV from Nick Fedrau at West Herr in Canandaigua, and the experience couldn’t have been better. Nick was professional, friendly, and extremely knowledgeable about the vehicle lineup. He made the entire process smooth, stress-free, and actually enjoyable — no pressure, just honest help and great communication every step of the way. The Mazda SUV I bought is in fantastic condition, and Nick made sure I got the best deal possible. He took the time to walk me through all the features and even followed up afterward to make sure I was happy with everything. If you’re in the market for a new or used car, I 100% recommend reaching out to Nick Fedrau at West Herr Canandaigua — he truly goes above and beyond for his customers.

Scheduled service done right every time. Started on time and finished up without a long wait. Staff was knowledgeable and helpful. Very satisfied with West-Herr Canandaigua.

Fantastic new vehicle purchase experience from S.C. John Ellersick and team at West Herr - Canandaigua. No pressure sale, and the entire staff were extremely courteous and accommodating throughout the process. Communication was excellent from start to finish, and all questions were answered with expertise. I couldn't be happier with my new vehicle, and the great buying experience at West Herr.

Honest, Professional, No pressure salesperson, Knowledgeable, and has a good service team. Friendly atmosphere and willing to help.

Friendly and courteous. My truck recall was done sooner than they thought. The service department is top notch.

I greatly appreciate the deal they gave me on tires for my car. I had just replaced them a few years ago.

By far the best experience I’ve had purchasing a new car! TJ (Tommy) Graham at West Herr Honda was a pleasure to work with. He’s not only friendly and knowledgeable, but he really listens to you and what your concerns are. I felt well taken care of from the minute I arrived and was walking the lot browsing vehicles right up to when I was picking up my new CRV. West Herr Honda dealership has a great vibe and I look forward to working with their service team.

Needed brake work on my 2020 Honda Fit. The West Herr Service and Parts team made the entire experience great! Will service my car here again!

Quick service. The use of technology was awesome. While I was waiting, a live video was sent of the service on my car. It pointed out what was being serviced and what to consider for future service. Also, additional information about a future purchase of tires was provided with a price quote.

My experience with West Herr Honda of Canandaigua was very pleasant. Alaina took care of my inspection in record time!