Reviews
Excellent service.
Excellent service. Knowledge and friendly people. Convenient and clean building. I would recommend it to anyone.
Excellent service.
Excellent service. Knowledge and friendly people. Convenient and clean building. I would recommend it to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Audi Novi.
Justin makes bringing my car in for service the easiest
Justin makes bringing my car in for service the easiest and most confident exapeience. He exsplains before and after to me tomake sure I understand. I will always bring my car to Justin , he is honest and kind.
Justin makes bringing my car in for service the easiest
Justin makes bringing my car in for service the easiest and most confident exapeience. He exsplains before and after to me tomake sure I understand. I will always bring my car to Justin , he is honest and kind.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for your wonderful feedback, Joann! We will let Justin know how much you appreciate his hard work. Thank you for choosing Audi Novi!
i've done business with Audi for a long time and Justin
i've done business with Audi for a long time and Justin has been nothing but professional, accommodating, kind and very helpful
i've done business with Audi for a long time and Justin
i've done business with Audi for a long time and Justin has been nothing but professional, accommodating, kind and very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi Novi.
Professional.
Professional. Courteous. Quick. Albeit expensive but that just may be the Audi brand in general.
Professional.
Professional. Courteous. Quick. Albeit expensive but that just may be the Audi brand in general.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi Novi.
My work was completed on-time and for what I was
My work was completed on-time and for what I was expecting. The recommended additional services were helpful to understand, but not pushed on me which I appreciated. New building is nice and easier to navigate.
My work was completed on-time and for what I was
My work was completed on-time and for what I was expecting. The recommended additional services were helpful to understand, but not pushed on me which I appreciated. New building is nice and easier to navigate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi TC, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Audi Novi.
Justin was very effective and efficient in providing the
Justin was very effective and efficient in providing the services and thank you for the same.
Justin was very effective and efficient in providing the
Justin was very effective and efficient in providing the services and thank you for the same.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sankar, We appreciate the review. We are glad your time with us was a good experience. We hope to see you again here at Audi Novi.
Service was great, got me in and out without an
Service was great, got me in and out without an appointment. Fast and courteous. Would highly recommend.
Service was great, got me in and out without an
Service was great, got me in and out without an appointment. Fast and courteous. Would highly recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Harold, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.
Service was done in a timely manner and they gave my car
Service was done in a timely manner and they gave my car back to me washed. Justin was my advisor and he was kind.
Service was done in a timely manner and they gave my car
Service was done in a timely manner and they gave my car back to me washed. Justin was my advisor and he was kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Zaiinnaabb, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.
Scheduling my service was easy and efficient.
Scheduling my service was easy and efficient. They were even accommodating when I had to make changes to my schedule. I appreciated the fact that they washed my car before returning it to me.
Scheduling my service was easy and efficient.
Scheduling my service was easy and efficient. They were even accommodating when I had to make changes to my schedule. I appreciated the fact that they washed my car before returning it to me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Emily, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Audi Novi.
My experiences at this dealership has not been great in
My experiences at this dealership has not been great in the past but whether it’s the new location or dealing with Justin in service, I had a great experience this time. Took care of a recall on the same visit as a service call without having to return. Shuttle service was efficient. Sales person was friendly. I may buy another Audi!
My experiences at this dealership has not been great in
My experiences at this dealership has not been great in the past but whether it’s the new location or dealing with Justin in service, I had a great experience this time. Took care of a recall on the same visit as a service call without having to return. Shuttle service was efficient. Sales person was friendly. I may buy another Audi!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jules, it's fantastic to hear that Justin and the team made your recent experience a 5-star one at Audi Novi. We appreciate your business and hope to work with you again in the future. Have a great day!