Reviews
Had a great experience and would recommend this place to...
Had a great experience and would recommend this place to anyone. Dennis was easy to work with and got me exactly what I was looking for!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the opportunity and especially for taking the time to write an online review about your McKaig experience. We think everyone should enjoy shopping for a nicer, newer car and are on a mission to put the fun back into car buying. We appreciate your recommendation and will take the same great care of any referrals you send our way. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer FOR The People McKaig Chevrolet Buick Gladewater, TX Antique Capital of East Texas
McKaig was impressive even before I showed up to the...
McKaig was impressive even before I showed up to the dealership. They communicated at every step and maintained professionalism while attending to my individual needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pam, It certainly appears everyone got involved to help you from Alisa/Guest Concierge Services, to Dennis/non-commissioned Product Solution Specialist, Freddie (Partner & General Solutions Manager/team leader), Brandon/Business Solutions Manager on down to Mark. Our goal is to make you feel special and that you are being treated as an individual when you come into McKaig. We love that you took the time to write an online review and made our staff's day seeing that in your review. We sincerely appreciate the opportunity/you thinking about McKaig when you need help finding a nicer, newer car for your situation. We try our best to be different and our team loves helping folks shop for, find and own the nicer, newer car that best fits their needs. We don't think most like being sold (no salesmen/women) as most of us just want someone to help us decide what we want to buy. It's been called the McKaig difference or McKaig experience. Thank you again for your business and we look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "FOR The People" McKaig Chevrolet Buick Gladewater, Texas Antique Capital of East Texas
Service Center
We took my new Encore in for oil change. It was quick and friendly. Ms. Hernandez was very helpful. Over all good experience . We got there a little early and they were able to take the car back a little early and do the oil change and the safety checks. It was the first oil change there was no charge. We bought our Encore at this dealership. Very friendly place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us at McKaig Chevrolet Buick. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nena is Great!
I have purchased many new cars. I wish Nena was there to sell me each of them. There is nothing like making a friend who sold you a car. Thank you, Nena. You are the Bomb.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you; we appreciate your feedback! Thank you again for choosing McKaig Chevrolet Buick and we hope to see you again.
Pleasant experience
Straightforward experience. Felt like the salesman was being completely honest and not hiding anything. I told Charles what I wanted and he served it up promptly!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are glad we could help! Thank you again for choosing McKaig Chevrolet Buick and we hope to see you again. Drive safe!
Charles is awesome
McKaig and Charles are all around awesome, I wouldn't take my business anywhere else. They got me top dollar for my trade in and made sure I was 100% satisfied!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McKaig Chevrolet Buick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service from beginning to end!
My sales representative was Tim Pritchett. I first met Tim about three weeks ago, when I decided to stop and look at the new Buicks! He came out to speak to me, seemed very knowledgeable about the vehicle and was able to answer all my questions. He then asked me to just drive it and see if it was a fit. I did and it was. Oh how I wanted that pretty little SUV. However, my credit was a bit bruised and I had another vehicle financed in my name. So it seemed it was not to be, but wait...Tim called me and said "Have you given up?" Well it seemed a challenge to me! I arrived at that dealership yesterday morning, with my son in tow...I am now the proud owner of my 2019 Buick Encore! Thanks Tim, for not giving up on me nor letting me give up on it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your high rating. We sincerely value your business and look forward to your next visit!
Great experience
Very professional, took my wants & needs seriously & got me the perfect SUV. Gabe was truly a great help! Loved the friendly atmosphere and will be a repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McKaig Chevrolet Buick. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Nina was amazing!!!!!!
We loved doing business with nina and it was an amazing experience for us because of her kindness and understanding and hard work. I've never met a better salesperson and im 48
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Awsome dealership
They were amazing very helpful when asking questions. They were very friendly I would highly recommend them to anyone. Our sales man was the best!!! 😊😊😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.