Reviews
Always friendly and helpful
Staff is always helpful and friendly. You always talk to a person and no machine. Response on service is quick and informative. I recommend them highly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful people and great atmosphere!!
My husband and I recently went to "look" for him a vehicle for work use, needless to say we came home with a very nice new used vehicle! Our sales man was wonderful! He was not pushy, didn't force us to run a credit check to see where we were, and he got us into a vehicle that best suited our needs! With past experiences at other places, they put our mind at ease and renewed our hope that buying a vehicle can be a pleasant and smooth experience!!! McKaig has definitely earned our business for years to come!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service!
Great service! Works with your schedule and goes out of their way to get you what you need! They are quick and easy and very helpful. Definitely reccomend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Convenient, friendly, and reliable!!
I am thoroughly pleased with the service I received at McKaig Chevrolet Buick!! I had a sick child at home, so Aaron Abernathy came and picked up my car from my house, took it to the dealership to have it serviced, and then brought it back to me with an hour or so. Talk about a dealer FOR the people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome!
Quick and easy process! They had exactly what I was looking for. Everyone is very friendly and helpful. I absolutely love my new Equinox! Definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HIGHLY Recommended
I bought my first car at McKaigs and have returned for all my service appointments. The staff is friendly, accommodating and unintimidating to women (important to a 23 year old, single, financially independent woman). They explain everything thoroughly and I always feel like I'm getting excellent service and a fair price. That's why I bought my second car there too. Mike, in the sales department, was incredible. Although they didn't have the car I wanted on the lot, he was tireless in finding exactly what I wanted and getting it down to my price range. He made the process seamless for me and that's why I'll be returning for all my future service as well as buying my next car there too. Thanks again McKaigs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Center
We made an appointment online. We got there and the power had gone out. Once it can back on they worked hard to catch up. We were not inconvenienced very much at all. Ask for Shannon, he is awesome to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car buying
Everyone at McKaig were awesome people to work with and were very considerate and extremely helpful of my car buying experience. They really are there "For the people."
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Getting my tire fixed.
During a storm we had I ran over a limb and had a flat tire when I got to work early that morning. I called mckaig and Aaron had my vehicle picked up in Longview where I work and taken to mckaig to be worked on and then returned it all in a timely manner. I didn't have to worry about a thing even though I was stressed after hitting the limb. They always take such good care of me and my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant experience
I found McKaig Chevrolet on Facebook of all places. I reached out to Adrian Cortes via Facebook to schedule an appointment to meet with him. I was nervous about meeting with him because our prior car dealership experiences were awful. As soon as we walked in the door we were welcomed by friendly staff members. Adrian listened to our current situation and explained what options were available to us. He kept us in the loop of what was going on through text messages. He found us the vehicle that we were looking for at a very fair price. Adrian was super friendly and knowledgeable. We had to leave and return later on that evening to finish the paperwork. It was after closing time for them and they still invited us to return and get everything in order. I really appreciate Adrian and Sabrina staying after hours to take care of us...they went ABOVE and BEYOND! The hug and "Welcome to the family" from Sabrina sealed the deal for us being long term customers. We left McKaig knowing that they care about us as a customer. I definitely recommend McKaig Chevrolet and Adrian Cortes to friends and family. Great experience from beginning to end!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car