Reviews
Waited till the end until they told me it was a wrecked
Waited till the end until they told me it was a wrecked title on the vehicle we discussed for a long time. Wasted my time!
Waited till the end until they told me it was a wrecked
Waited till the end until they told me it was a wrecked title on the vehicle we discussed for a long time. Wasted my time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wade, I apologize for the frustration and inconvenience you experienced during your recent visit. It is our goal to be transparent with our customers, and I regret that this was not reflected in your experience. We would like to address your concerns and find a way to make it right. We will contact you directly to discuss this matter further. Thank you for bringing this to our attention.
We were in the market for a used car.
We were in the market for a used car. Jesus was our salesman. He wasn't pushy, yet was very helpful in showing us all the features of this car. When it came to financing the car, they worked with us to help stay within our budget. Overall, a very positive and pleasant experience. I would recommend them for your next auto p.
We were in the market for a used car.
We were in the market for a used car. Jesus was our salesman. He wasn't pushy, yet was very helpful in showing us all the features of this car. When it came to financing the car, they worked with us to help stay within our budget. Overall, a very positive and pleasant experience. I would recommend them for your next auto p.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
skippyd3, thanks for this review! We appreciate your feedback!
I was excited to purchase the 2022 Kia Telluride S with
I was excited to purchase the 2022 Kia Telluride S with 521 miles on it. Jesus showed me the vehicle and I test drove it. He told me the vehicle was “rebuilt”, which meant nothing to me because I didn’t know that meant the car had a salvage title at the time. I recently tried to refinance the car with my excellent credit and it got denied because of this. I came to the dealership with my preapproval letter from my bank, Navy Federal and these guys didn’t want to use it so I went with their bank, US Bank. I signed up for the extra warranty and stuff. All to find out that it’s void since the car has a salvage title. I’m sure all these guys knew this when they sold me this overpriced vehicle. The button for the trunk doesn’t open so I reached out to them several times about this and no one responded. I live an hour and a half away and just had twins so I have yet to make the drive for my second key. Aside from all the interest on this car equaling almost $14,000, this dealership didn’t have my best interest at hand. I don’t trust them and don’t recommend them to anyone.
I was excited to purchase the 2022 Kia Telluride S with
I was excited to purchase the 2022 Kia Telluride S with 521 miles on it. Jesus showed me the vehicle and I test drove it. He told me the vehicle was “rebuilt”, which meant nothing to me because I didn’t know that meant the car had a salvage title at the time. I recently tried to refinance the car with my excellent credit and it got denied because of this. I came to the dealership with my preapproval letter from my bank, Navy Federal and these guys didn’t want to use it so I went with their bank, US Bank. I signed up for the extra warranty and stuff. All to find out that it’s void since the car has a salvage title. I’m sure all these guys knew this when they sold me this overpriced vehicle. The button for the trunk doesn’t open so I reached out to them several times about this and no one responded. I live an hour and a half away and just had twins so I have yet to make the drive for my second key. Aside from all the interest on this car equaling almost $14,000, this dealership didn’t have my best interest at hand. I don’t trust them and don’t recommend them to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Cheyenne, we're sorry to hear about this experience. We'll have our team reach out to you to try to resolve these concerns.
I have to say the whole staffing in Duncanville Tx , Is a
I have to say the whole staffing in Duncanville Tx , Is a great place I mean all of them are good people they work with
I have to say the whole staffing in Duncanville Tx , Is a
I have to say the whole staffing in Duncanville Tx , Is a great place I mean all of them are good people they work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bullet, thank you for this review! We appreciate your feedback!
Larry has been great to work with.
Larry has been great to work with. He has been accommodating throughout the process. This is the 2nd vehicle in a month from Larry. Can’t say enough.Thanks Larry!!
Larry has been great to work with.
Larry has been great to work with. He has been accommodating throughout the process. This is the 2nd vehicle in a month from Larry. Can’t say enough.Thanks Larry!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this 5-star rating!
Rafael help me get the car that I wanted, fast and easy.
Rafael help me get the car that I wanted, fast and easy. I would recommend getting a car here.
Rafael help me get the car that I wanted, fast and easy.
Rafael help me get the car that I wanted, fast and easy. I would recommend getting a car here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear that our team made your car-buying process quick and simple at AutoSavvy Duncanville. Thank you for recommending us.
Daniel and Rafael were a huge help.
Daniel and Rafael were a huge help. Made the experience quick and easy. Very satisfied with my car.
Daniel and Rafael were a huge help.
Daniel and Rafael were a huge help. Made the experience quick and easy. Very satisfied with my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased your experience with our team at AutoSavvy Duncanville went smoothly. We appreciate you choosing us for your car needs and thank you sharing about it.
Overall, the purchasing experience was good.
Overall, the purchasing experience was good. Working with the sales associate (Tyler) and the financing consultant (Daniel) was a pleasant experience. When I drove the car away from the dealership, I was satisfied that I had made a good purchase.
Overall, the purchasing experience was good.
Overall, the purchasing experience was good. Working with the sales associate (Tyler) and the financing consultant (Daniel) was a pleasant experience. When I drove the car away from the dealership, I was satisfied that I had made a good purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your feedback. It's great to hear about your satisfactory experience with the purchase facilitated by our team. We at AutoSavvy Duncanville strive to make every transaction as smooth and positive as possible.
I was told i would need a $10,000 down payment and a
I was told i would need a $10,000 down payment and a cosigner. I asked to speak with a manager and never received a call.
I was told i would need a $10,000 down payment and a
I was told i would need a $10,000 down payment and a cosigner. I asked to speak with a manager and never received a call.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about this. We'll address this with our team.
TLDR; AutoSavvy of Duncanville is a 10/10 car dealership,
TLDR; AutoSavvy of Duncanville is a 10/10 car dealership, I would recommend it to anyone looking for a good deal on a used car. My salesperson, Tyler, was willing to work with me on my first car loan and was very reasonable and accommodating. The trade in amount on my old cash car was also very reasonable. I did do a VIN history check on the vehicle before buying it (all vehicles at AutoSavvy have branded titles, it’s their whole thing) and the nature of the damage was a minor front-end collision which was admirably repaired by the AutoSavvy team. I personally must advise against purchasing any vehicles with major structural or water damage, so the VIN history check is important. The vehicle was very reasonably priced for the age and mileage, and the 100,000 mile limited powertrain warranty provides me a lot of peace of mind. The experience was very pleasant and relaxing, come here if you’re looking for a use car!
TLDR; AutoSavvy of Duncanville is a 10/10 car dealership,
TLDR; AutoSavvy of Duncanville is a 10/10 car dealership, I would recommend it to anyone looking for a good deal on a used car. My salesperson, Tyler, was willing to work with me on my first car loan and was very reasonable and accommodating. The trade in amount on my old cash car was also very reasonable. I did do a VIN history check on the vehicle before buying it (all vehicles at AutoSavvy have branded titles, it’s their whole thing) and the nature of the damage was a minor front-end collision which was admirably repaired by the AutoSavvy team. I personally must advise against purchasing any vehicles with major structural or water damage, so the VIN history check is important. The vehicle was very reasonably priced for the age and mileage, and the 100,000 mile limited powertrain warranty provides me a lot of peace of mind. The experience was very pleasant and relaxing, come here if you’re looking for a use car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the detailed review and are glad to hear that our reasonable prices, diligent repairs, and warranty offer at AutoSavvy Duncanville have brought you peace of mind. Your positive feedback motivates us to work even harder for our customers daily. Thank you for recommending our dealership.