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Bill Dickason Chevrolet

(3,071 reviews)
2022 state dealer award
View 17 awards
2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Dickason Chevrolet from DealerRater.

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Our sales representative, Abigail, stayed late and worked

Our sales representative, Abigail, stayed late and worked in the rain to help us get my dream car. She didn't complain and was friendly and efficient the whole time. The manager was equally as friendly and explained everything about the financing process and we left with a smile on our faces. Thanks Bill Dickason for this wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Consumer response

I am thrilled with my Infiniti. I've wanted one forever and finally got it and Abygail was the best. She has been in contact several times this past week. You have a gem in her. I will be sure to refer everyone to Bill Dickason Chevrolet Buick and most definitely to Abygail.

Caleb knight is Good sales men really friendly, knows his

Caleb knight is Good sales men really friendly, knows his inventory very well. Over all good dealer ship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Process was easy, caleb was a great sales guy

A great experience in buying our vehicle.

A great experience in buying our vehicle. Abygail took grade care of us including answering our questions and not feeling rushed to make a decision. We enjoyed working with the sales manager and other staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Absolutely wonderful staff, had everything ready by the

Absolutely wonderful staff, had everything ready by the time I got off work. Have bought cars there before but we had the pleasure of working with Adrian on this one for my son and he is awesome! Definitely ask for him when you go to purchase your next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet Buick. Please let us know if there is anything else we can do for you; we are more than happy to help!

It was very clean and welcoming.

It was very clean and welcoming. I will definitely be back. Absolutely love the people there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Was very pleased with the service.

Was very pleased with the service. Tito went over the truck wit myself with a Professional attitude. Very please with the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Dickason Chevrolet Buick and we hope to see you again soon!

Caleb Knight was a great salesman.

Caleb Knight was a great salesman. No hassle, no wait… I told him exactly what I was looking for and he made it happen…When I pulled up , my car was waiting out front.. He answered all of my questions without hesitation… He’s such a blessing !! Thanks Caleb

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet Buick. We sincerely value your business and look forward to your next visit!

The service department is non responsive and does not

The service department is non responsive and does not follow up well. Poor service! I would recommend better service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 374-4526 to discuss your concerns, as your satisfaction is of utmost importance to us.

Caleb Knight took such good care of me for the purchase

Caleb Knight took such good care of me for the purchase of a used vehicle for my Air Force grandson. I was newly widowed and was afraid of being taken advantage of, but Caleb made it so easy for me! I felt like he really cared! Thank you Caleb! Thank you Bill Dickason Chevrolet! Highly recommend these good folks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet Buick. We are always more than happy to assist you if anything else comes up. Take care!

Buying our Equinox from BD Chevy was a great decision!

Buying our Equinox from BD Chevy was a great decision! Abygail was so easy to work with - very patient, answering every question and never making us feel pressured in any way. We loved meeting the staff and visiting with the sales manager. A great experience for us start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!