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Kia of Billings

(110 reviews)

Reviews

(110 reviews)

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Great experience!

Great experience! Great inventory, easy experience. From start to finish! Thanks Rod! For making it easy

Great experience!

Great experience! Great inventory, easy experience. From start to finish! Thanks Rod! For making it easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing experience!

Amazing experience! Walked-in to buy a new Sportage, the sales guy was super helpful and explained all of the features vehicle had. Sales manager is a super nice gentleman and made process as easy as possible. Highly recommend!

Amazing experience!

Amazing experience! Walked-in to buy a new Sportage, the sales guy was super helpful and explained all of the features vehicle had. Sales manager is a super nice gentleman and made process as easy as possible. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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wonderful experience of buying a new car here, guys from

wonderful experience of buying a new car here, guys from sales team handled everything in the most convenient way for me, bought a new Sorento Hybrid couple days ago. I'm happy with my new car and want to say thanks to this dealership and the sales team!!

wonderful experience of buying a new car here, guys from

wonderful experience of buying a new car here, guys from sales team handled everything in the most convenient way for me, bought a new Sorento Hybrid couple days ago. I'm happy with my new car and want to say thanks to this dealership and the sales team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We purchased a vehicle a couple weeks ago from here.

We purchased a vehicle a couple weeks ago from here. I would never do it again based on our experience. We were promised and told things that they never followed through with. Packed up my family and drove 4.5 hours to go pick our vehicle up. Was promised before we got there they would fix an issue with trim around our windows. Got the run around and it was never fixed. We don’t have a KIA dealership in our town. I asked several times if all safety recalls were fixed on the vehicle because otherwise I’d have to take a half day off work to get it fixed. Was assured multiple times that they wouldn’t sell it without having the service work done on it. After reading the car fax after the sale, there’s still 2 recalls out on it. Completely lied to. To top it off, I had my wife, 11 month and 6 year old drive the vehicle back home. A day later one of the tires was low. I took it into our TRUSTED mechanic and there were 3 plugs in just that one tire. There’s no way they didn’t see that when they rotated the tires. What would have happened had that tire blown while they were driving home? I had to buy all new tires for it. I reached out to the sales associate I was working with and the sales manager. Neither have even acknowledged my concerns. Promises made, not promises kept. I understand sometimes mistakes are made, but then acknowledge, apologize and try to make it right. Find a car dealership you can TRUST. Steer clear from here.

We purchased a vehicle a couple weeks ago from here.

We purchased a vehicle a couple weeks ago from here. I would never do it again based on our experience. We were promised and told things that they never followed through with. Packed up my family and drove 4.5 hours to go pick our vehicle up. Was promised before we got there they would fix an issue with trim around our windows. Got the run around and it was never fixed. We don’t have a KIA dealership in our town. I asked several times if all safety recalls were fixed on the vehicle because otherwise I’d have to take a half day off work to get it fixed. Was assured multiple times that they wouldn’t sell it without having the service work done on it. After reading the car fax after the sale, there’s still 2 recalls out on it. Completely lied to. To top it off, I had my wife, 11 month and 6 year old drive the vehicle back home. A day later one of the tires was low. I took it into our TRUSTED mechanic and there were 3 plugs in just that one tire. There’s no way they didn’t see that when they rotated the tires. What would have happened had that tire blown while they were driving home? I had to buy all new tires for it. I reached out to the sales associate I was working with and the sales manager. Neither have even acknowledged my concerns. Promises made, not promises kept. I understand sometimes mistakes are made, but then acknowledge, apologize and try to make it right. Find a car dealership you can TRUST. Steer clear from here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I had a engine blow up & Kia of Billings helped me

I had a engine blow up & Kia of Billings helped me through a very hard time. They were wonderful!

I had a engine blow up & Kia of Billings helped me

I had a engine blow up & Kia of Billings helped me through a very hard time. They were wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My visit with Kia was a good one.

My visit with Kia was a good one. Very professional and tried to bend over backwards to please me as a customer. I see some bad reviews but I did have a good experience.

My visit with Kia was a good one.

My visit with Kia was a good one. Very professional and tried to bend over backwards to please me as a customer. I see some bad reviews but I did have a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
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5 stars for Kia in Billings.

5 stars for Kia in Billings. Johnathan, was super helpful and I will definitely be doing business with him in the future. Very helpful and professional.

5 stars for Kia in Billings.

5 stars for Kia in Billings. Johnathan, was super helpful and I will definitely be doing business with him in the future. Very helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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What kind of business is this?

What kind of business is this??? I was communicating all day with a salesman from Kia of Billings and was buying a truck from them for my husband as a surprise for our 20 year anniversary. The salesman even said the was gonna put a bow on it for me. We made an appt. & was early. After test driving and telling my husband it was his, we went inside & they sat me down & then told me someone else bought it. My husband was so excited and now I feel like crap cuz of their bad business practices.. Who does that!! The “manager” said I had not deposit or letter of finance approval. I had it in my purse the whole time. Don’t BUY from them unless you want to get screwed over!!! Now my surprise is ruined!! BUYER BEWARE!!

What kind of business is this?

What kind of business is this??? I was communicating all day with a salesman from Kia of Billings and was buying a truck from them for my husband as a surprise for our 20 year anniversary. The salesman even said the was gonna put a bow on it for me. We made an appt. & was early. After test driving and telling my husband it was his, we went inside & they sat me down & then told me someone else bought it. My husband was so excited and now I feel like crap cuz of their bad business practices.. Who does that!! The “manager” said I had not deposit or letter of finance approval. I had it in my purse the whole time. Don’t BUY from them unless you want to get screwed over!!! Now my surprise is ruined!! BUYER BEWARE!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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James was very professional and helpful.

James was very professional and helpful. The best service I've ever gotten from a car dealership. The whole team was great and got me into a car I love. Easiest car buying experience ever. Would recommend checking them out for your next car.

James was very professional and helpful.

James was very professional and helpful. The best service I've ever gotten from a car dealership. The whole team was great and got me into a car I love. Easiest car buying experience ever. Would recommend checking them out for your next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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BUYER BEWARE Like others I was the victim of dishonest

BUYER BEWARE Like others I was the victim of dishonest and deceptive practices and NO effort was made to remedy the problem.....Their goal is to churn sales at the expense of the buyer and in doing showed no interest for building a relationship based on trust. Ed Goldberg Bozeman

BUYER BEWARE Like others I was the victim of dishonest

BUYER BEWARE Like others I was the victim of dishonest and deceptive practices and NO effort was made to remedy the problem.....Their goal is to churn sales at the expense of the buyer and in doing showed no interest for building a relationship based on trust. Ed Goldberg Bozeman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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