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Bill Dickason Chevrolet

(3,071 reviews)
2022 state dealer award
View 17 awards
2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Dickason Chevrolet from DealerRater.

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Best service around!!

I never had any problems with McKaig. Adrian help out so much makes sure I get what I want and what payment I like to pay. I only trust McKaig and Adrian on helping me out with a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Amanda, We appreciate your business and especially taking the time to write a review with accolades for Adrian. He does a great job and always works hard to help his guests decide what they want to buy. It's the McKaig difference and we appreciate you telling others about your McKaig experience. Thank you again and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For The People" McKaig Chevrolet Buick Gladewater, TX 75647

Great place to buy a vehicle

Salesman actually listened to what I needed and was so helpful. Will absolutely be back to buy another vehicle. Easiest buying experience I’ve had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service

Mariela Hernandez was so nice and welcoming when my vehicle needed service. She went above and beyond to make sure i was happy. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience I've ever had!

No pressure tactics at all. I found the car I wanted, decided on the payment I was willing to make, and Adrian and his team made it happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So much fun!

Everyone was so nice and welcoming. Helped a new driver like me understand everything I needed in order to get my first car. So much fun, from the moment I walked in to the moment I stepped out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Really helped us out

We had heard great things about this place so we decided to check them out. We have basically no credit & did not think we would leave with a car. But we did! Our sales person was really awesome, he was very honest & upfront about everything. They all worked really hard to get us into a vehicle that was much newer & more reliable than our trade in. We had to compromise on something a little smaller than what we had originally wanted, but the car is very nice & I have no complaints! I would definitely recommend this place to anyone & everyone, especially if you need a little help like we did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service

Customer service is one of the most valuable components to a Successfull business. From the time that I called to set up my appointment to the time my car was fixed, Mariela helped me through the whole process even ensuring I arrived to work on time. Thank you Mariela for the great customer service you provided to me. More people need to learn from you and more business need to instill this this quality in the work place. Thank you again!!! I would also like to thank Dennis for assisting me with ordering some custom floor matts for my car. I’m so excited and can’t wait until they arrive. Thanks Dennis!! Tanya Happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great group of people!!!’

I loved dealing with Tim Pritchett, Jeriamy Schumacher, and Brandon McCloskey. They worked aboved and beyond getting me financed and into a great truck! I spoke with Summur and she relayed my needs and wants to them and to my amazement I was in a vehicle that day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thats what we like to hear ..... that you actually "enjoyed" shopping for a nicer, newer car! Summur does a great job in our Guest Concierge Services department and everyone loves working with Tim, a non-commissioned Solution Specialist. All of our managers want to help our guests decide what you/they want to buy and not what we want to sell! We are glad it all worked for you as we are on a mission to change the car buying experience in East Texas. Sincerely, Your "For the People" Car Dealer McKaig Chevrolet Buick Gladewater, Texas

Used Vehicle

Was overall an extremely pleasant purchasing experience. Dennis handled everything quickly and efficiently. In and out in less then a hour. Thanks McKaig team for the great service! Robert Klein

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

very good

Would recommend to others. Second time buying car here. Everyone was very professional. I was impressed with the selections and most of the prices. Felt like I got a good deal. Thanks to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.