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Serra Buick GMC Rochester Hills

(75 reviews)
Visit Serra Buick GMC Rochester Hills
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (248) 218-2739 (248) 218-2739
Used (248) 963-5167 (248) 963-5167
Service (248) 963-5612 (248) 963-5612

Inventory

See all 452 vehicles from this dealership.

About our dealership

We welcome our customers with a personalized experience. From our website that provides helpful search tools, to help find your new Buick, GMC, or used car, to applying for financing online, and even valuing your trade-in, we aim to make the leasing and buying process as simple as possible. We want our customers to feel no-pressure throughout their journey so that it can be enjoyable. When you sit down with our financing specialists to buy or lease your next car, we will thoroughly go over all our options to find one that is the right fit. Our reliability and reputation extend beyond selling you a new or used car.

Service center

Phone number (248) 963-5612

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Buick GMC Rochester Hills from DealerRater.

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Tim was amazing and I am not easy to please.

Tim was amazing and I am not easy to please. I have already recommended him.

Tim was amazing and I am not easy to please.

Tim was amazing and I am not easy to please. I have already recommended him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had a big issue with my Buick enclave transmission, it

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

I had a big issue with my Buick enclave transmission, it

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Samer, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

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John was outstanding.

John was outstanding. The entire team made the transaction seamless and enjoyable. Thank you for patience and assistance!

John was outstanding.

John was outstanding. The entire team made the transaction seamless and enjoyable. Thank you for patience and assistance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great service, job was completed on time and within the

Great service, job was completed on time and within the cost estimate that was provided upfront

Great service, job was completed on time and within the

Great service, job was completed on time and within the cost estimate that was provided upfront

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Brandon was great!

Brandon was great! He knew what I was looking for and I had multiple dealerships looking and Brandon found what I needed and wanted first! Def recommend!

Brandon was great!

Brandon was great! He knew what I was looking for and I had multiple dealerships looking and Brandon found what I needed and wanted first! Def recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I had a great experience from start to finish.

I had a great experience from start to finish. Tim made the entire process quick and easy, and he was very thorough in explaining all the features of the truck. Highly recommend!

I had a great experience from start to finish.

I had a great experience from start to finish. Tim made the entire process quick and easy, and he was very thorough in explaining all the features of the truck. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I think this is my 4th vehicle that I have either

I think this is my 4th vehicle that I have either purchased or leased from this dealership. Sales and finance staff personable and knowledgeable. Service, when needed, efficient.

I think this is my 4th vehicle that I have either

I think this is my 4th vehicle that I have either purchased or leased from this dealership. Sales and finance staff personable and knowledgeable. Service, when needed, efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Salesman was extremely professional, knowledgeable and

Salesman was extremely professional, knowledgeable and took the time to answer all my questions. Would definitely recommend him

Salesman was extremely professional, knowledgeable and

Salesman was extremely professional, knowledgeable and took the time to answer all my questions. Would definitely recommend him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Had a great experience.

Had a great experience. Your salesman, John Swanson, went out of his way to help me find a vehicle that met my needs. He spent a lot of time pricing out different vehicle configurations. He spent as much time as I needed to demonstrate and explain the different features of the vehicles that I looked at. Made me feel like family

Had a great experience.

Had a great experience. Your salesman, John Swanson, went out of his way to help me find a vehicle that met my needs. He spent a lot of time pricing out different vehicle configurations. He spent as much time as I needed to demonstrate and explain the different features of the vehicles that I looked at. Made me feel like family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Responsive to my issues.

Responsive to my issues. Realizing the length of time needed the loaner was very helpful. Kept me informed on progress and kept cost under estimate.

Responsive to my issues.

Responsive to my issues. Realizing the length of time needed the loaner was very helpful. Kept me informed on progress and kept cost under estimate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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